At Baker Electric we are energized by truly living our values - Team Builders, Relentless Follow Thru, All-In, and Care for Others. When our team members work together with these things in mind, we do great things both individually and as an organization. Being an employee-owned company shows our drive for sustainable, long-term growth while enhancing the lives of our team members.
SUMMARY: The Operational Excellence Manager at Baker Electric will play a key role in process improvement initiatives, collaborating with cross-functional teams to identify inefficiencies and implement streamlined procedures. They will work closely with all departments and project teams to normalize processes and ensure alignment with organizational objectives. Furthermore, they will conduct comprehensive gap analyses to identify areas for improvement and contribute to strategic decision-making. We are seeking candidates with experience in implementing continuous improvement processes within the construction industry.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Partner with multiple operating groups to drive significant improvements in processes and procedures to achieve operational excellence.
- Establish, manage, facilitate, and implement continuous process improvement initiatives as directed by the Senior Leadership Team (SLT) and Executive Leadership Team (ELT).
- Monitor and ensure effective implementation of strategic plans developed by ELT/SLT.
- Develop processes that are maintainable, flexible, and scalable to support business growth and efficiency.
- Identify and implement process improvements, optimize workflows, and reduce waste to enhance overall business operations' efficiency and effectiveness.
- Foster a culture of continuous improvement through training, coaching, and accountability mechanisms.
- Collaborate with the Learning & Development team to roll out process improvements effectively across the organization.
- Create and utilize reports, analytics, and assessment tools to evaluate the performance and impact of new processes.
- Mentor and train operational managers in continuous improvement methodologies such as Lean, Kaizen, and Value Stream Mapping (VSM).
- Act as a leader in promoting and embedding a culture of continuous improvement throughout the organization.
- Coordinate monthly operational metric reviews for divisions. Manage and monitor Balanced Scorecard performance and actions on monthly basis
- Lead or facilitate projects or events such as Rapid Improvement Events, Value Stream Map (VSM) process, Continuous Flow, Standardization 5S+, Error Proofing, Eliminating Waste, TPM, Pull System, etc.
- Promote and maintain 5S strategies as a standard for operational excellence.
- Coach and mentor other departments in root cause analysis and problem-solving tools/methods (Six Sigma, 8D, etc.). Act as a change agent to drive the elimination of waste and lead time reduction.
- Develop and improve the overall construction capacity and improve utilization via specific KPI monitoring
- Identify root cause of inefficiencies within processes. Quantify the order of magnitude of inefficiencies; continual data mining/driving in measurable terms to prioritize projects that will make the greatest impact. Support the strategy development & drive to completion with appropriate resources.
EXPERIENCE, EDUCATION:
- Bachelor’s degree in business administration, engineering, or related field preferred.
- Lean Six Sigma – Black Belt certification preferred.
- Proven experience as an Operational Excellence Manager or similar role, with at least 5 years in driving process improvements.
- Experience in the construction industry preferred.
- Demonstrated ability to identify process gaps and implement effective process improvements.
- Strong business acumen with a track record of delivering measurable results.
- Experience as a role model in implementing and sustaining 5S strategies.
- Strong project management skills with the ability to manage multiple initiatives simultaneously.
TECHNICAL COMPETENCIES:
- Tech-savvy and proficient in using technology to drive process improvements and analyze data.
- Competent using ERP systems. Knowledge of Procore and Spectrum Systems a plus
- Advanced Microsoft Office skills
BEHAVIORAL COMPETENCIES:
- Highly collaborative with the ability to build trusted relationships across various levels of the organization.
- High emotional intelligence and adept at overcoming resistance to change.
- Excellent communication skills, both written and verbal, with the ability to effectively communicate complex ideas and drive consensus.
- Strategic thinker with the capability to assess, summarize, and present business or operational priorities.
WORK ENVIRONMENT / PHYSICAL DEMANDS:
Standard office environment. Individual will frequently be required to stand, walk, sit, talk, and hear. Occasionally may have to lift boxes full of materials for purposes of setup of programs, typically 25 pounds or less. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Acknowledgements:
Baker Electric is an Equal Opportunity Employer. We encourage applications from all individuals regardless of race, religion, color, sex, pregnancy, national origin, sexual orientation, ancestry, age, marital status, physical or mental disability or status as a Special Disabled Veteran, Vietnam Era Veteran or other qualifying veteran, political affiliation or belief. Baker Electric, Inc. is committed to building and maintaining an inclusive environment.
The information contained in the job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of duties performed by this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned by the Supervisor or his/her designee.
At Baker, We Are Proud To Be An Employee-owned Company. When You Join, You Will Have The Opportunity For a Great Career And The Financial Benefits Of Being An Owner. Through Our ESOP (Employee Stock Ownership Plan), You Can Become a Part Owner Of The Company. Instead Of Just Receiving a Paycheck, You Will Be Given Shares Of The Company's Stock Over Time. As The Company Prospers, The Value Of These Shares Can Increase, Providing You With a Potential Wealth-building Opportunity In Addition To a Competitive Compensation Package. The ESOP Will Enable You To Share The Company's Success And Growth.
For More Information Regarding Employee Ownership At Baker Electric And Its Significant Potential, Click Here:
Employee Stock Ownership Program | Baker Electric (baker-electric.com)
Pay Transparency:
The starting salary for this opportunity range is listed. Other rewards may include annual bonus eligibility based on company and individual performance, short- and long-term incentives, and program-specific awards.
Baker provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, an Employee-Owned Program (ESOP), paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation
decisions. Please note that the compensation information is a good-faith estimate for this position. It assumes a rate based on location and experience.
Acknowledgements:
Baker Electric is an Equal Opportunity-Affirmative Action Employer / Disability / Veteran.
We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, a Baker Recruiter will contact you directly from our organization with a @baker-electric.com email.
