Account Manager in Memphis, TN

P.L. Marketing • Full-time • Memphis, TN, US • 3w ago

Essential Job Functions

Provide customer assistance and have a working knowledge of Kroger’s Customer 1st Strategy
Drive Our Brand sales in assigned division through sales plan execution and enhancement
Manage, develop, direct and motivate merchandising representatives to achieve/exceed sales budgets
Implement all programs- new item introductions, retail pricing, price point executions, displays- and provide division feedback
Direct and manage Kroger service projects accurately and effectively
Maintain proper retail pricing to an acceptable level versus competition
Manage/supervise and train full-time staff
Oversee management/training of part-time employees (KOMPASS/Surge Reps)
Consistently and effectively communicate with division, Corporate Office and suppliers
Attend zone meetings to provide specific data on Kroger Brand products in order to increase Our Brand sales
Responsible for division expense management and control
Must remain qualified as an insurable driver

Must be able to perform essential job function of this position with or without reasonable accommodations

Minimum Position Requirements

4 year degree or high school diploma/GED equivalent with 10+ years grocery and retail management experience
Communicate (read, write and speak) fluent English
Read, understand and insure implementation of plan-o-grams
Knowledge of Microsoft Word, Excel and PowerPoint
Computer/internet access with knowledge of email and web based applications
Adapt to advancing technology and computer solutions
Excellent communication and leadership skills
Highly motivated self-starter who can work with minimal supervision

Minimum Physical Abilities

Must be able to:
- operate motor vehicle unassisted
- remain standing and/or walking unassisted for several hours at a time
- lift, push or pull 50 lbs. or more on a regular basis and occasionally up to 70 lbs.
- continuously reach up and bend down, reach in all directions and have unlimited upper body mobility
- have unlimited manual dexterity
- lift and extend 30 lbs. above the head, sometimes repeatedly
- tolerate exposure to extreme temperatures (0-90 degrees)

Desired Previous Job Experience

Retail grocery store experience with strong merchandising and marketing skills
Typing/computer skills
Management/supervisory skills

Competencies/Skills

Some of the Competencies/Skills required to successfully perform this position are:

Adaptability – maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements or cultures
Building Strategic Working Relationships – developing and using collaborative relationships with Merchandising and Category Management teams at local and corporate level to facilitate the accomplishment of work goals
Building Trust – interacting with Kroger employees, customers and suppliers in a way that gives Kroger Division and Corporate Management confidence in one’s intentions and those of the organization
Coaching – providing timely guidance and feedback to Kroger Brand Retail Managers, Retail Representatives and office personnel to help strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem
Communication – clearly conveying information and ideas through a variety of media to employees, management and customers in the English language
Customer Focus – making Kroger customers and their needs a primary focus of one’s actions; developing and sustaining productive relationships with Kroger employees as well as the suppliers that we represent
Decision Making – identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
Inclusion – appreciating and leveraging the capabilities, insights and ideas of all individuals; working effectively with individuals of diverse style, ability and motivation for a direct effect on business results
Initiating Action – taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive; generating innovative solutions in work situations
Negotiation – effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance from all parties involved
Safety Awareness – identifying and correcting conditions that affect employee and customer safety; upholding safety standards
Self-Starter – prioritizing, organizing and completing workload accurately within allotted time period
Work Standards – setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed

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