Inside Sales, Renewal Specialist

Novaspect Holdings • Des Moines, IA, US • $50k - $65k / year • 2d ago

Description

Novaspect, Inc., an Emerson Impact Partner, the global leader of automation systems and solutions, is currently offering an opportunity for a Systems Inside Sales with MRO and renewal focus to join our team. The Inside Sales team is responsible for hardware, software, subscription and simple project proposals for new and existing control system expansions and migrations. This person will also provide system design services and product selection to meet the scope requirements as defined in Requests for Quotation (RFQ) and support documents.

Inside Sales Renewal Specialist Key Responsibilities:

Provide technical guidance to the sales team and customers throughout the sales process. Understand customer requirements and recommend appropriate solutions
Develop a basic understanding of our products or services, including their technical specifications, features, and benefits
Create quotes, proposals, and/or technical documentation for customers. Ensure quote is accurate with customer request
Engage with customers via phone, email, and online meetings to address their technical inquiries, and offer pre-sales and post-sales product support. Build strong relationships with customers to foster long-term partnerships
Manage subscription renewals for control systems (DCS, PLC, software, lifecycle services), ensuring accurate contract data, entitlements, and on-time execution
Proactively support customers through the renewal cycle, validating installed base, usage, and service needs to reinforce a customer-success experience with or without an assigned CSM
Document and refine renewal workflows with the broader team as subscription offerings expand, capturing processes and gaps to support scalable, repeatable execution
Work closely with internal teams, including other business unit inside sales groups, outside sales, inventory planning, and customer support, to coordinate activities and ensure a seamless customer experience. Provide feedback to principal vendors based on customer requirements
Stay updated on product enhancements, Supplier updates, and new releases. Ensure that sales team members are equipped with the latest information.

Requirements

Inside Sales Renewal Specialist Qualifications:

Bachelor's degree preferred. Associate’s degree or high school diploma with equivalent work experience required
Previous experience in industrial automation, controls, or MRO environments (DCS, PLCs, OEM parts, service agreements) developing industrial quotations and job estimates preferred
Excellent presentation, verbal, and written skills and experience
Experience with CRM software (e.g., Salesforce) and other sales productivity tools is a plus
Strong self-motivated organization, planning, and implementation skills
Capacity to actively participate in a dynamic, technical, and customer-oriented team culture
Ability to follow, document, and improve processes in a changing environment
Quickly embraces, learns, and applies new technology and/or procedures
Interest in recurring revenue models, renewals, or customer success career paths Preferred

Inside Sales Renewal Specialist Physical Requirements:

Ability to work extended hours on a computer

Inside Sales Renewal Specialist Location:

Mandan, ND, Marshalltown/Des Moines IA, Chanhassen MN, Schaumburg IL

Inside Sales Renewal Specialist Pay:

Salary Range: $50,000 - $65,000
Bonus potential: 5%

The final offer will be based on several factors, including, but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in the position.

Inside Sales Renewal Specialist Benefits:

Recognized with a Top Employee Benefit Plan Award, below you will find our outstanding total rewards package when you join our team including:

Generous paid time off; starting at 15 vacation days, 10 holidays, and 10 days of Paid Sick & Safety Time (PSST)
401K with 6% company match
Employee Stock Ownership Plan (ESOP)
Excellent health & wellness benefits
Student debt & tuition reimbursement
Referral bonus
Novaspect is a 2025 Great Place to Work® Certified company

Who We Are:

Novaspect, Inc., is an employee-owned company that engineers, sells, and services industrial process controls. Our Core Purpose is to improve our customer’s performance through the innovative application of technology. We are passionate about creating effective processes and building customer relationships. We position ourselves to attract the best talent, and ensure we are delivering local services with proven technologies.

Related Jobs

Sales Manager

Basepoint Building Automations • Des Moines, IA, US • 1m ago

Sales

At Basepoint Building Automations, we’re driven by innovation, collaboration, and the belief that technology should make buildings — and the people in them — perform at their best. We are Problem-solvers. Innovators. Bui...

1m ago

Apply

Project Manager - Structured Cabling

Baker Group • Full-time • Ankeny, IA • 12h ago

Construction Project Management

PURPOSE Create and develop relationships supportive of the Baker Group mission statement with employees, internal and external customers. Under limited supervision, manages and administers the construction and delivery o...

12h ago

Apply

Electrical Engineer

Baker Group • Full-time • Ankeny, IA • 12h ago

Engineering

PURPOSE The Electrical Engineer plays a vital role in bringing complex building systems to life—transforming ideas into high-performing, constructible electrical solutions that power critical environments. Working within...

12h ago

Apply

Public Relations Specialist

MOSAIC • Full-time • Urbandale, IA, US • 1d ago

Marketing

Join the Movement: We Need a Storyteller! Are you a bridge-builder, a myth-buster, and a community-connector rolled into one? At Mosaic , we don’t just offer "real life and real possibilities" —we create them. We are loo...

1d ago

Apply

Case Manager

MOSAIC • Internship • Urbandale, IA, US • 1d ago

Join the Fun as Our Habilitative Specialist/Case Manager! Ready to be a real-life superhero? Mosaic is looking for a Habilitative Specialist/Case Manager to jump in and coordinate our awesome services! Think of yours...

1d ago

Apply

Public Relations Specialist

MOSAIC • Full-time • Des Moines, IA, US • 1d ago

Marketing

1d ago

Apply

Habilitative Specialist / Case Manager

MOSAIC • Internship • Des Moines, IA, US • 1d ago

1d ago

Apply

Senior Accountant

Cemen Tech • Indianola, IA • $70k - $85k / year • 2d ago

Finance & Accounting

PURPOSE OF POSITION The Senior Accountant role combines financial reporting with general ledger ownership across multiple operating entities. Help deploy technology to automate daily processes and focus your energy provi...

2d ago

Apply

Customer Support Coordinator

Cemen Tech • Full-time • Indianola, IA • 3d ago

PURPOSE OF POSITION Drive customer success and satisfaction through comprehensive training, proactive support, and effective problem resolution for our Software Offerings. Serve as the primary advocate for customer needs...

3d ago

Apply

Workers' Compensation Claim Adjuster - IA/NE claims

CCMSI • West Des Moines, IA, US • 3d ago

Finance & Accounting Insurance

Overview Workers' Compensation Claim Adjuster - IA/NE claims Location: Des Moines, IA Schedule: Hybrid, after initial training Work Hours: Monday-Friday, 8:00 AM to 4:30 PM Salary Range: $50,000 - $65,000 Please Note:...

3d ago

Apply