Lead Technician

ServiceMaster • Full-time • Marietta, GA, US • $17 - $23 / hour • 3m ago

Benefits:

Paid time off
Vision insurance
Dental insurance
Training & development
401(k)
Competitive salary
Health insurance

🛠️ Lead Technician / Crew Chief – Restoration Services

We’re looking for an experienced, hands-on Lead Technician / Crew Chief to take charge of field operations during restoration projects involving water, fire, mold, and smoke damage. You’ll lead crews, manage job quality, and serve as the point of contact for customers and adjusters—making a real difference for people when disaster strikes.

🔑 What You’ll Do:

Lead water, fire, and mold mitigation jobs (demolition, drying, cleaning, equipment setup)
Supervise and train technicians onsite; ensure work is done safely and correctly
Document everything: job notes, photos, moisture readings, and drying logs using mobile software
Explain the job process to homeowners and property managers in a clear, professional way
Communicate with adjusters and internal team to resolve issues and keep jobs on track
Complete job sketches and scopes; experience with Xactimate is a plus
Review and ensure proper documentation for insurance compliance
Perform quality checks, get customer sign-offs, and collect payments when needed
Enforce safety rules and company policies at each job site

🧩 What We’re Looking For:

High school diploma or GED
Valid driver’s license with a clean record
Prior experience in restoration or construction (mitigation strongly preferred)
Strong leadership, communication, and customer service skills
Comfortable managing small crews and mentoring newer techs
Experience with job tracking software (e.g., Moisture Mapper, MICA, DASH, etc.)
IICRC certifications a big plus: WRT, ASD, FSRT, OCT
Familiarity with Xactimate is a bonus

💪 Physical Requirements:

Lift and carry up to 70 lbs regularly
Stand, bend, crawl, and squat for extended periods
Work in hot, cold, wet, or dusty environments
Wear tight-fitting respirators and safety gear when required

🎯 Why You’ll Thrive Here:

Be a leader on projects that make a difference
Growth opportunities as you build technical and leadership skills
Strong team support and training available
Competitive pay with performance-based opportunities

📩 Apply today and take the lead in helping families and businesses recover after disaster.

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