Integration and Shared Services Manager

O'Neil & Associates • Full-time • Miamisburg, Ohio, United States • 2w ago

POSITION SUMMARY:

The Integration and Shared Services Manager manages the teams affording enterprise/cross SBU support to ONEIL’s mission to develop high-quality product support information and focuses on maximizing its value to our customers over its life cycle. The Integration and Shared Services Manager develops and executes enterprise processes for the shared services across the SBUs. The Manager also provides integrated metrics for both the shared services and SBUs.

This role requires an overall understanding of the processes, methodologies, and services ONEIL offers to its customers. It involves implementing enterprise templates, processes, procedures, and guidelines, for share services. This position will have responsibility for defining and tracking metrics for productivity of each team within Shared Services, as well as developing trending reports and providing input towards continual improvement. This position will work with the CFOO and SBU managers to schedule needed resources to meet contractual requirements. This role will oversee a large and diverse staff and work with the team in performing day-to-day activities for assigned projects.

ESSENTIAL FUNCTIONS:

Establish and implement standards, best practices, and enterprise templates, processes, procedures, and guidelines, for share services
Establish and support department and corporate standards for the organizations business plan
Perform monthly, quarterly, yearling trending report analysis, as required
Work closely with executive management and the SBUs to ensure methods and standards are adhered to and the program requirements are met
Collaborates with SBU managers to ensure personnel are shifted appropriately, depending on changing project deadlines
Coordinate, allocate, and schedule resources across project teams
Identify and implement other resource needs as required
Mentor, train, and develop direct reports, assess strengths and weakness and ensure continual improvement and development
Resolve team or program conflicts
Establish and maintain standard processes and procedures of shared services for the organization
Perform any other job related instructions, as requested, with reasonable accommodation

WORKING ENVIRONMENT:

General office environment; required to use office equipment (personal computer, telephone/smartphone, photocopier); required to sit/stand for long periods of time
May be required (on short notice) to work overtime/additional hours to meet deadlines; may occasionally require weekend and/or working holidays, as needed
May infrequently be required to travel by motor vehicle and/or airplane to attend customer meetings.

MINIMUM QUALIFICATIONS:

Education:

Bachelor of Science (BS) or Arts (BA) degree in a technical field or equivalent work experience is required

Experience:

Minimum of four to six (4-6) years of experience managing large-scale projects across multiple disciplines is required
Minimum of two (2) years of experience in the Aerospace, Commercial, or Defense industry is required

Technical Experience:

Intermediate-level of proficiency with Microsoft Word, Excel, and SharePoint

Experience with development and support of organization processes, standards, and procedures
Experience with leading projects and personnel resources

Knowledge, Skills and Abilities:

Ability to handle proprietary information in a highly confidential manner
Ability to lead projects, project teams, and assist in training initiatives
Knowledgeable in field to skillfully perform assigned tasks
Ability to communicate effectively with internal and external personnel according to company guidelines
Ability to communicate project status to internal and external personnel
Ability to be self-directed, to demonstrate creativity and resourcefulness to meet job objectives
Ability to work proactively and efficiently to fulfill job responsibilities
Ability to accurately and thoroughly complete tasks within established guidelines, schedules and deadlines with minimal supervision
Ability to follow-through on assignments and maintain a high level of integrity
Ability to work independently and within a team to accomplish tasks and meet deadlines
Ability to manage the production of quality work within profitability goals
Ability to develop associates into employees capable of promotion and acceptance of additional responsibility
Ability to raise and maintain morale through leadership and effective communication

The statements contained herein describe the essential functions of this position and is not an all-inclusive listing of work requirements. Individual may perform additional duties as required, subject to reasonable accommodation.

CONFIDENTIAL AND PROPRIETARY

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