INVESTOR RELATIONS ASSOCIATE
Why Merus?
Formerly known as Al. Neyer, Merus combines more than 130 years of commercial real estate expertise with an integrated team of company owners. We specialize in the construction, development, ownership, and management of a diverse portfolio of real estate assets across a growing footprint in the eastern U.S.
We’re all owners here. This not only sets us apart but deeply influences our culture and operations. Every team member demonstrates a deeper sense of ownership and accountability — in both their daily tasks and the collective success of the organization. Learn more about our culture at
www.merus1894.com.
Summary Of Responsibilities
The Merus Real Estate team is hiring an Investor Relations Associate. This role is responsible for executing critical functions related to investor onboarding, capital activity, reporting, and relationship management across our active and prospective investor base. The position supports all aspects of equity and investor relations, including accurate and timely processing of capital requirements, maintaining data integrity within the investor portal, and serving as a primary point of contact for investor inquiries. The role requires strong communication skills, attention to detail, and the ability to coordinate effectively with internal teams such as Development, Legal, Marketing, Treasury, and other functions within the Real Estate organization. This position is both internal- and external-facing and provides an excellent opportunity to learn the Merus business from the inside out.
Essential Job Functions
- Support the onboarding and subscription process for new investors by coordinating documentation, ensuring accurate recordkeeping, and maintaining high-quality investor data.
- Maintain data integrity in the investor portal to ensure accurate and up-to-date investor information including contact details, entity information, account instructions, and portal access.
- Monitor and maintain investor records by closing inactive investments, merging duplicate accounts, updating payment instructions, and ensuring asset details are current once projects have been closed.
- Support capitalizing projects by issuing notices, tracking equity requirements, and accurately recording capital calls.
- Coordinate with internal teams to execute treasury management requests, including equity requirements, capital inflows, and investor distributions.
- Enter distribution details into the investor portal and ensure timely and accurate recording of payments as they are processed.
- Provide responsive and professional support to investor inquiries via phone, email, events, webinars, and scheduled meetings.
- Monitor investor communications and deliver efficient, thorough, and solution-oriented responses.
- Assist with preparation and coordination of investor reports, presentations, and communications including quarterly and annual reporting, project updates, call presentations, case studies, and ad-hoc investor requests.
- Craft and update marketing materials for current offerings, including pitch decks, opportunity summaries, and other external-facing collateral.
- Support annual tax reporting through document delivery, communication to investors, and organized record retention.
- Plan and participate in investor engagement initiatives including events, roadshows, webinars, and investor meetings.
Essential Competencies
- Nimble Learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
- Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Demonstrates Self-Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
- Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
Position Requirements
- Demonstrated ability to communicate effectively and work collaboratively with individuals of diverse backgrounds and at all organizational levels.
- Ability to organize, prioritize, and manage multiple responsibilities while maintaining high attention to detail.
- Ability to manage change and adapt to evolving processes, systems, and business needs.
- Proven ability to use technology and systems to improve accuracy, efficiency, and workflow management.
- Strong customer-service mindset with the ability to build trust and deliver high-quality support to both internal and external stakeholders.
Qualifications And Experience
- Bachelor’s Degree required in Business, Finance, Real Estate, Communications, or related field.
- 1-3 years of experience in investor relations, real estate, finance, or related business function.
- Proficient in Microsoft Office Suite, with strong Excel and PowerPoint skills.
- Strong written and verbal communication skills with an ability to present information clearly and professionally.
- Demonstrated initiative to learn and deepen understanding of investor relations processes, real estate fundamentals, and capital administration.
- Strong attention to detail with the ability to manage competing priorities and deliver accurate, timely results.
- Proven ability to build relationships through integrity, responsiveness, and teamwork.
Safety Hazard of the Job
Normal safety hazards associated with office work, and with occasional observational visits to construction sites.
Physical Demands
Low physical effort required to sit, stand at files, bend, stoop, lift, and walk. Maximum unassisted lift is 35 lbs. Average lift is less than 10 lbs. Requires ability to use a keyboard and monitor. Also requires the ability to communicate verbally, both in person and on the telephone. May require some travel by car.
Environmental Requirements
Average inside office environment. Average office noise levels. No personal protective equipment is required. Ambient temperature is between 68F and 76F.
This job description is not intended to be all-inclusive. The employee will also perform other reasonably related business duties as assigned by their immediate supervisor and other management as required. This job description is not a contract or offer for employment, and either you or Merus may terminate employment at any time for any reason.
