Overview
Multi-Line Liability Claims Adjuster I - Property Damage
Location: Scottsdale, AZ
Schedule: 8:00 am-4:30 pm PST (Hybrid schedule after initial training)
Salary Range: $45,000-$60,000
Build Your Career With Purpose at CCMSI
At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.
We don’t just process claims—we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.
Job Summary CCMSI is seeking a
Property Damage Liability Claims Adjuster to investigate, evaluate, negotiate, and resolve multi-line liability claims for a dedicated national account. This is a full life-cycle claims adjuster position within a Third Party Administrator (TPA) environment focused on delivering quality claim outcomes while maintaining exceptional client service. The role is responsible for handling property damage and liability claims in accordance with corporate claim standards, client expectations, and industry best practices.
*There is a minimum of 1 required day in the office every month.
Responsibilities
- Investigate and adjust multi-line liability claims in accordance with established claim handling procedures.
- Evaluate liability, damages, coverage, and exposure to support appropriate claim resolution.
- Review medical, legal, and miscellaneous invoices to determine reasonableness and claim applicability.
- Authorize and process claim payments within settlement authority and established guidelines.
- Negotiate settlements with claimants, attorneys, and other stakeholders.
- Monitor subrogation opportunities and support recovery efforts when applicable.
- Prepare timely claim reports, reserve analyses, and client communications.
- Deliver exceptional service and maintain compliance with team service commitments and client expectations.
This is a full life‑cycle ML adjuster position within a TPA environment, and only candidates with proven Multi Line claims experience will be considered.
Qualifications
Required:
- 3+ years of multi-line claims experience or insurance-related claims experience.
- Experience handling Property Damage claims.
- Active adjuster license required.
- Excellent verbal and written communication skills.
- Strong organizational, coordination, and prioritization abilities.
- Ability to work independently with minimal supervision.
- Demonstrated adaptability in a fast-paced environment.
- High level of discretion and confidentiality.
- Strong collaboration and customer service skills.
- Reliable attendance during designated client service hours.
- Communicates clearly and professionally with internal and external stakeholders, both verbally and in writing.
Nice to Have:
- Multiple state adjuster licenses preferred but not required.
- Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required.
- Prior experience handling claims within a TPA environment is helpful.
- Experience supporting dedicated or national account clients.
Why You’ll Love Working Here
- 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
- Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
- Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
- Career growth: Internal training and advancement opportunities
- Culture: A supportive, team-based work environment
How We Measure Success
At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:
- Quality claim handling – thorough investigations, strong documentation, well-supported decisions
- Compliance & audit performance – adherence to jurisdictional and client standards
- Timeliness & accuracy – purposeful file movement and dependable execution
- Client partnership – proactive communication and strong follow-through
- Professional judgment – owning outcomes and solving problems with integrity
- Cultural alignment – believing every claim represents a real person and acting accordingly
This is where we shine, and we hire adjusters who want to shine with us.
Compensation & Compliance
The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.
CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance.
Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.
Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.
Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.
Our Core Values
At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:
- Lead with transparency We build trust by being open and listening intently in every interaction.
- Perform with integrity We choose the right path, even when it is hard.
- Chase excellence We set the bar high and measure our success. What gets measured gets done.
- Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
- Win together Our greatest victories come when our clients succeed.
We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.
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