Regional Operations Mgr

AMS Retail Solutions • Full-time • Philadelphia, Pennsylvania, United States • 1m ago

Description:

This position is responsible for overseeing and managing field operations across multiple locations within an assigned territory. This role involves planning, coordinating, and executing fieldwork, monitoring progress and maintaining communication with both field teams and upper management.

Responsibilities:

Plan, schedule and supervise field operations activities, ensuring alignment with project objectives and timelines
Responsible for managing key projects within assigned region
Manage team of field staff – items include, but not limited to hiring, training, and performance management.
Ensure that employees understand and comply with all current AMS policies and procedures
Conduct regular conference calls with assigned employees and ensure all Company and Customer goals are met
Manage and maintain employee’s timecards in the official timekeeping system. This includes reviewing and approving all timecards by the set deadline.
Review and approve assigned employee’s expense reports according to set Company policies
Conduct regular site visits to ensure compliance and program success
Managing and maintaining operational data
Recognizing, developing, and implementing process improvements
Developing and maintaining weekly, monthly and quarterly reports using KPI’s
Review operating performance with management on an on-going basis, recommending and taking corrective action as directed to ensure all Company goals are met
Manage customer complaints and assure appropriate action is taken as required
Keep updated with all product knowledge
Conduct weekly conference calls with reps to ensure everyone is on the same page
Provide training and direct supervision of employees
Resolve conflicts between employees, associates, stores and accounts
Perform other related duties as assigned

Minimum Requirements:

100% Travel required which includes overnight stays
Ability to work varied hours/days as business dictates is required
Ability to work independently and with minimal direct supervision required
Must be flexible with work schedule and route changes based on business needs
Must be Microsoft Office Suite proficient
Excellent communication, presentation, written and technical skills required
Required to lift up to , this may include lifting weight above shoulders as needed
Frequent standing, bending and twisting required
Proof of valid driver’s license and insurance required (must meet company’s minimum requirements)
2-5 years previous retail and account management experience required
2-5 years previous customer service experience required
College degree or equivalent experience preferred

Benefits:

Vehicle Reimbursement Program including mileage
Medical, Vision and Dentals plans offered
Company equipment and credit card
401(k)
Company Shares through ESOP (Employee Stock Ownership Plan) with 401(k) match

#AMS2

Related Jobs

Team Supervisor (Overnights)

Wawa • Full-time • Store 8492 - Oaklyn, NJ 08107 • 5d ago

Management Supervisor

Job Description Job Title: Team Supervisor Location: Field Department: Store Operations *Associates in this position will receive a $1.50 shift differential for hours worked between 12am-6am. Job Summar...

5d ago

Apply

Team Supervisor (Overnights)

Wawa • Full-time • Store 921 - Burlington, NJ 08016 • 1w ago

Management Supervisor

1w ago

Apply

Certified Prosthetist Orthotist

Boston O&P • Full-time • Philadelphia, PA • $80k - $110k / year • 1w ago

OrthoPediatrics Specialty Brace: As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive t...

1w ago

Apply

Data Entry Associate - Remote

ServiceMaster • Contract • Remote (Philadelphia, PA, US) • 1w ago

Administrative

Position Overview About the job Data Entry Associate - Remote ServiceMaster Data Entry Associate usually put skills to work by supporting our client through document review and data entry. Your work will make a posit...

1w ago

Apply

Team Supervisor (Overnights)

Wawa • Full-time • Store 8148 - Media, PA 19063 • 2w ago

Management Supervisor

2w ago

Apply

HSE Consultant

Acadian Companies • Full-time • Philadelphia, PA, US • 4w ago

Consulting

Safety Management Systems, a division of Acadian Companies, is seeking qualified candidates for the position of HSE Consultant in or around the Philadelphia, Pa area. This position will provide overall administration, t...

4w ago

Apply

Climbing Arborist

Davey Tree • Horsham, PA, US • 1m ago

Agriculture & Forestry

Additional Locations: N/A Primary Locations: PA, Horsham, 603 Witmer Rd., 19044 Requisition ID: 204479 Position Overview Climbing Arborist Trim and remove trees, remove unwanted, ...

1m ago

Apply

Plant Healthcare Tree/ Shrub Technician

Davey Tree • Horsham, PA, US • 1m ago

Agriculture & Forestry

Additional Locations: n/a Primary Locations: PA, Horsham, 603 Witmer Rd., 19044 Requisition ID: 204477 Position Overview Plant Health Care Technician Invest in your future. Join...

1m ago

Apply

Climbing Arborist Crew Leader

Davey Tree • Horsham, PA, US • 1m ago

Management

Additional Locations: N/A Primary Locations: PA, Horsham, 603 Witmer Rd., 19044 Requisition ID: 204476 Position Overview Directs crew members and equipment and plans and executes assigned...

1m ago

Apply

Plant Healthcare Tree/ Shrub Technician

Davey Tree • Warminster, PA, US • 1m ago

Agriculture & Forestry

Additional Locations: N/A Primary Locations: PA, Warminster, 85 Steamboat Dr, 18974 Requisition ID: 202622 Position Overview Plant Health Care Technician Invest in your future. J...

1m ago

Apply