About This Opportunity
We are seeking an Outreach Engineer - Technical Customer Advocate. The TCA is responsible for delivery of utility-funded program offerings to industrial customers. They act as the single point of contact for coordinating our client’s program offerings and resources, represent the programs to commercial and industrial end users, and facilitate the development and implementation of energy saving projects. The TCA is a facilitator between the customer, contractor or vendor, Energy Efficiency Service Provider (EESP), and our client, with a focus on integrating the client’s programs and resources with the customer’s existing goals.
About Us
At Cascade Energy, we believe in better. We come to work every day with a drive for continuous improvement, and we dedicate ourselves to making industrial energy efficiency happen in smart, measurable, and sustained ways. We offer utilities and industrial facilities novel ways to meet their sustainability, emission reduction, and energy savings goals. We specialize in energy efficiency program design and implementation; carbon tracking and report; scope 1,2, and 3 consulting services, energy efficiency engineering; energy management software, and hands-on training and coaching. Our reputation for stellar, high-quality work has expanded our reach throughout North America to serve clients ranging in size from small up to Fortune 500 companies in their pursuit of wide-ranging decarbonization and energy savings objectives. Cascade has offices in Oregon, Washington, Utah, Colorado, Idaho, Illinois, California, and the Northeast region.
Why work at Cascade?
As a 100% Employee-Owned Company (ESOP), Cascadians foster and value a culture of equals, initiative, and ownership. Our teams reflect our core company values: Do the Right Thing; Put Others First; Seek Shared Success; Learn Constantly; and Be Industrious. Our customers are vitally important to us, and we pride ourselves on stellar customer service. Our team members are a dedicated and diverse group of ambassadors, representing Cascade Energy, striving to embody our values, ensure we are responsive, and consistently delighting our customers.
In alignment with our values and doing better, Cascade Energy celebrates and values diversity as vital for increased creativity and innovation and faster problem solving, and we are committed to providing an environment of mutual respect, free of discrimination and harassment. Learn more about DEIA at Cascade by visiting cascadeenergy.com/deia.
Cascade promotes a healthy work-life balance and appreciates employee contribution in all areas. We walk the talk about our commitment to learning constantly, with a focus on the ongoing development of every team member. Cascade is a strong supporter of flexible working arrangements, and offers role-dependent options for remote, hybrid, and in-office work.
What You Will Be Doing:
- Providing project oversight through the implementation, measurement, and verification periods to ensure on-time deliverables that meet the client's quality guidelines
- Managing multiple projects and initiatives in a fast-paced consulting environment, using strong analytical skills and moving quickly from the big picture to the details
- Identifying, promoting, and developing energy efficiency projects to fill the clients' pipelines to ensure the programs continue to meet or exceed their energy savings goals
- Developing and cultivating strong, long-term, professional relationships with key end users and other stakeholders
- Acting as the single point of contact to facilitate excellent communication between client end users, vendors, and other program staff for all projects in the service territory
- Performing site visits, high-level facility scoping, and scoping level analysis of relevant energy project opportunities in commercial and industrial facilities
- Participating in project tracking, including M&V planning, and baseline data analysis
This is a full-time, exempt position to be located in the Chicago, IL area to facilitate travel to local industrial and commercial customers on a regular basis. We would be open to qualified candidates in the broader northern Illinois region as well.
Qualifications
Applicants for this role are required to have:
- BA/BS degree in Engineering, Business Administration, Marketing, Communications or related field, or equivalent combination of education and related experience
- Project management experience, preferably in energy efficiency or related industry
- 4+ years of experience in energy efficiency, commercial and/or industrial environments, project management or program delivery
- Ability to complete scoping level calculations for energy saving projects (technical experience)
- Experience working with and in industrial facilities is highly preferred, along with a solid understanding of general industrial technologies
- Experience with project tracking, including M&V planning and baseline data analysis
A successful candidate should also demonstrate these preferred characteristics and/or skills:
- Forward thinking, marketing savvy perspective
- Ability to communicate effectively with people at all levels of an organization
For candidates whose experience may not align perfectly with all these preferred skills but can see themselves adding value in this role, we encourage you to still apply. Cascade is dedicated to building an inclusive and authentic workplace and places strong import on learning and development. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Compensation & Benefits
Our total rewards include competitive pay and excellent benefits. These include health, vision, FSA or HSA options with an employer contribution, life insurance, short- and long-term disability insurance, paid parental leave, 401k retirement plan with a guaranteed 3% contribution, Employee Stock Ownership Program (ESOP), annual cash performance bonus, paid vacation, sick time, and an inclusive, flexible paid holiday policy, wellbeing contribution of $500 for HSA, FSA, or LSA (Lifestyle Spending Account).
The salary range for this position in Chicago, IL encompasses Level I – Level II as we are open to either level for the right candidate. Level I range: $65,995 - $81,270 and Level II range: $81,270 - $101,640. However, final salary offered may vary depending on non-discriminatory factors such as job-related knowledge, skills and experiences.
Application Process
Please submit a current resume (PDF). We would also appreciate a letter of interest (PDF) describing why our team or the position resonates with you, and how your experience makes you a great choice for the role. If you submit a letter, please combine it with your resume in one PDF document.
- Please, no phone calls.
- Please, no outside recruiters or agencies.
- Cascade Energy is not able to provide sponsorship for work authorization in the U.S., which includes OPT.
AAP/EEO Statement
Cascade is an Equal Opportunity Employer; employment decisions are made without regard to race, color, religion and religious practices, sex (including pregnancy, gender expression, and sexual orientation), national origin, age, physical or mental disability, genetic information, or family, marital, or veteran status. To request a reasonable accommodation during the application and interviewing process, please contact the Cascade recruiter. Cascade Energy uses the federal E-Verify system to determine eligibility for work in the United States and conducts post-job offer, pre-employment drug screening.
Click here to join our Talent Community – it’s the best way to keep up with and learn more about Cascade Energy! In occasional mailings, we’ll brief you on our industrial decarbonization efforts and share more about our company culture and what makes Cascade a great place to join and to grow.
