Benefits Account Manager

Scott Insurance • Raleigh, NC • 3w ago

BENEFITS ACCOUNT MANAGER

With 160 years of experience, Scott Insurance is a leader in developing smart strategies and innovative programs customized to the needs of mid-market companies. We offer property & casualty, employee benefits, captive insurance and surety bonds solutions, as well as personal risk services. An employee-owned company, we are one of the largest independent agencies in the Southeast and have Captive Insurance operations in Grand Cayman and Vermont. For 30 years, we have earned the distinction of a Best Practices Agency and have consistently been ranked among the top 30 agencies in the country by Reagan & Associates, and were recently named to Business Insurance's national Best Places to Work list. Scott has nine offices across North Carolina, South Carolina, Tennessee and Virginia. Our employee owners enjoy a strong, team-centric culture, excellent benefits and retirement programs. As an employee-owned company, our associates are more than employees; they are owners. This ownership creates a unique company culture and provides significant opportunities for our employee owners. We are driven by an entrepreneurial spirit and guided by out-of-the box thinking to deliver world-class service to our clients, primarily mid-market companies.

We’re currently looking for a Benefits Account Manager to join our team in Raleigh, NC. If you enjoy working in a dynamic environment that rewards excellence and encourages entrepreneurial thinking, we would like to hear from you!

PRINCIPAL OBJECTIVES OF THE POSITION

As a Benefits Account Manager, you will service client accounts from beginning to end. This includes managing all Open Enrollment requirements, facilitating presentations, providing product and service information and acting as an employee benefits subject matter expert.

You will also work closely with our production teams and collaborate cross-functionally to drive business outcomes.

This will be a hybrid position (3 days in-office per week + 2 days from home).

Principal Duties & Responsibilities:

Spearhead the full-cycle renewal process for assigned clients, prepare proposals and conduct market research to support new and renewal business.
Provide superior customer service to group administrators – answering coverage questions and triaging claim issues.
Work closely with Scott’s accounting division to reconcile commission shortages/overages and communicate frequently with insurance carriers.
Document all renewal activities – including RFPs, proposals and emails - in Applied Epic and Zywave’s Brokerage Builder (agency management system).
Collaborate with production team members on client needs/requests.
Attend networking events/seminars to stay abreast of industry changes and participate in continuing education opportunities.
Perform other duties as assigned.

Position Qualifications & Requirements:

BA/BS degree (preferred) or equivalent combination of education and work experience.
2+ years of benefit administration experience.
Active Life & Health license or the ability to obtain a license within 90 days of employment.
A proven ability to handle sensitive information and maintain a high level of confidentiality.
Strong communication/presentation skills and the ability to build relationships with internal and external stakeholders.
Superior organization skills and experience effectively prioritizing multiple tasks/requests.
Proficient with Microsoft Suite – including Excel.
CEBS designation preferred (not required).
Experience with ZyWave suite/Brokerage Builder preferred (not required).

Related Jobs

Regional Benefits Operations Manager

Scott Insurance • Raleigh, NC • 2w ago

Human Resources (HR) Management

REGIONAL BENEFITS OPERATIONS MANAGER With 160 years of experience, Scott Insurance is a leader in developing smart strategies and innovative programs customized to the needs of mid-market co...

2w ago

Apply

Project Manager

Davey Tree • Raleigh, NC, US • 1w ago

Construction Project Management

Additional Locations: North and South Carolina Statewide Primary Locations: NC, Raleigh, 1101 Haynes St Suite 211, 27604 Requisition ID: 203151 Position Overview The Construction Project M...

1w ago

Apply

Engineering Intern - Summer 2025 (Civil or Environmental)

SCS Engineers • Internship • Raleigh, NC, US • 1w ago

Engineering

What we are looking for SCS Engineers is looking for a summer 2025 intern for our Raleigh, NC office. SCS's goal is to provide a student intern with valuable technical and engineering business experience through our d...

1w ago

Apply

Construction Materials Technician

S&ME • Full-time • Raleigh, NC, US • 2w ago

Construction

Construction Materials Technician Requisition Number: 2024-1050-10 Looking to advance your experience in construction materials testing while expanding your industry certifications? Join our Raleigh team a...

2w ago

Apply

Retail Sales Associate

Feeders Pet Supply • Raleigh, NC, US • 2w ago

Sales

Feeders Pet Supply is calling all enthusiastic animal lovers to apply to join our amazing team as a full-time or part-time Retail Sales Associate ! WHY YOU SHOULD JOIN OUR TEAM We are a pet care reta...

2w ago

Apply

Administrative Assistant/Estimator

ServiceMaster • Full-time • Raleigh, NC, US • $14 - $20 / hour • 3w ago

Administrative Executive Assistant

Position Overview Successful candidates will have experience in an office setting. Position assists the business owners, management team and team members with a variety of tasks including processing invoices, collecting...

3w ago

Apply

Safety Support Specialist | DRG Midwest | Utility Asset Management

Davey Tree • Raleigh, NC, US • 3w ago

Customer Service

Additional Locations: Regional Travel: NC, SC, GA, KY, VA Primary Locations: NC, Raleigh, 1101 Haynes St Suite 211, 27604 Requisition ID: 177669 Compensation Data 60-75k Annually, additional...

3w ago

Apply

Entry-Level Construction Materials Engineer

S&ME • Full-time • Raleigh, NC, US • 3w ago

Engineering

Entry-Level Construction Materials Engineer Requisition Number: 2024-1050-27 S&ME is looking for a motivated and passionate Entry-Level Construction Materials Engineer to join our Construction S...

3w ago

Apply

Commercial Account Manager

Scott Insurance • Raleigh, NC • 3w ago

Sales

COMMERCIAL ACCOUNT MANAGER With 160 years experience, Scott Insurance is a leader in developing smart strategies and innovative programs customized to the needs of mid-market companies. We offer proper...

3w ago

Apply

Traveling Field Technician | DRG Asset Management | UAM Field Services Inventory

Davey Tree • Morrisville, NC, US • 3w ago

Construction Installation & Maintenance Retail

Additional Locations: Roanoke Rapids and Surrounding Areas Primary Locations: NC, Morrisville, 10313 Chapel Hill Rd., 27560 Requisition ID: 194229 Divisional Overview Asset Management...

3w ago

Apply