Counter/Inside Sales Associate - Plumbing & HVAC

Dakota Supply Group • Full-time • Livonia, MI, US • 4w ago

DSG is seeking a Plumbing & HVAC Counter/Inside Sales Associate in our Livonia, MI location. In this full time, hourly position, work is typically performed between the hours of 7:30am and 4:30pm, Monday through Friday, but may vary on occasion according to business needs. As a Counter/Inside Sales Associate, you will assist in growing our overall plumbing and HVAC sales in the Livonia, MI area via responsibilities at both the City Desk and Inside Sales department.

At DSG, we are dedicated to building futures one job at a time. Starting with yours. As an ESOP, we are a community of peers, first and foremost. And we focus on cultivating an environment of respect, teamwork and growth. Where your career path is rich with possibilities. Where every success is shared. And where every challenge is overcome together. For more than a century, we’ve delivered more than supplies, we’ve offered true partnership and valuable solutions. By continuing to empower the future of our vendors and customers, we will empower a future of ongoing success for all of us.

A Typical Day in the Life of a Plumbing & HVAC Counter/Inside Sales Associate at DSG:

Serve as a primary facilitator for customer orders
Assist customers in a professional manner with product inquiries
Write (and occasionally assist to fill) orders accurately and in a timely manner
Generate customer quotations and follow up on quotes requested
Provide trouble-shooting and technical support
Work with other sales team members to resolve customer service issues in a timely manner
Restock the counter area according to product brand and location
Monitor product inventory and cull damaged product
Maintain a clean and appealing counter display area
Identify and encourage the sale of additional products as applicable
Perform other duties as assigned

A Successful a Plumbing & HVAC Counter/Inside Sales Associate Typically Has:

A high school diploma or equivalent.
Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of plumbing products.
Excellent relationship building skills.
Outstanding interpersonal, customer service and communication skills across a variety of settings (in-person, phone, and email).
Strong attention to detail, paired with the ability to multi-task.
A knack for active listening to determine customer needs.
Superior problem solving, project management, and analytical skills.
A high proficiency with computers – experience in Eclipse or other ERP systems preferred.
The ability to plan, prioritize and organize work effectively.
The physical ability to frequently lift & load items weighing 30-70 pounds.

At DSG, We Offer Benefits Built for You:

We are proudly 100% employee owned, which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP).
We are highly committed to your training and development, offering personal and professional development opportunities and unlimited growth potential.
We offer competitive compensation packages based on your experience and potential.
You will receive generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances.
Our comprehensive benefits package, including medical, dental, and vision, also offers a multitude of other perks such as life insurance, short- and long-term disability, paid parental leave, Dependent Care Flexible Spending Account (FSA), and Health Savings Account (HSA) with employer contribution, among many others.
You will have the opportunity to prepare for your future through multiple retirement savings opportunities, including a 401(k) with employer match and ESOP.
You will receive a discount on all DSG-supplied products.
We believe in giving back to our communities and hope that you will too, which is why we offer paid volunteer hours in addition to PTO.

Related Jobs

Plant Healthcare Technician | Canton, MI

Davey Tree • Canton Township, MI, US • 1w ago

Agriculture & Forestry

Additional Locations: . Primary Locations: MI, Canton Township, 8250 Ronda Dr., 48187 Requisition ID: 199461 Position Overview Performs fertilization and pest management on trees, shrubs a...

1w ago

Apply

General Laborer

ServiceMaster • Full-time • Dearborn Heights, MI, US • $24k - $30k / year • 2w ago

Installation & Maintenance

Laborer to assist with water and fire damages. Work with Lead technician. Great chance for advancement for right person. Compensation: $24,000-$30,000 plus overtime pay

2w ago

Apply

CNC Operator

Amsted Automotive • Full-time • Belleville, Michigan, United States • 2w ago

Manufacturing

ABOUT THE ROLE Amsted Automotive Group, SMW Next Tool, is looking for machinists to make small orders of unique items even though they may make substantial amounts of an individual part. They put their knowledge of...

2w ago

Apply

Climbing Arborist Crew Lead | Canton, MI

Davey Tree • Canton Township, MI, US • 1m ago

Agriculture & Forestry

Additional Locations: . Primary Locations: MI, Canton Township, 8250 Ronda Dr., 48187 Requisition ID: 199460 Position Overview Directs crew members and equipment and plans and executes ass...

1m ago

Apply

Trimmer Trainee | Wixom, MI

Davey Tree • Wixom, MI, US • 1m ago

Agriculture & Forestry

Additional Locations: . Primary Locations: MI, Wixom, 29206 Lyon Oaks Drive, 48393 Requisition ID: 200475 Position Overview Trim and remove trees, remove unwanted, diseased or dying limbs...

1m ago

Apply

Experienced Landscaper | Wixom, MI

Davey Tree • Wixom, MI, US • 2m ago

Installation & Maintenance

Additional Locations: . Primary Locations: MI, Wixom, 29206 Lyon Oaks Drive, 48393 Requisition ID: 199455 Position Overview Plans and executes landscaping operations and maintains grounds...

2m ago

Apply

Experienced Plant Healthcare Tech | Wixom, MI

Davey Tree • Wixom, MI, US • 2m ago

Agriculture & Forestry

Additional Locations: . Primary Locations: MI, Wixom, 29206 Lyon Oaks Drive, 48393 Requisition ID: 199456 Position Overview Performs fertilization and pest management on trees, shrubs and...

2m ago

Apply

Experienced Climbing Arborist | Wixom, MI

Davey Tree • Wixom, MI, US • 2m ago

Agriculture & Forestry

Additional Locations: . Primary Locations: MI, Wixom, 29206 Lyon Oaks Drive, 48393 Requisition ID: 199454 Position Overview Trim and remove trees, remove unwanted, diseased or dying limbs...

2m ago

Apply

Golf Course Technician | Southwinds Golf Club | Southgate, MI

Davey Tree • Southgate, MI, US • 2m ago

Additional Locations: NA Primary Locations: MI, Southgate, Southwinds Golf Club, 14600 Reaume Parkway, 48195 Requisition ID: 199943 Position Overview The CLS Golf Course Technician is...

2m ago

Apply

Lineman - Telecommunications | UAM Construction Services

Davey Tree • Plymouth, MI, US • 2m ago

Construction Agriculture & Forestry Installation & Maintenance Marketing

Additional Locations: Michigan statewide Primary Locations: MI, Plymouth, 40600 Ann Arbor Road East, Suite 201, 48170-4675 Requisition ID: 192080 Position Overview DRG is looking for a Tel...

2m ago

Apply