PEOPLE SUCCESS GENERALIST
Reports to: SVP People Success
Summary
The People Success Generalist is pivotal in fostering a positive work environment by supporting the company’s people processes and programs, including benefits administration, payroll support, and employee engagement initiatives. This role focuses on maintaining compliance, enhancing employee experience, and contributing to developing a positive organizational culture. You will work closely with the People Success team to ensure the well-being of employee-owners and to maintain a culture that aligns with the company's values.
Duties And Responsibilities
- Payroll Support: Ensure accurate and timely processing of pay and provide payroll support to Benefits & Payroll Manager.
- Benefits Administration: Administer benefits programs by processing enrollments, terminations, and updates. Provide necessary census data to third-party vendors, reconcile monthly billing, and ensure benefit guides and resources are current.
- Hiring/Onboarding/Offboarding: Manage new hire data entry into HRIS and other systems. Communicate with new hires about onboarding steps and ensure proper documentation, including I-9s. Support offboarding processes, including termination documentation and system updates.
- HR Data Management: Maintain accurate employee records and personnel files. Generate HR-related analytics and reports for management.
- Compliance: In all areas of responsibility, ensure legal compliance by adhering to state and federal employment laws and regulations. Support the annual Employee Handbook updates and maintain proper leave documentation.
- Culture & Engagement: Contribute to building a positive company culture by supporting People Success initiatives. Administer employee eNPS surveys.
- Perform other related duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- BS or BA in Human Resources, Business Administration, or a related field is preferred
- 2-5 years of relevant experience in human resources, employee relations, or people operations.
- Professional HR certification, such as SHRM or HRCI, is preferred.
- Familiarity with state and federal HR regulations, such as COBRA, FMLA, and EEO.
- Strong communication and organizational skills, with attention to detail.
- Proficiency in HRIS systems preferred
- Intermediate skills with MS Office including Word, Excel, PowerPoint, Teams, and Outlook.
- Collaborative and able to handle sensitive matters with discretion.
- Strong problem-solving skills, with the ability to work independently and manage multiple priorities.
WORKING CONDITIONS
- Work is typically performed in normal office conditions.
- Some travel may be required for training or company events.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to sit for extended periods and use a computer daily.
- Must have visual and hearing acuity.
- Ability to use hands and fingers to reach, lift and carry 25 pounds on an infrequent basis
- Digital dexterity and hand/eye coordination in operation of office equipment
- Ability to speak to and hear customers and/or employees via phone and in person
- Body motor skills sufficient to enable incumbent to move from car to customer location
- Overnight travel may be infrequently required for this position
