Supplier Support Analyst

P.L. Marketing • Full-time • Newport, KY, US • 6d ago

Position Summary

Provide directional and technical support to Kroger suppliers as they get setup, enter item information and submit for approval through the Kroger Item API. Support best practices for item setup and improving supplier experience.

Essential Job Functions

This hybrid position will be required to work in our Corporate Office at least two days per week based on your team’s schedule
Communicate effectively via email or Teams call to problem solve with Kroger suppliers in the setup of accounts or items
Create and maintain documentation for processes and frequently asked questions
Help to provide insights to internal teams, suppliers, and Kroger personnel through an understanding of the business need
Work with data quality, item setup, merchandising teams and suppliers
Work with Kroger Technology and Digital Team, Syndigo, Salsify, and 1WorldSync for system support
Professionally and effectively represent PL Marketing with members of the Kroger company and suppliers
Assisting in any special projects as needed

Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications

4-year degree or equivalent education and experience
Experience in Microsoft office applications including Outlook, Excel and PowerPoint
Capacity to learn multiple computer systems and web-based applications
Understanding of Kroger item setup
Skill and diplomacy in communicating with people
Capability to collaborate with others and contribute effectively to a team
Expert organizational, analytical and problem-solving skills
Highly motivated self-starter who can work with minimal supervision
Ability to work under pressure, meet deadlines, prioritize and multi-task

Minimum Physical Abilities

Must be able to:
- remain standing/sitting for several hours at a time
- lift 10-15 lbs. occasionally

Desired Previous Job Experience

Administrative support position in an office environment
Retail or grocery experience

Competencies/Skills

Some of the Competencies/Skills required to successfully perform this position are:

Adaptability – maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements or cultures
Building Strategic Working Relationships – developing and using collaborative relationships to facilitate the accomplishment of work goals
Building Trust – interacting with Kroger employees, customers and suppliers in a way that gives Kroger Division and Corporate Management confidence in one’s intentions and those of the organization
Communication – clearly conveying information and ideas through a variety of media to individuals or groups in the English language
Customer Focus – making Kroger customers and their needs a primary focus of one’s actions; developing and sustaining productive relationships with Kroger employees as well as the suppliers that we represent
Decision Making – identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
Inclusion – appreciating and leveraging the capabilities, insights and ideas of all individuals; working effectively with individuals of diverse style, ability and motivation for a direct effect on business results
Initiating Action – taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive; generating innovative solutions in work situations
Leadership – ability to recognize and provide training opportunities; give clear direction to accomplish assigned tasks; hold others to high standards of accountability and address issues when needed in a way that encourages, not discourages the employee
Negotiation – effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties
Self-Starter – working the majority of the time without direct supervision; prioritizing, organizing and completing workload accurately within allotted time period
Work Standards – setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed

Related Jobs

Digital Process Manager

P.L. Marketing • Full-time • Newport, KY, US • 6d ago

Position Summary Provide technical direction to team members as they support Kroger digital merchandising and data quality objectives. Support best practices for item setup and improving customer’s digital experience. Es...

6d ago

Apply

Training and Development Internship

P.L. Marketing • Part-time • Newport, KY, US • 1w ago

We’re not just a company—we’re a team of Owners. PLM is a dynamic, fast-growing organization unleashing the power of merchandising to measurably impact sales and win in the retail landscape. Since becoming an ESOP (Emplo...

1w ago

Apply

Tax Support Coordinator

Katz, Sapper & Miller • Full-time • Cincinnati, United States of America • 1w ago

Job Description: We’re KSM, one of the top 50 largest independent advisory, tax, and audit firms in the United States. But more than our size, it’s our people and culture that set us apart. We believe great things happen...

1w ago

Apply

Employee Benefits Marketer II

Houchens Insurance Group • Crestview Hills, KY, US • 1w ago

Human Resources (HR)

Description Are you a self-motivated individual who thrives in fast-paced environments and values organization? Join our team in a role where you can contribute your unique skills and drive to a team dedicated to innovat...

1w ago

Apply

Local Truck Driver CDL-B

Fishman Flooring Solutions • Full-time • Cincinnati, Ohio, United States • 1w ago

Transportation

If you’re an experienced CDL-B Driver and you’re looking for an opportunity to drive daily but be at home every night , then look no further! This local delivery CDL-B Driver position at our Cincinnati, OH branch is a f...

1w ago

Apply

Merchandising Insights Manager

P.L. Marketing • Full-time • Newport, KY, US • 2w ago

Retail

Position Summary To drive increased sales, margin and share growth of Kroger Our Brands products through actionable insights, strategy development and communication. Recommend merchandising opportunities related to share...

2w ago

Apply

Field Technician- High Voltage Testing

Ohio Valley Electrical Services Inc. • Full-time • Cincinnati, Ohio, United States • 2w ago

Installation & Maintenance

Job Title: Field Technician – High Voltage Testing (NETA Certified) Position Summary We are seeking a skilled and safety-focused Field Technician to perform high voltage electrical testing, inspection, and maintenance of...

2w ago

Apply

Associate Marketing Manager

P.L. Marketing • Full-time • Newport, KY, US • 2w ago

Marketing

Position Summary Support the Kroger Our Brands and Senior Our Brands Managers through the execution and communication of marketing campaigns, budget tracking, and proofing. Effectively coordinates and implements the bran...

2w ago

Apply

Team Supervisor (Evenings & Overnights)

Wawa • Full-time • Store 7406 - Lawrenceburg, IN 47025 • 3w ago

Management Supervisor

As a Team Supervisor (TS) , you are a leader who ensures the shift sta y s on track and helps deliver memorable customer experiences. When you’re the senior leader on site and running shift , you’ll drive execution and m...

3w ago

Apply

Customer Service Supervisor

Wawa • Full-time • Store 7406 - Lawrenceburg, IN 47025 • 3w ago

Management Supervisor

As a Customer Service Supervisor (CSS) , you are a motivated leader who plays a key role in supporting store operations . You’ll work side-by-side with peer supervisors and store leaders to deliver excellent customer ser...

3w ago

Apply