JOB DETAILS

SALES SUPPORT COORDINATOR

Vermeer Great Plains • Brookline, MO, USA • 1w ago

Job Details

Job Location: Brookline - Brookline, MO

Position Type: Full Time

Education Level: High School Diploma

Salary Range: Undisclosed

Travel Percentage: None

Job Shift: Day

Job Category: Admin - Clerical

Description

Position Title: Sales Support Coordinator

Department: Administration

Reports To: GM

Vermeer Great Plains – 100% EMPLOYEE-OWNED COMPANY

An authorized distributor for Vermeer equipment in Kansas, Oklahoma, and Western Missouri with five branch locations across the region. A 100% employee-owned company, we provide dedicated sales, rentals, parts, and service support for customers in the tree care, landscaping, wood waste, organic recycling, underground construction, and mining industries.

POSITION FUNCTION:

The Sales Support Coordinator provides support for the Company, Sales Department, Finance/Accounting Dept. and could be required to perform certain functions for the Parts and Service Departments.

ESSENTIAL PERFORMANCE RESPONSIBILITIES:

Prepare sales documentation for pending equipment sales
Process signed documentation upon receipt from Sales Team
Assist with finance requests and warranty registrations
Assist Sales Team with inbound/outbound equipment trafficking by monitoring Demo/Rentals, maintaining documentation, and facilitating transfers and transportation (if applicable)
Maintain customer records in CDK
Perform customer satisfaction follow-ups
Submit Yanmar and other vendor required documentation
Research and identify potential customers in new or emerging markets and coordinate contact via email, postcard, social media (if applicable)
Support the Administrative, Parts, and Service teams as directed by the General Manager
Make travel arrangements and assist with planning of corporate and store functions
Source and manage office supplies/inventory
Assist with building maintenance activities
Assist with coordination of equipment publications and manuals
Participate in a wide variety of special projects and compile a variety of special reports
Communicate with co-workers, management, directors, clients and others in a courteous and professional manner
Answer phones and/or greet customers providing friendly, professional customer service/direction
Sort, open and distribute mail
Draft written responses or replies by phone or e-mail when necessary and respond to regularly occurring requests for information
Work independently and within a team on special nonrecurring and ongoing projects
Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in Employee Handbook
Other duties as assigned

Measure of success determined by established company guidelines, including but not limited to the ability to successfully perform the above mentioned functions, feedback from customers, ability to take guidance and direction from Manager professionally, and execute upon such feedback.

Qualifications

KNOWLEDGE, SKILLS AND ABILITIES:

Must be committed to and take a pro-active approach to our Company Mission, Vision and Values
Strong PC proficiency with MS Windows and MS Office Suite required
High degree of customer service to both internal and external customers
Strong ability to adapt to the people and environment around them - customers, suppliers, co-workers and manufacturer's employees
Ability to conduct yourself in a professional, ethical and reliable manner
Strong verbal and written communication skills in order to communicate professionally, respectfully and honestly at all times
Demonstrated ability to manage multiple tasks and maintain the necessary attention to detail
Highly organized with strong analytical skills
Strong initiative and ability to work independently as well as being respectful, approachable and team oriented while building strong relationships and a positive work environment

QUALIFICATIONS:

High School Diploma/GED or vocational training/certification and 2 years of experience in similar role and industry; or equivalent combination of experience required
Valid DL
Background check, pre-employment drug testing and clean driving record required

FLSA status: Non-Exempt

EOE

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of responsibilities and expectations of position. As the nature of business demands change so, too, may the essential functions of this position.

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