Project Manager

ServiceMaster • Full-time • Tustin, CA, US • $70k - $95k / year • 3d ago

Benefits:

Opportunity for advancement
Paid time off
Training & development

Position Overview

Project Managers lead our production activities in the field, making decisions that impact the success of the assignment. They perform a variety of tasks, monitors and inspects tasks for commercial and residential restoration jobs to ensure completion of drying, demolition and various restoration activities, prepares/reviews documentation to include notes, photos and documents according to company policies and procedures, explains processes used to complete active jobs and next steps to resolution in person to customers, supervise techs assigned to the job. You will need not only your excellent technical skills, you must have the necessary Customer Service skills that are necessary to work through difficult situations.

You may assist the Estimator or will be responsible for creating estimates in Xactimate utilizing the program guidelines and IICRC standards. Must have basic construction background which includes basic understanding of building materials, flooring and other materials affected by wind, water, fire, smoke and other property damage causes. You will make a difference here. From helping clients solve the needs they have, helping our company grow and prosper.

Job Responsibilities

Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site
Completes assigned jobs according to company processes, maintains quality control within the budget of each job
May perform daily monitoring on active residential and/or commercial jobs and communicates with customers.
Maintains records of personnel and resources used on projects and communicates all billable events to others.
May be responsible for creation of estimates in applicable software
Inspect and scope jobs onsite-and works with Project Manager/ Crew Chief/Lead Tech on scope of job
Document / review loss with clear and descriptive job photos and upload into operating system/software
May write mitigation and reconstruction estimates using Xactimate
Communicates conversations and key information on the job using the notes feature in required software
Estimates using carrier audit standards and manages the estimate based on feedback from client and customer
Explains drying process and next steps to resolution in person to customers using printed materials as a guide
Interfaces with adjusters and customers in person, over the phone, and virtually to resolve issues and answer questions about the loss
May perform quality assurance inspections after completion and obtain customer signatures for approval, requests payments when necessary.
Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies
May train new technicians or key operational team members

Job Requirements

High school graduate or equivalent, college degree preferred.
Strong knowledge of insurance restoration and or construction industry
Valid Driver's License and satisfactory driving record
Able to work independently or work with/lead a team
Exhibit professionalism, maturity, and the willingness to serve the customer
Experience managing teams of 2 or more
Experience with entering data using a tablet or mobile phone
Strong verbal and written and communication skills
Strong problem solving and customer service skills
Must be able to prioritize activities and meet deadlines
Working on-call schedule is required
Certifications preferred:
- ASD – Applied Structural Drying Technician
- FSRT – Fire & Smoke Restoration Technician
- OCT – Odor Control Technician
- WRT – Water Damage Restoration Technician

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
Express or exchange ideas with others and receive and act on detailed information given.
For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.
Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Related Jobs

Utility Scale Solar - Project Manager

Baker Electric • Corona, CA, USA • 2d ago

Construction Project Management

SUMMARY: The Utility Solar Project Manager establishes project objectives and monitors construction and financial activities either directly (remote or onsite) or through on-site PM’s and is the primary company represent...

2d ago

Apply

Project Manager - HVAC / Mechanical

Murray Company • Full-time • Cypress, CA, US • 2w ago

Construction Installation & Maintenance Project Management HVAC

Come grow with us... At Murray Company, how we operate is defined by shared values that are 100 years in the making - Safety, Quality, Honesty, Hard Work and Pride of Ownership. These values have led to our company consi...

2w ago

Apply

Utility-Scale Solar - Sr. Project Manager

Baker Electric • Corona, CA, USA • 3m ago

Construction Project Management

SUMMARY: The Utility Solar Senior Project Manager establishes project objectives and monitors construction and financial activities either directly (remote or onsite) or through on-site PM’s and is the primary company re...

3m ago

Apply

Senior Project Manager (Structures Division)

Griffith Company • Full-time • Brea, CA • $150k - $210k / year • 3m ago

Construction Project Management

At Griffith Company, we recognize that people are our most valuable resource. We nurture that resource by fostering a work environment that encourages communication, respect and recognition. In this environment, Griffith...

3m ago

Apply

Contents Project Manager / Estimator / ServiceMaster OC

ServiceMaster • Full-time • Irvine, CA, US • $60k - $75k / year • 3m ago

Construction Marketing Project Management

Benefits: Health insurance Opportunity for advancement Paid time off Training & development Position Overview Project Managers lead our production activities in the field, making decisions that impact the success of...

3m ago

Apply

EMS Project Manager / ServiceMaster

ServiceMaster • Full-time • Irvine, CA, US • $60k - $75k / year • 3m ago

Construction Project Management

Benefits: Health insurance Opportunity for advancement Paid time off Training & development $1,000 SIGNING BONUS Position Overview Project Managers lead our production activities in the field, making decisions that i...

3m ago

Apply

Restoration Construction Estimator / Project Manager / ServiceMaster

ServiceMaster • Full-time • Irvine, CA, US • $60k - $75k / year • 3m ago

Construction Project Management

Benefits: Health insurance Opportunity for advancement Paid time off Training & development $1,000 SIGNING BONUS Position Summary The Estimator role is critical for the success of a restoration company, as they are r...

3m ago

Apply

Assistant Project Manager

Shawmut • Full-time • Irvine, CA, US • 9m ago

Construction Project Management

Overview First Finish, a premier full-service hotel renovation contractor is now part of the Shawmut family! As a 100% employee-owned company, we are committed to our people, client service, execution, and safety. Here’s...

9m ago

Apply

Project Manager

Shawmut • Full-time • Irvine, CA, US • 11m ago

Construction Project Management

11m ago

Apply

Paralegal - Construction Industry

Marina Landscape, Inc. • Full-time • Orange, CA • $70.30k - $90k / year • 2d ago

Construction Legal

Marina Landscape, Inc. provides a family atmosphere where each of its team members are valued, and their ideas heard. Marina Landscape is 100% employee-owned, our employees share as the company grows and prospers. Join...

2d ago

Apply