Operation Supervisor

Pegasus Clean • Full-time • San Francisco Bay Area, US • 1d ago

People Power Success

Pegasus thrives because of the dedication and talent of our team. We believe our employees are our most valuable assets. That is why we offer a performance-driven benefits that recognize individual effort and contribution to our teams.

When we strive for excellence, we uplift our community, unlock new possibilities for our teams, and forge a future where shared success is the standard. This approach empowers each of us to take ownership in our work and focus on delivering consistent results that strengthen our collective future.

General Responsibilities: We are looking for a hands-on leader with a “boots on the ground” mentality. Someone who is engaged with the day-to-day operations motivates the team through action, and understands the challenges staff face.

Essential Functions:

Oversee janitorial operations for designated customer sites.
Monitor daily work hours to remain within budgetary guidelines.
Establish and maintain open lines of communication with Employees.
Ensure proper usage of supplies and equipment through the training and development of employees.
Communicates staffing changes to Manager.
Working with HR and leadership on disciplinary action with employees and issuing corrective action.
Assist Manager with Conducting cleanroom and/or labs inspections to ensure employees are following procedures and client specific SOP.
Support in conducting audits to ensure accurate completion of all logs as per client specifications.
Performs routine building inspections through frequent walkthroughs.
Assist with interviewing and hiring, as needed.
Ensures the accuracy and proper submission of payroll timecards.
Submit timely employee change orders, as required.
Identify and resolve cleaning issues, make recommendations to management and staff
Promote continuous quality improvement to exceed customer expectations.
Order and deliver supplies.
Identify TAG opportunities.
Assist cleaning staff in completing duties when necessary.
Provide absence coverage on occasion.
Conduct safety training sessions with employees and support the manager in ensuring completion of Company “Beyond Compliance” training.
Enforces and promotes company culture through leading by example.
Manage inventory of cleaning equipment and notify Manager of repairs needed.
Maintain adherence to company guidelines regarding employee relations, disciplinary actions, and termination procedures.

Requirements:

2 + years of related experience required.
Must have previous experience supervising a team.
Bilingual in Spanish preferred
Must be able to effectively communicate in English, both written and verbal, as this is a client-facing role.
Strong customer service orientation and the ability to build long-term relationships with clients.
High integrity and a strong sense of urgency.
Proficiency in using cleaning equipment and teaching others its safe operation.
Strong problem-solving skills and the ability to respond to emergencies promptly.
Working experience with Microsoft Office Suite (Word, Excel, Outlook) and experience with administrative duties such as creating and submitting inspection reports and managing time and attendance.

Supervisory Responsibility: This position manages all employees of the department and is responsible for leadership, performance management and hiring of the employees within its department.

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing some duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:

Ability to walk for extended periods across multiple job sites
Ability to lift and carry up to 30 lbs.
Ability to bend, reach, stand, and walk for extended periods.
Repetitive use of hands, wrists, arms, and legs, including climbing stairs, use of ladders and keeling or squatting

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Type and Expected Hours of Work: This is a full-time position, working flexible schedule in the morning, evenings, and weekends.

Travel: Local travel is frequent, but further travel may be required on occasion.

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