ELIGIBILITY SPECIALIST

Wilson-McShane • Kansas City, MO, US • 2d ago

Description

Wilson-McShane Corporation, a third-party administrator for Taft Hartley funds, is seeking a full-time Eligibility Specialist in our Kansas City, MO office.

The schedule is Monday-Friday, 8:00 AM to 5:00 PM with a compensation of $28.80 per hour.

Essential duties and responsibilities include the following:

Daily verbal and written communication with participants and employers.
Reviewing participant self-payments for daily depositing and posting.
Review and process various participant forms and supporting documents.
Reconciling varying types of reports.
Interpret and follow the rules outlined in Plan Documents and COBRA language.
Frequently draft correspondence to employers, participants and other fund professionals.
Peer review co-workers work product.
Communicate with other Fund Professionals.
Other duties and projects as assigned

The Eligibility Specialist position is a non-exempt position and includes benefits such as the following:

Low Deductible Health, Prescription Drug and Dental Benefits
Voluntary Vision, Accident, Critical Illness and Pet Insurance
Flexible Spending Account (FSA)
Employer Contribution to 401(k)-No Match Required
401(k) and Roth 401(k)
Paid Holidays and Paid time off
Dependent Care Reimbursement Account
Life Insurance and AD&D
Employee Assistance Program, including access to confidential counseling (virtual and in-person)

To perform the job successfully, an individual should demonstrate the following competencies:

Professionalism- Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibilities for own actions; Follows through on commitments; Team Player.
Customer Service- Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance.
Quality- Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality; Takes pride in one’s own work; Organized.
Quantity- Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Dependability- Follows instructions, responds to management direction; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Attendance/Punctuality- Is consistently at work and on time; Ensures work responsibilities are covered when absent.
Adaptability- Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events; Ability to prioritize duties.
Communication- Speaks clearly; Listens and gets clarification; Responds well to questions; writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information.

To perform the job successfully, an individual should have the following qualifications:

Proficient in Microsoft Word and Excel.
Enjoy working with the public via phone and in person.
Ability to read and interpret Plan Documents and SPDs.
Previous Accounts Receivable experience is preferred.
Experience with Taft-Hartley Funds preferred.

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