Are you looking to join Florida’s fastest growing mechanical contracting team?
B&I Contractors, Inc., a proud three-time winner of the Great Place to Work certification, is seeking an experienced and dedicated Senior Systems Administrator to join our dynamic and expanding team.
Why Choose B&I Contractors, Inc.?
- Industry Leader: As Florida’s fastest-growing mechanical contractor, we specialize in commercial and industrial projects (i.e., schools, hospitals, government buildings).
- Continuous Development: Benefit from our NCCER-certified in-house and online training that equips you with the skills needed to advance in your career.
- Comprehensive Benefits: Enjoy employer-paid health insurance, accrued vacation, and sick time, along with a wellness reimbursement program to support your overall well-being.
- Ownership and Impact: As an employee-owner through our ESOP (Employee Stock Ownership Plan), you have a direct stake in the company’s success.
- Retirement Benefits: Participate in our 401(k) plan with company match and explore post-tax Roth IRA options to secure your financial future.
- Established Legacy: Join a team of over 1000 employees contributing to our success since 1960, with a proven track record of excellence in mechanical contracting.
Collaborate with the IT Department team to maintain and support the company's technology infrastructure, including hardware, software, peripherals, to meet company and user requirements. Provide support to staff on company-supported applications. Troubleshoot computer problems and root cause analysis. Assist other IT Staff members in diagnosing and troubleshooting hardware/software. Perform responsibilities in accordance with all company standards, policies and procedures.
Network Administration
- Manage and maintain the organization’s internal network infrastructure, including physical and virtual systems.
- Configure and maintain datacenter network infrastructure and related technologies.
- Troubleshoot and resolve internal network infrastructure issues, identifying and implementing effective solutions.
- Install, configure, and manage network hardware (Dell, Ubiquiti, Fortinet), peripherals, and systems, including printers and scanners.
- Perform regular Vendor Assisted maintenance, upgrades, and backups of network hardware.
- Manage wireless infrastructure (Ubiquiti).
- Configure and oversee Network Access Control appliances and SEIM software, including weekly log reviews.
- Administer and maintain UCaaS VOIP systems.
- Research and recommend improvements to enhance network efficiency and security.
- Develop and maintain network documentation and Standard Operating Procedures (SOPs).
- Organize and manage spare equipment, replacement parts, software, and tools.
Server Administration
- Manage and maintain virtual server infrastructure within the datacenter remotely, with occasional hands on.
- Configure and manage Active Directory, including users, security groups, and distribution groups.
- Administer the Microsoft 365 infrastructure.
- Enforce stringent permissions-based access across all infrastructure.
- Maintain local, cloud, and disaster recovery backup solutions, coordinating with vendors as necessary.
- Conduct regular tests of backup services, document results, and update SOPs accordingly.
- Manage VMware-based virtual environments, ensuring timely updates to software, drivers, and hardware.
- Develop additional virtual infrastructure to meet organizational needs.
- Oversee network-based software and application installations and updates.
- Maintain and upgrade IT support-related software.
- Ensure the confidentiality of sensitive data processed, stored, or accessed across the network.
- Administer corporate endpoint protection solutions, including weekly log reviews.
- Collaborate with the IT Manager and Senior Network Engineer on infrastructure and technology needs.
Helpdesk Support Administration
- Provide third-tier support to Helpdesk Technicians and the Helpdesk Supervisor.
- Document and update IT support cases:
- Record activity in the IT Ticketing System.
- Update asset information within the system.
- Escalate issues to vendors or subcontractors and monitor progress.
- Report and discuss cases with the IT Manager as needed.
Act as a technical resource for staff across all departments.Configure and maintain the cloud-based IT Ticketing System.MINIMUM REQUIREMENTS/EXPERIENCE:
- Bachelor’s degree in Computer Science or related field or 8+ years’ experience in information technology field.
- Ability to communicate technical information to nontechnical personnel.
- Ability to install, configure and maintain personal computers, Virtual Systems, Networks and related hardware and software.
- Must have working knowledge of Network Protocols, MS Server Software, SSH/Telnet, PowerShell scripting, and Linux, among other software tools needed for daily use.
- Knowledge of computer and/or network security systems, applications, procedures, and techniques.
- Ability to identify and resolve computer system malfunctions and operations problems.
- Skill in organizing resources and establishing priorities.
- Excellent verbal and written communication skills.
- Ability to learn and support new systems and applications.
SAFETY AWARENESS:
- Ability to provide self with a safe work environment when working with various software and information technology equipment;
- Ability to understand safety parameters surrounding electrical and circuit boards when working with or around servers
PHYSICAL REQUIREMENTS:
- Must be able to hear and speak clearly with professional standard grammar.
- Must be able to walk, stand, sit, stoop, kneel, climb stairs, reach overhead, push, pull, lift and carry up to 50 lbs., must have dexterity of fingers (or mechanical substitutions).
- Normal vision range (with or without corrective eye ware);
- Ability to see color and to distinguish letters, numbers and symbols 100% of the time.
- Work Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
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