Client Service Manager / Managing Engineer

Brown and Caldwell • Full-time • Houston, Texas, United States • 1m ago

Our Private Sector Business Unit is looking for a Client Service Manager (CSM) & Managing Engineer with site investigation/remediation (SI&R) experience and private sector client relationships in the Houston, Texas market.

When you join Brown and Caldwell, you will enjoy a unique and welcoming culture. You will find that we offer a non-hierarchical, collaborative, and supportive environment, allowing you to do your best work. You will be trusted to do the right thing by our client services managers and external clients and given the flexibility to manage your own schedule to achieve this. The work we do is interesting, challenging, and wide-ranging in nature, and so is our client base.

The position offers flexibility to work either from the Houston office or remotely. Occasional travel to project sites may be required, up to 20% of the time.

Detailed Description:
Primary responsibilities will include providing leadership to our SI&R project teams through mentoring, technical/regulatory/project delivery support and maintaining and developing new and existing client relationships. We are seeking a candidate with a proven track record of leading teams, executing and managing environmental services in the private sector and developing and maintaining client relationships. In this role you will work closely with client contacts and project teams around the company.

Additional Responsibilities:

Build and develop relationships and opportunities with new and existing clients
Provide leadership and mentoring in the Houston office to our mid and senior level staff to support technical understanding and career development in SI&R work
Work closely with technical staff and CSMs to provide technical expertise on the characterization and investigation of impacted environmental media (e.g., soil and groundwater), evaluating and developing remedy alternatives, regulatory compliance as it specifically relates to the Texas Risk Reduction Program, Texas Voluntary Clean-Up Program, and the Resource Conservation and Recovery Act projects
Stay abreast of local, state, and federal regulations and educate staff and clients on new opportunities and solutions
Support clients in negotiations with regulatory agencies
Ensure teams are providing quality services, and clarity of work products and projects while promoting and integrating companywide initiatives and values
Participate in improving company resources and tools to improve efficiency
Prepare and make presentations to clients and for use in professional meetings
Direct the work of others and coordinate with other disciplines
Position may include responsibilities such as supervising, delegating, mentoring, and overseeing the work of technical staff and engineers
Coach and mentor less experienced technical staff
Prioritize health and safety practices throughout all aspects of your work and the work of project teams

Desired Skills and Experience:

B.S. in engineering, environmental science, geology, or related discipline required; M.S. degree preferred
Minimum of 15 years of professional related experience required
Knowledgeable with local, state, and federal environmental rules and regulations including the Texas Risk Reduction Program, Texas Voluntary Clean-Up Program, and the Resource Conservation and Recovery Act
Experience supporting environmental and permitting projects conducted at petrochemical and refinery facilities
Experience in the consulting field preferred
Licensed in Texas as a Professional Geologist or Professional Engineer required
Strong verbal and written (technical writing) communication skills required
Highly responsive, capable of working in a diverse team environment and handling multiple tasks with competing priorities
Positive, can-do attitude, flexible and self-motivated, and have an attention to detail
Must have a proven record of working with clients and delivering projects successfully, profitably, and to the client’s satisfaction
Periodic travel and field work is anticipated
Maintain a Transportation Worker Identification Credential (TWIC) card or have the ability to obtain one within two months of employment
Maintain a valid driver’s license, and good driving record required

Salary Range: The anticipated starting pay range for this position is based on the employee’s primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future.

$160,000 - $219,000

Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits.

About Brown and Caldwell

Headquartered in Walnut Creek, California, Brown and Caldwell is a full-service environmental engineering and construction services firm with 50 offices and over 2,100 professionals across North America and the Pacific. For more than 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice—to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities. For more information, visit www.brownandcaldwell.com

This position is subject to a pre-employment background check and a pre-employment drug test.

Notice to Third Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Brown and Caldwell is proud to be an EEO/AAP Employer. Brown and Caldwell encourages protected veterans, individuals with disabilities, and applicants from all backgrounds to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act.

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