Job Details
Level: Experienced
Job Location: SEAT - Seattle, WA
Position Type: Full Time
Salary Range: $70,000.00 - $80,000.00 Salary/year
Labor Classification: Consultant II
Exemption Status: Exempt
Employment Status: Full-time (40 hours per week) Hybrid (PRR Seattle office/Client office/remote)
Reports to: Senior Consultant/Associate Director
Summary:
At PRR, we help create meaningful and inclusive opportunities for people affected by change to influence decision-making. Our clients include government agencies, organizations, and businesses that focus on transportation, public health, and the environment.
This position will support construction communications and outreach projects for one client: the Washington State Department of Transportation. This position is based in Seattle and co-located at the project construction office in Pierce County. The selected candidate should expect to work out of both offices and remotely on the Puget Sound Gateway Program. The successful candidate must have demonstrated experience managing multiple tasks in a fast-paced, deadline-driven environment and providing client or customer service.
The successful candidate will work collaboratively and have excellent verbal and written communications skills and demonstrated commitment to social and racial justice and experience creating successful campaigns to reach diverse audiences. Experience and strong interest in transportation, health, or the environment field or in the public sector is also desirable.
Duties and Responsibilities
- Implement communications and engagement plans that effectively reach diverse audiences, including people of who are Black, people who are Indigenous and people of color, people with disabilities, people with low incomes, people who use languages other than English
- Monitor project construction activities and anticipate communications and public outreach needs
- Coordinate special events media relations and media events, including responding to media inquiries and emerging issues in a prompt and accurate manner
- Research, write, and edit responses to questions and correspondence from community members
- Research, write, and edit content for message platforms, newsletters, direct mailings, press releases, social media, fact sheets, flyers, presentations, summary reports and websites
- Produce PowerPoint presentations and meeting summaries
- Prepare online content calendars and write content
- Edit technical information and information for public audiences
- Maintain a database to track public correspondence and engagement
- Facilitate outreach activities, such as virtual briefings, online open houses, partner interviews and in person outreach
- Coordinate event planning and help implement meetings and special events
- Write and produce event/meeting materials
- Work with people from diverse backgrounds
Project Management
- Develop and implement project and event work plans
- Ensure work is on time, on budget, and on target with objectives; troubleshoot any issues as they arise
Client Relations
- Establish and support effective working relationships with clients, vendors, community-based organizations and communities
- Provide excellent customer service
- Provide best possible solutions to project team
- Set and maintain the highest client service standards as a representative of PRR
- Provide responsive and timely information to clients
- Maintain confidentiality of client information
- Anticipate and respond to client needs
Productivity/Efficiency
- Maintain or exceed billable utilization goals
- Proactively complete tasks
Administrative
- Complete timesheets and expense reports on time and with accurate information
- Create databases
- Update excel spreadsheets
- Coordination with interdisciplinary PRR teams, including design, research, and language services.
- Provide accurate and timely billing information to accounting department
- Other admin support as needed
- Support business development efforts, such as proposal writing
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. The employee may be tasked with other duties which fall within the reasonable scope of the job.
Billable Utilization
In this role, your time will largely be spent working on projects and billing your time to clients. Our staff track and report their time spent on projects and company activities daily by the quarter hour (15 mins). Approximately 87% of your time in this role should be billed to clients (35 hours out of a 40-hour work week). The remainder would be billed to PRR to engage in business development, participate in growth and development opportunities, check in with supervisors, and participate in company activities and internal initiatives.
Experience/Education
- 3+ years of work experience in strategic communications, community engagement or public policy
- Experience working in construction communications highly desirable
- Experience working with historically underserved communities highly desirable
- Experience working in customer or client service and/or the public sector highly desirable
Skills Required
- Strong work ethic and ability to take initiative and work independently and efficiently
- Ability to stay on task and meet deadlines in a deadline-driven environment
- Superior commitment to quality
- Interest in transportation, built environment and/or public infrastructure
- Comfort working in a variety of settings, including remote settings, a busy office, or out in the community
- Proficient with PCs and MS software, including Word, Excel and PowerPoint
Desirable, but not Essential, Skills and Interests
- Multilingual skills, written and verbal
- Knowledge of Adobe Suite programs
- Facilitation skills
- Valid driver license
Compensation
The full salary range for this position is $70,000 – 90,000 per year. We aim to hire new employees between $70,000 - $80,000 (depending on experience) allowing for future compensation growth within the range based on aptitude in the role, context, progress, and performance against goals over time.
PRR offers a benefit suite including:
- Health, dental, and vision insurance for full-time employees and their dependents
- Flexible spending account/dependent care spending account
- Life insurance
- Paid family and medical leave
- Short and long-term disability
- 401(k) plan with discretionary company match
- Employee Stock Ownership Program (ESOP)
- Pet Insurance
- Employee Assistance Program
- Professional development training allowances
- Gym or mass transit subsidy
- Paid Time Off Benefits include:
- 120 hours of Paid Time Off
- 1 week of Paid Sick Time
- 12 Paid Holidays
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee may be expected to work extended hours; including, but not limited to, standing or sitting for extended periods. The employee will often have to lift over 30 pounds. The employee is regularly required to talk or hear. The employee will regularly operate office equipment.
PRR, INC. IS AN EQUAL OPPORTUNITY EMPLOYER
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.
PRR is committed to fostering, cultivating and preserving a diverse and inclusive environment. We endeavor to build a team that reflects the diversity and intersectionality of the communities we serve. People of color, multilingual, LGBTQIA, and veteran candidates as well as individuals with disabilities are strongly encouraged to apply.
