Additional Locations: n/a
Primary Locations: OH, Macedonia, 837 Highland Rd, East, 44056
Requisition ID: 201090
Position Overview
Summary: The CLS Sales Representative is responsible for developing business opportunities in designated Commercial Landscape Services markets through engaging with prospects, coordinating with internal teams, and adjusting strategies according to industry trends. This role involves maintaining accurate reporting, prompt issues resolution, and participating in sales calls and meetings.
Belonging Statement: The Davey Tree Expert Company and its subsidiaries value each individual and strive to encourage diverse ideas and perspectives to inspire collaboration and empower our employees. We believe our commitment to building a culture of belonging by treating everyone with respect, dignity, empathy, and care is critical to achieving our vision and mission.
Job Classification: The CLS Sales Representative is an exempt, full-time employee position.
Supervisory Responsibilities:
- This position does not have supervisory responsibilities.
Job Duties
Duties and Responsibilities (Essential Job Functions*):
- Develop and cultivate new business and sales opportunities tailored to clients’ needs for solutions on their properties in targeted Commercial Landscape Services markets.*
- Compile lists of prospective customers for use as sales leads, based on information from business directories, industry ads, trade shows, internet websites, past history, and other sources.*
- Travel throughout assigned territory to meet with prospective customers, engaging with them through verbal and written communication to secure sales and foster strong client relationships.*
- Work with the Davey Business Development Team to coordinate business and sales opportunities for work performed by other service lines, utilizing the operations approval flowchart.*
- Work closely with Operations to retain business and gain future client opportunities through exceptional customer service and communication with the client and Davey teams.*
- Continuously monitor customer preferences and industry trends to determine the focus of sales efforts and adapt accordingly, based on the service line’s strategies and insights gained.*
- Prepare reports of business transactions and keep expense accounts.*
Job Duties Continued
Duties and Responsibilities (Essential Job Functions*) continued:
- Maintain accurate reporting, record keeping, and data management within the Customer Relationship Management (CRM) data system to track and analyze sales and customer interactions as well as internal team reporting, QlikSense, and other platforms for data verification and accurate history.*
- Develop and maintain relationships with purchasing and sales contacts.*
- Proactively address and resolve customer complaints related to sales and service, ensuring a high level of customer satisfaction.*
- Communicate with the appropriate managers and sales teams regarding generated sales and proposals submitted, ensuring timely and comprehensive follow-up reporting.*
- Participate in sales calls to align strategies and maintain a cohesive team effort.*
- React appropriately in an emergency situation.*
- Perform other related duties as assigned.
- Follow all company policies, procedures, and work rules.
Qualifications
Experience and Qualifications:
- Required: High school diploma or equivalent
- Required: Bachelor’s degree from a four-year college or university; or one to two years related sales experience and/or training; or equivalent combination of education and experience.
- Required: Proficient in Microsoft Office and other computer or software programs necessary to complete job duties.
- Required: Driver’s license.
- Preferred: Fluency in Spanish is beneficial.
- In some cases, the government clients Davey Tree Expert Company contracts with conduct their own background check. Results of this background check may affect the potential for hire.
Additional Information
Physical Requirements:
- Write, type, file, and organize.
- Observe and respond to visual messages.
- Observe and respond to instructions, messages, and other oral communication.
- Speak clearly in a professional and understandable manner.
- Bend, reach, hold, grasp, and sort.
Accommodations: If requested by employee or otherwise as required by law, reasonable accommodations will be made to enable employees with disabilities to perform essential job functions.
Company Overview
What We Offer: *
- Paid time off and paid holidays
- Opportunities for advancement
- All job specific equipment and safety gear provided
- 401(k) retirement savings plan with a company match
- Employee-owned company & discounted stock purchase options
- Group Health Plan
- Employee referral bonus program
- Locations throughout US in major cities and desirable areas
- Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers
- Scholarship Program for Children of Employees
The Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law.
The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental consulting for residential, utility, commercial and environmental partners in the U.S. and Canada. We care about our clients, each other and the world around us. We offer the resources, size and stability of a big company while maintaining the culture, entrepreneurial spirit and feel of a small one. We invest in our employees by offering industry-leading training, technology and benefits that lead to a rewarding and safe work experience at all levels. Wherever you want to grow your career, there’s a place for you at Davey. To learn more, visit Davey.com.
If you need assistance at any time, please contact us at 1-877-411-7601 or at [email protected].
Employment Type: Permanent
Job Type: Full Time
Travel Expectations: Up to 50%
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