Overview
You love working with your hands and have an affinity for beautiful, high-quality craftsmanship. As a professional craftsperson you take pride in providing exceptional furniture repair service to our customers knowing your work has a direct impact on how our customers feel about their purchase with us. You appreciate a hard day’s work where you’re surrounded by a team of peers who are as equally committed to quality and promoting a safe and respectful work environment, and where your leadership team gives you the freedom to do your best work. Explore our In-Home Furniture Repair Associate opportunity and discover a career designed to be different.
As an In-Home Furniture Repair Associate with Room & Board, you'll bring your craftsmanship and problem-solving skills directly into our customers' homes and businesses. You'll repair a wide range of American-made, handcrafted wood, metal, and upholstered furniture — restoring each piece to a level of quality where the original flaw is virtually undetectable.
You are a creative, resourceful, and confident decision-maker who thrives on solving unique challenges with care and precision. In addition to furniture repairs, you may perform minor wall and floor touch-ups to ensure the space is left in pristine condition. You take pride in maintaining a clean, respectful, and professional work area in every customer's home.
This is a hands-on, physical role that requires stamina, attention to safety, and a commitment to excellence. You'll be part of a collaborative 40+ person delivery and distribution team dedicated to delivering an exceptional customer experience that sets Room & Board apart. You'll safely drive and operate a service van, completing an average of 4-6 in-home repairs a day, with additional time for routing, communication, and follow-up with colleagues and leaders throughout the week.
Location: 1390 Storm Parkway, Torrance, CA 90501
Schedule: Tuesday-Saturday, from 6:00am - 2:30pm.
The qualities you'll bring as an In-Home Furniture Repair Associate:
- Skilled trade. You bring 5-7 years of experience mending, repairing, refinishing, and touching up solid wood and metal, as well as upholstery stitching/repair. You bring precision to your work and take pride in your craftsmanship.
- Independent and Collaborative Team player. You are comfortable with a high level of autonomy and accountability. But you also value being part of a team. You accept responsibility for your actions and follow through on your commitments to achieve great work done as a team.
- Effective Communicator and Work Safely. You bring a professional and direct communication style that makes you approachable with our customers and in the workplace. You appreciate receiving and giving feedback in a manner that makes working together better. You easily apply common sense and comprehension to read and interpret safety rules, work instructions, and procedure manuals. You drive safely and have a high level of respect while working in customers’ spaces.
- Create Extraordinary Customer Experiences. You enjoy building a genuine rapport with customers that ensures both trust and a productive work environment. You have the ability to discuss our design aesthetic, natural materials, and make furniture placement suggestions.
Additional requirements to be an In-Home Furniture Repair Associate:
- A genuine passion for serving customers, demonstrated through prior experience in a customer-facing delivery or customer service role, is highly valued and preferred.
- At least 21 years of age with a valid driver’s license.
- Able to lift/carry heavy items with the assistance of proper lifting equipment.
- Proficiency in spoken and written English is required to ensure effective communication with internal teams and customers.
- Able to pass pre-employment requirements, including a 5-panel drug screen (no THC)
- Ability to provide proof of identity and legal work authorization upon hire
- Ability to pass a bench test, demonstrating your repair skills.
What we offer our In-Home Furniture Repair Associates:
- Salary: $29.81 - $34.62/ hour ($62,000 - $72,000 / year)Potential for occasional overtime. The hourly rate is offered based on experience/qualifications.
- Benefits that focus on holistic well-being. The whole person matters, not just the one who shows up for work. That’s why we invest in holistic well-being that supports and encourages you to live a full life. Besides a competitive paycheck, we offer several awesome perks to help you thrive in every aspect of life. Picture this: three weeks of paid vacation, a generous 401(k) match, profit-sharing, and a whole bunch of cool extras. We're talking about benefits that cover you from head to toe – physically, emotionally, and financially.
- Meaningful work. We create a meaningful work experience by empowering everyone to contribute, taking pride in everything we do, and making the world sustainable, inclusive and beautiful.
- A culture of respect. We sustain a culture of respect by relying on our shared values, building supportive and kind teams, and ensuring all voices are heard and celebrated.
To view our benefits in detail and to learn more about our culture, please visit our career site at https://www.roomandboard.com/careers
Application Deadline: The position will remain open until filled; there is no specified deadline.
Room & Board is a modern furniture and home decor retailer committed to creating beautiful, well-made products while providing exceptional customer service. Our mission is to help people create homes they love through timeless designs, sustainable practices, and a focus on quality craftsmanship. To view our benefits in detail and to learn more about our culture, please visit our career site at https://www.roomandboard.com/careers.
Room & Board is an equal employment opportunity employer. Our policy is not to unlawfully discriminate against any applicant or staff member on the basis of age, race, color, sex, sexual orientation, gender identity or expression, religion, national origin, disability, or any other consideration made unlawful by applicable federal, state, or local laws. We also prohibit harassment of applicants and staff members based on any protected category, characteristic or status. It is also our policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.
As an applicant, you have rights under Federal Employment Laws, and your state may offer additional protections. To view applicable laws, visit our partner site.
Discover a career designed to be different.
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