Customer Service Supervisor

Wawa • Full-time • Store 8202 - Lewisburg, PA 17837 • 2w ago

As aCustomer Service Supervisor (CSS), youare a motivated leader who plays a key role in supporting store operations. You’llwork side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.

What You’ll Do:

Deliver outstanding customer service and resolve inquiries promptly.

Support and collaborate with leadership team to achieve store goals in sales, expenses,Associate retention and training.

Lead, motivate, and train Associates to drive sales and performance during shift.

Ensure consistent execution of customer service programs, policies, and store technology components.

Manage cash processes, inventory, vendor check-ins, and store safety.

Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.

Benefits:

We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally.  At Wawa, extensive benefits are available to Wawa Associates.  These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave, and access to additional benefit and wellness programs.

Eligibility for Wawa Benefits is defined under the terms of the plan(s)

Qualifications:

High School Diploma or GED equivalent

Must be 18+ years old with reliable transportation

Flexible availability to work various shifts, including weekends, and holidays, to meet business needs

Supervisory experience, ideally in retail or food service environments,is a plus

Strong customer service, relationship-building, and communication skills

Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.

The hourly range for this position is $21.00 - $23.60 and is commensurate with position, experience and location. Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [email protected].

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Related Jobs

Physical Therapist - PT

Symbria • Lewisburg, PA, US • 3d ago

Health Care

Overview Are you a Physical Therapist (PT) with a desire to impact the lives of the older adult population? If so, our Rehab Team at Evertrue Buffalo Valley in Lewisburg, PA is seeking its next employee-owner team member...

3d ago

Apply

Physical Therapy Assistant - PTA

Symbria • Lewisburg, PA, US • 4d ago

Health Care Medical Assistant

Overview Are you a Physical Therapist Assistant (PTA) with a desire to impact the lives of the older adult population? If so, our Rehab Team at E vertrue Buffalo Valley in Lewisburg, PA has a per diem (PRN) opportunity a...

4d ago

Apply

Survey Party Chief

Larson Design Group • Full-time • Selinsgrove, PA • $54k - $81k / year • 5d ago

About Us At Larson Design Group (LDG), we’re more than an award-winning Architecture, Engineering, and Consulting firm; we’re a team of passionate professionals united by a bold purpose: creatively shaping our world. Fro...

5d ago

Apply

Architectural Technician - Retail

Larson Design Group • Full-time • Williamsport, PA • $50k - $62k / year • 1w ago

Retail

1w ago

Apply

Architectural Technician - Retail

Larson Design Group • Full-time • Selinsgrove, PA • $50k - $62k / year • 1w ago

Retail

1w ago

Apply

Energy Engineering Technician

Larson Design Group • Full-time • Williamsport, PA • $50k - $61k / year • 2w ago

Engineering

2w ago

Apply

Civil Engineering Associate - Federal

Larson Design Group • Full-time • Williamsport, PA • $49k - $73k / year • 2w ago

Engineering

About Us Larson Design Group (LDG) is an award-winning, employee-owned Architecture, Engineering, and Consulting Firm. Guided by our core values, we’re expanding our team, opening new offices, and adding new offerings to...

2w ago

Apply

Speech Language Pathologist - SLP - 24-29 HRS WEEKLY

Symbria • Part-time • Lewisburg, PA, US • 3w ago

Health Care

Overview Are you a Speech Language Pathologist (SLP) with a desire to impact the lives of the older adult population? If so, our Rehab Team at Buffalo Valley in Lewisburg, PA is seeking its next employee-owner team membe...

3w ago

Apply

Survey Project Manager

RETTEW • Williamsport, PA, US • 3w ago

Construction Project Management

Description Introduction RETTEW is seeking a Survey Project Manager to lead surveying projects across Pennsylvania and surrounding regions. This role blends technical expertise, project leadership, and client coordinatio...

3w ago

Apply

Survey CAD Designer

RETTEW • Williamsport, PA, US • 3w ago

Designer

Description Introduction RETTEW is seeking a Survey CAD Designer to join our Survey Team in Williamsport or Mechanicsburg, PA. This role supports land surveying and mapping services across transportation, land developmen...

3w ago

Apply