PURPOSE
The HR Learning & Development (L&D) Business Partner is a strategic, hands-on learning professional who partners with business leaders to identify capability needs, develop learning strategies, and design and deliver effective development solutions. The role combines strong business partnership and consulting skills with expertise in instructional design, digital learning development, and Learning Management System (LMS) administration and content deployment. Working closely with leaders, subject matter experts, Human Resources, employees, and external partners, this role translates business priorities into practical learning solutions that improve employee performance, strengthen leadership capability, support career development, and advance organizational goals.
The successful candidate is equally comfortable consulting with senior leaders, designing curricula, and independently developing engaging digital training within an LMS, with strong knowledge of adult learning principles, instructional design methodology, learning technologies, and learning effectiveness measurement.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Serve as a trusted L&D advisor to business leaders, identifying performance, capability, and future skill needs and recommending appropriate learning and performance solutions.
- Translate business priorities into learning strategies, curricula, and development initiatives across leadership, onboarding, technical, and professional development.
- Partner with HR and business leaders to align learning with talent management, succession planning, performance management, and organizational development priorities.
- Manage learning initiatives from needs assessment and design through implementation, evaluation, and continuous improvement.
- Design and develop engaging, accessible instructor-led, virtual, blended, and digital learning using adult learning principles and instructional design methodologies.
- Partner with subject matter experts to translate complex content into practical learning experiences, including courses, assessments, job aids, videos, simulations, and other resources.
- Apply effective visual design, storytelling, scenarios, interactions, and assessments while ensuring quality, branding, accessibility, usability, and consistency.
- Maintain and update learning content to ensure accuracy, relevance, and alignment with business requirements.
- Develop, publish, test, and maintain LMS courses, curricula, learning paths, assignments, certifications, audiences, and digital content, including SCORM-supported formats.
- Manage course versioning, enrollments, completion requirements, learner access, and content organization and documentation.
- Troubleshoot LMS and learner experience issues in partnership with system and technology teams.
- Produce and interpret LMS reporting and identify opportunities to improve learning effectiveness and the learner experience.
- Facilitate engaging instructor-led and virtual learning for employees and leaders, adapting delivery to varied audiences, if applicable.
- Support leadership, onboarding, professional, technical, and functional development programs.
- Coach subject matter experts and leaders to effectively facilitate training and use participant feedback to improve programs.
- Establish and monitor measures of learning effectiveness, including participation, feedback, assessments, completion, and business outcomes.
- Analyze learning data to provide insights, improve programs, and recommend future learning investments.
- Stay current on learning technologies, digital learning, instructional design, AI applications, and L&D trends.
MINIMUM EDUCATION & EXPERIENCE REQUIRED TO PERFORM ESSENTIAL FUNCTIONS
- Bachelor’s degree from an accredited four-year college or university in Learning & Development, Instructional Design, Education, Human Resources, Organizational Development, Business, Communications, or a related field.
- Minimum eight years of progressively responsible experience in L&D, talent development, instructional design, organizational development, corporate training, or a related discipline.
- Experience as an L&D business partner or internal learning consultant supporting leaders and business teams.
- Significant experience designing and developing digital/e-learning courses and hands-on experience publishing and managing content within an LMS.
- Strong knowledge of adult learning theory, instructional design, performance consulting, and learning evaluation.
- Experience managing complex, multi-stakeholder learning projects with competing priorities.
- Experience facilitating instructor-led and virtual learning programs.
PREFERRED EDUCATION & EXPERIENCE REQUIRED TO PERFORM ESSENTIAL FUNCTIONS
- Master’s degree in L&D, Instructional Design, Organizational Development, HR, Business, Education, or a related field.
- Experience with e-learning authoring tools (e.g., Articulate 360, Storyline, Rise, Adobe Captivate), enterprise LMSs, and learning experience platforms.
- Experience developing leadership, professional development, technical, operational, onboarding, or compliance training.
- Professional certification in talent development, instructional design, HR, project management, coaching, or change management.
KEY COMPETENCIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS
Business Partnership | Learning Strategy | Performance Consulting | Instructional Design | Digital Learning Development | LMS Administration | Facilitation | Project Management | Stakeholder Management | Leadership Development | Learning Measurement | Continuous Improvement
MENTAL AND PHYSICAL COMPETENCIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS
- Strong business acumen and ability to understand organizational strategy, operations, and performance needs.
- Excellent consulting, relationship-building, and stakeholder management skills.
- Advanced instructional design and digital learning development capabilities.
- Strong written communication and content development skills, with the ability to simplify complex information.
- Strong facilitation, presentation, and interpersonal skills.
- Proficiency with LMSs, e-learning authoring tools, virtual learning platforms, and standard business applications.
- Ability to manage multiple projects while maintaining quality, deadlines, and attention to detail.
- Strong analytical and problem-solving skills, including using data to evaluate learning effectiveness.
- Ability to work independently and collaborate effectively across functions and organizational levels.
- Strong judgment to challenge assumptions, identify root causes, and recommend practical solutions.
- Continuous-improvement mindset and interest in emerging learning technologies and innovative workforce development approaches.
ENVIRONMENTAL ADAPTABILITY
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift 10 pounds occasionally
- May have occasional visits to a job site which would require periods of standing, walking and/or climbing stairs
EQUIPMENT/TOOLS
- Laptop PC, instructional design applications and programs
BakerGroupis an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Baker Group will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective employees and incumbents to discuss potential accommodations with the Employer.
