Technical Support Analyst

Torch Technologies • Full-time • Redstone Arsenal, AL, US • 13h ago

Torch Technologies

Thank you for your interest in employment with Torch Technologies. We are a 100% employee-owned, Certified Great Place To Work and named Best Places to Work in Huntsville/Madison County, headquartered in Huntsville, AL. Our team provides superior research, development, and engineering services to the Federal Government and Department of War. As one of the nation’s top 100 defense companies, the services we provide directly support the men and women who serve our country. Our corporate mission sums up the pride our employee-owners take in the work we do: “Lighting the Pathway of Freedom”. And, as a Certified Evergreen ESOP, we have made the commitment to grow and sustain our company for the next 100 years! Come grow with us!

The Systems Administrator will support Windows and Linux development, integration, and test environments. This role will focus on system provisioning, imaging, configuration, troubleshooting, cybersecurity compliance, and supporting engineering teams in a cleared DoW environment.

As a Systems Administrator, your duties will include the following, but are not limited to:

Provision, image, and maintain Windows-based development, integration, and test systems.
Support Linux systems (RHEL, Ubuntu, or similar) in development and lab environments.
Support hardware provisioning and OS imaging across Windows and Linux platforms.
Assist with software testing, including environment setup, configuration, and validation.
Provide IT support for development and lab infrastructure, including troubleshooting and patching.
Support RMF and cybersecurity activities, including STIGs/CIS, evidence collection, and continuous monitoring.
Maintain system, imaging, and cybersecurity documentation.
Collaborate with developers, test engineers, system owners, and ISSO/ISSM personnel to ensure environment readiness and compliance.

Required Qualifications

U.S. Citizenship
Bachelor’s Degree in Computer Science, or a related field or equivalent experience.
2+ years of experience in systems security.
Active Secret clearance.
Strong working knowledge of Windows system administration, imaging, and configuration management.
Supplemental experience with Linux system administration and basic command-line operations.
Practical experience with hardware provisioning and OS imaging processes.
Familiarity with software testing support or test environment management.
Ability to work embedded with a development team and prioritize environment stability for engineering work.

Preferred Qualifications

Experience supporting software or systems development teams in a lab, integration, or product engineering environment.
Scripting or automation skills (PowerShell preferred; Bash or Python a plus) for imaging and environment management.
CompTIA Security+, Windows-focused certifications, or equivalent.
Prior experience in a DoD or cleared development program.

Schedule: M-F; 8-5

Work Location: Huntsville, AL

Travel: 0-10%

Relocation Assistance Available: No

Position Contingent Upon Award of Contract: No

Benefits

Torch Technologies is proud to offer a stable and professional work environment, a competitive salary, and an excellent, comprehensive benefit package including: ESOP participation, 401(k) match, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, Health Saving Accounts and Health Reimbursement Accounts, EAP, education assistance, paid time off, and holidays. 

Applying To Torch Technologies

Only those candidates invited for an interview will be contacted. Employment at Torch Technologies is contingent upon the successful completion of a comprehensive background check.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. Torch Technologies, Inc. participates in E-Verify.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Careers Link as a result of your disability. You can request reasonable accommodations by sending an email to [email protected]. Thank you for your interest in Torch Technologies.

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