LIVING INSPIRED - GENERAL MANAGER

Big Sandy Superstore • Full-time • Dublin, OH, US • 2h ago

Benefits:

401(k)
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Vision insurance
Wellness resources

General Manager – Living Inspired

Furniture & Bedding Division

Location: Dublin, OH
Employment Type: Full-Time, On-Site

Reports To: Director, Living Inspired Division

About Living Inspired
Living Inspired is Big Sandy Superstore’s experience-led furniture and bedding division.

Our mission is simple: make lives better by delivering thoughtful guidance, elevated service, and trusted relationships.

For us, luxury is not defined by brand names or price points. Luxury is defined by confidence, continuity, expertise, and how people feel throughout the entire experience—especially when things are complex or imperfect.

Living Inspired is launching as a pilot with intent to scale. This role plays a critical part in shaping how that experience comes to life in the market.

Role Overview
The General Manager of Living Inspired is responsible for bringing the division’s vision to life day-to-day—through relationships, judgment, and execution—while the business is still being built.

This is a hands-on, builder-style leadership role inside an established organization. Early on, the General Manager will personally carry key relationships, deliver the Living Inspired experience, and help shape the structure and team as the division grows.

This role operates with delegated authority under a clearly defined vision and values set by the Director of the Living Inspired Division. The General Manager’s responsibility is not to redefine the vision, but to steward it with integrity and make it real.

How This Role Create Impact

Living Inspired grows through three primary entry points:

Designers
Builders & Remodelers
End-User Clients

The General Manager initially works across all three, ensuring the experience feels intentional, trustworthy, and human, even while systems and processes are still evolving.

As the business matures, this role helps identify when and how additional positions should be added—without sacrificing experience or relationships.

Key Responsibilities

Serve as the day-to-day leader of the Living Inspired furniture and bedding business
Build and maintain trusted relationships with designers, trade partners, and end users
Deliver an experience that creates confidence, not pressure
Take immediate ownership of outcomes, including service recovery
Translate vision into practical, real-world execution
Learn quickly and adapt based on customer and partner feedback
Help shape future roles, processes, and structure
Model accountability, professionalism, and relationship-first leadership
Partner closely with the Director of Living Inspired to ensure alignment

What We're Looking for
Required Qualities (Non-Negotiable)
We are looking for someone who naturally demonstrates:

A trust-building presence that puts people at ease
Personal accountability—owning issues promptly and directly
Strong judgment rooted in doing right by the customer
Learning agility and curiosity
Comfort operating without a finished playbook
Emotional maturity and steadiness under pressure
A relationship-first, long-term mindset

These qualities matter more than industry tenure or brand familiarity.

Experience & Skills (Developable)

Experience in furniture, bedding, design, or another high-service environment is helpful
Ability to work independently and manage multiple priorities
Business and financial awareness appropriate for a growing division
Comfort building structure and clarity over time
Leadership experience in a growth or build phase is a plus

What This Role Is — and Is Not

This role is:

Experience-led, not brand-led
Relationship-driven, not transactional
Hands-on and people-facing
Focused on confidence, trust, and long-term value

This role is NOT:

About selling labels or price points
A finished-state general manager role
A back-office or operations-only position
A platform for redefining the vision independently

Why Join Living Inspired?

Opportunity to help build a new division from the ground up
Clear mission and values, with strong leadership alignment
Meaningful impact on customers and partners
Ownership-minded culture aligned with Big Sandy’s ESOP structure
Long-term growth potential as the division scales

Compensation & Benefits

Competitive base salary with performance-based incentives (bonus or commission structure).
Employee Stock Ownership Plan (ESOP).
Business expenses covered, including territory travel and approved business activities.
Additional benefits may include health insurance, paid time off, and training opportunities

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