Intake Specialist

KPH Healthcare Services • Full-time • Hoffman Estates, IL, US • 17m ago

Overview

Scope of Responsibilities: The Intake Specialist is an experienced individual who is able to assist and manage the referral intake process.

Job Summary: The Intake Coordinator is able to multitask utilizing excellent communication skills to ensure that the patient has adequate insurance or payor coverage for the infusion services that are being requested for AristaCare Health to provide. Then communicates the information obtained effectively to all members of the AristaCare Health team.

Responsibilities

Job Duties:

Communicates in a timely manner the referral source (clinical liaison, discharge planner, medical social worker, clinic nurse) the patients insurance benefits and coverage or non- coverage for services that have been requested for AristaCare Health to provide.
Effectively communicates with insurance companies and their representatives, agency staff, referral source, patients and family the treatment plan that is being proposed by the referral source for the patient to discharge home safely. Explains the options that may be available for a positive financial patient outcome.
Obtains ALL the appropriate authorizations necessary from the patient’s insurance provider, then effectively documents ALL the information into the AristaCare Health system. Once authorization has been obtained then the Intake coordinator notifies the AristaCare Health team that the referral is ready to be serviced.
Participates in the Patient “Referral Huddle Process”, collects the AristaCare Health team and reviews each pending referral and the status of the referral and what still needs to be obtained to ensure a viable and safe referral.
Maintains all levels of confidentiality and follows HIPPA Guidelines regarding patient information and all proprietary AristaCare Health information.
Obtains and maintains positive relationships with internal AristaCare Health staff and external AristaCare Health staff.
May assist the referral source when asked in making additional arrangements for any special medical supplies, appliances or nursing services that may be needed for the patient to transition safely into the home setting or the Ambulatory Infusion Suite.
Effectively communicates with Marketing, Account Executives, and Pharmacy Staff with possible promotional and educational programs relating to different insurance plans and any changes that possibly may occur within the Insurance Payor, Medicare, or Medicaid
Responsible for completing all mandatory and regulatory training programs
Perform other duties as assigned

Qualifications

Educational Requirements:

High School Diploma or Equivalent

Experience Preferred:

One year of intake experience and/or training; or equivalent combination of education and experience in the home health care field.
Basic knowledge of the Insurance approval/authorization process.

Special Conditions of Employment:

Drug test
Initial and continuous exclusion and sanction/disciplinary monitoring
Any and all additional eligibility requirements based on the specific position

Required Training:

HIPPA Privacy & Security Course
Fraud, Waste, and Abuse Course

Job Skills Required:

Exceptional attention to detail, strong customer service, interpersonal and communication skills
Must be able to effectively communicate internally and externally, via phone and through email
Strong PC skills required with a focus on Excel proficiency
Must be able to work independently

Behavioral Traits:

Intuitive/Open minded: Must be able to see opportunities, develop and implement creative solutions to complex problems
Achievement Drive/Commitment: Driven to achieve goals, objectives and results. Fosters a culture of continuous improvement
Positive/Supportive: Inspires and shows faith in others, builds a positive and supportive work environment
Flexibility: Ability to adapt to changing business needs. To balance multiple priorities and deliver under pressure

Attendance Requirements:

Must be available and on-time for scheduled work shifts

Compensation

$21.00-21.50 per hour.

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

Related Jobs

Office Coordinator

Prairie Capital Advisors • Full-time • Oakbrook Terrace, IL, US • 20h ago

Administrative Office Assistant

Prairie Capital Advisors is an employee-owned financial advisory firm that specializes in creating and executing ownership transition strategies for middle-market companies nationwide. Our core values—Integrity, Respect,...

20h ago

Apply

Administrator

KPH Healthcare Services • Full-time • Hoffman Estates, IL, US • 6d ago

Administrative

Overview Appointed by KPH to administer, direct and coordinate all the activities of the Home Health Agency Responsibilities Plans overall development and administration for the Agency as set forth in the Conditions of P...

6d ago

Apply

Receptionist

Novaspect Holdings • Schaumburg, IL, US • $21 - $24 / hour • 1m ago

Administrative Office Assistant

Description Novaspect, Inc., an Emerson Impact Partner, the global leader of automation systems and solutions, is currently offering an opportunity for a Receptionist to join our fast-paced, customer-oriented team. The s...

1m ago

Apply

Staff Accountant

Prairie Capital Advisors • Full-time • Oakbrook Terrace, IL, US • 20h ago

Finance & Accounting

20h ago

Apply

Payroll Specialist

Creative Financial Staffing • Full-time • Roselle, IL, USA • $10 - $100 / hour • 1d ago

Payroll Specialist Overview of the company: Our client is a rapidly growing and firmly established service business in the northern Chicago market They are looking for a Payroll Specialist to join their successful team,...

1d ago

Apply

Senior Accountant

Creative Financial Staffing • Full-time • Bannockburn, IL, USA • $10 - $100 / hour • 1d ago

Finance & Accounting

Senior Accountant Overview of the company: Our client is a privately held company in the print and packaging space They are a premier employer in the North Shore market The Owner is looking for a NetSuite expert to partn...

1d ago

Apply

Controller

Creative Financial Staffing • Full-time • Wheeling, IL, USA • $10 - $100 / hour • 1d ago

Finance & Accounting

Controller ABOUT THE COMPANY: Our client is a privately held upholstery and apparel firm and they are looking for an Controller to join their dynamic team! They are in a huge growth mode, and so excited to grow their acc...

1d ago

Apply

Human Resource Associate

Creative Financial Staffing • Full-time • Glenview, IL, USA • $10 - $100 / hour • 1d ago

HR Associate - WE NEED YOU! Overview of the company: Our client is a privately held company in the retail and creative space They are a fun employer in the northern suburbs of Chicago, and recognized especially over the...

1d ago

Apply

Cost Accountant

Creative Financial Staffing • Full-time • Glenview, IL, USA • $10 - $100 / hour • 1d ago

Finance & Accounting

Cost Accountant ABOUT THE COMPANY Our client is a leading provider of precision measuring systems. They are looking for a Cost Accountant to join their team. RESPONSIBILITIES OF THE SENIOR ACCOUNTANT The Cost Accountant...

1d ago

Apply

Accounts Payable Associate

Creative Financial Staffing • Full-time • Wheeling, IL, USA • $10 - $100 / hour • 1d ago

Finance & Accounting

AP Associate Overview of the company: Our client is a privately held company in the steel industry space They are a premier employer who was founded as a family business in the early 1940's The CFO is a CPA and he is loo...

1d ago

Apply