Customer Service Representative - Best Friends Pet Hotel

Best Friends Pet Care • LAKE BUENA VISTA, FL, USA • 2d ago

Job DetailsLevel: EntryJob Location: LAKE BUENA VISTA, FL 32830Position Type: Full-Time/Part-TimeEducation Level: High SchoolSalary Range: $14.50 - $16.00 HourlyTravel Percentage: NoneJob Shift: GraveyardJob Category: Customer ServiceOur Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service. Our CSRs are our first points of contact with our guests and are focused on building great relationships.

We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 80 locations in twenty-six states coast-to-coast and have been in business for 30 years.

If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you!

We offer:

· Health, dental, vision, life insurance, STD/LTD, 401K with company matching

· ESOP - Employee Stock Ownership Plan (100% company paid)

· Paid vacation

· Pet supply and service discounts and more!

Responsibilities:

• Main lobby operations – check-ins, check-outs, guest visits and tours, answering general

questions

• Answering and handling calls in a professional manner

• Maintaining cleanliness

• Scheduling

• File maintenance

• Data entry QualificationsSkills Required

Possess a love of animals Displays a professional manner at all times Ability to work evenings, weekends & holidays Lift/carry 40 pounds or more Able to stand/walk for eight hours a day Able to work in a fast-paced environment Able to work on a computer system Able to handle dogs on leashes and work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions.

Essential Job Functions

Welcomes both human and pet guests Can correctly identify animal body language/behavior Follows safe handling procedures Checking in and out of pet guests while providing excellent customer service Escorts pets to and from their rooms Takes reservations over the phone Can work both individually and as a team player while performing duties Contributes in maintaining the cleanliness of the facility Communication with management and other team members

Required Education

High School Graduate or Equivalent At least 1 year of professional animal experience

The compensation information below is provided in compliance with applicable state and local pay transparency practices. The anticipated compensation range for this position is $14.50–$16.00 per hour. Actual compensation may vary based on factors including experience, qualifications, schedule availability, shift differentials, and business needs. This position is also eligible for additional benefits, where applicable.

Related Jobs

Animal Care Technician - Best Friends Pet Hotel

Best Friends Pet Care • LAKE BUENA VISTA, FL, USA • 2d ago

Job DetailsLevel: EntryJob Location: LAKE BUENA VISTA, FL 32830Position Type: Full-Time/Part-TimeEducation Level: NoneSalary Range: $14.00 - $15.00 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: General LaborOu...

2d ago

Apply

Claim Assistant

CCMSI • Maitland, FL, US • 3d ago

Administrative

Overview Position Title: Claim Assistant Location: Maitland, FL (in-office reporting M-F) Schedule: 8:00 am-4:30 pm ET Salary Range: $18-$19/hr Build Your Career With Purpose at CCMSI At CCMSI, we partner with global...

3d ago

Apply

Payroll Manager

Tri-City Electrical Contractors • Full-time • Altamonte Springs, Florida, United States • 4d ago

MISSION: Achieving excellence through the dedication, innovation, and growth of our employee-owners, creating lasting value with our business partners. OUR CORE VALUES: Ownership: As employee-owners, we lead with discipl...

4d ago

Apply

Fire/Systems Superintendent

Tri-City Electrical Contractors • Full-time • Altamonte Springs, Florida, United States • 5d ago

Construction Management Superintendent

5d ago

Apply

Estimator

Garney • Winter Garden, FL, US • 1w ago

Construction

GARNEY An Estimator position isavailable at Garney. This is a full-time, salaried position with full benefits and participation in the Employee Stock Ownership Plan (ESOP). We are seeking a self-motivated individual to j...

1w ago

Apply

Fire Systems Technician

Tri-City Electrical Contractors • Full-time • Altamonte Springs, Florida, United States • 1w ago

Construction

1w ago

Apply

Commercial Electrical Service Technician

Tri-City Electrical Contractors • Full-time • Altamonte Springs, Florida, United States • 1w ago

Construction Installation & Maintenance Electrical

1w ago

Apply

Electrical Field Operations Trainer

Tri-City Electrical Contractors • Full-time • Altamonte Springs, Florida, United States • 2w ago

Construction

2w ago

Apply

Human Resources Generalist

Tri-City Electrical Contractors • Full-time • Altamonte Springs, Florida, United States • 2w ago

Human Resources (HR)

2w ago

Apply

Multi-Line Claims Adjuster (Commercial Auto, BI, PD)

CCMSI • Maitland, FL, US • 2w ago

Insurance

Overview Position Title: Multi-Line Claim Consultant-Commercial Auto Location: Maitland, FL (hybrid) Schedule: 8:00 am-4:30 pm ET Salary Range: $68,500-$85,000 Build Your Career With Purpose at CCMSI At CCMSI, we partner...

2w ago

Apply