Lead Technician

ServiceMaster • Full-time • Matthews, NC, US • $20 - $22 / hour • 3w ago

We are the nation’s largest ServiceMaster franchise company with 20 branches located in Illinois, Indiana, Missouri, Colorado, Florida, Minnesota, North Carolina, Kansas and Wisconsin that offers its employees on-the-job training, opportunity for career advancement, while helping people in need.

Who we are: ServiceMaster DSI provides restoration in Charlotte, NC and surrounding areas. With continued investment in education, the latest tools and technology, and expert training, we are industry leaders in disaster restoration cleaning and is known for the great care we take with clients and employees alike.

Our community-like work environment focuses on providing extensive training to service our clients with the most advanced equipment in the restoration industry.
We believe that engaged and happy employees make ServiceMaster DSI an amazing place to work where we are always ready to help families and businesses recover from fire and water damage.

The Position: We’re looking for a Lead Technician/Restoration Crew Chief. This position is for residential and commercial fire and water clean-up and restoration. Job assignments include but are not limited to specialty mitigation services, light demolition, water extraction, carpet and upholstery cleaning, mold abatement, vandalism clean-up, fire and smoke damage mitigation, content move-outs and pack ins, and content cleaning. This position also directs, aids and supervises the Restoration Technicians assigned to the project.

The pay starts at $20-$22 per hour, that is negotiable based on experience.

We offer Health and Wellness Insurance
We also offer generous PTO and Holiday Pay
And Dental, Vision, Life insurance, along with 401K

Requirements:

Restoration or carpet and upholstery cleaning experience
Previous experience as a Crew Chief in a fire and flood restoration company
Must have Good communication skills.
Must have a valid Drivers License
Reliable transportation
Previous restoration experience
Ability to travel out of town
Able to move and/or lift 50+ lbs.
Water Restoration Tech Certification IICRC (WRT)

Responsibilities:

Ensures the timely quality completion of assigned restoration cleaning, moving, packing, or general labor projects.
Directs, aids and supervises the Restoration Techs and Staff Laborers assigned to the Restoration Crew Chief by the Project Manager on a per project basis.
Ensures and evaluates competence and quality of the Restoration Techs and Staff Laborers.
Ensures a continuous increase in the knowledge and skill level (training) of the Restoration Techs and Staff Laborers.
Ensures the productivity of the Restoration Techs and Staff Laborers assigned to the Restoration Crew Chief by the Production Manager.
Ensures all required restoration project documentation, including forms and photo-documentation, is completed in accordance with established protocols.
Ensures excellent customer communication and relations.
Perform other duties as required. These duties may include job functions that are outside the scope of normal job duties.

Why Should You Apply?

Competitive compensation with opportunity for overtime
Great Benefits
We work together – openly and cross-functionally because it enables us to build relationships, learning together and win as a team.
We go above and beyond for our clients and you’ll find that we have a dynamic environment where learning and growth opportunities are abundant and hard work and results are awarded.

If you’re looking for a challenging and fulfilling career, be part of the ServiceMaster DSI family.

Equal Employment Opportunity Employer/Vets Welcome Here!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

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