Administrative Assistant

ServiceMaster • Full-time • North Richland Hills, TX, US • $16 - $19 / hour • 1d ago

Benefits:

Paid Holidays after 90 days
Health insurance
Opportunity for advancement
Paid time off
Training & development

At ServiceMaster TEAM, we restore homes, businesses, and peace of mind after water, fire, and smoke losses. Backed by a nationally recognized brand and industry-leading standards, we deliver compliant, high-quality restoration services when customers need us most. We are seeking a general administrative assistant to assist in our office alongside our existing office personnel.

Position Overview:
The Administrative Assistant will assist the business owners, management teams, and other team members with a variety of tasks including but not limited to answering phones and directing calls, filing various paperwork, following up on payments, and other various customer service follow-up. Candidate must be comfortable utilizing different types of software. Strong written and verbal communication skills are a must.

Job Responsibilities

Provide general receptionist and administrative support within the office
Answer incoming phone calls and assist customers, vendors, and visitors.
Accept new job leads and input information into systems
Call and capture relevant customer and job information
Assist with maintaining accurate job records and documentation.
Operate a personal computer and appropriate software packages or its equivalent
Maintain professional and efficient communication with customers, technicians, project managers, and other office personnel
May follow up with customer on work performed
May call customers to collect payments
Assist other departments within the company, as needed
Understand ServiceMaster operating systems and the services we offer

Job Requirements

High school diploma/GED required
Strong organizational and time-management skills
Ability to manage multiple tasks and priorities simultaneously
Professional and friendly phone and customer service skills
Experience and skill with Microsoft© Office application (Word, Outlook, PowerPoint, and Excel) preferred
Comfortable using multiple types of software
Personal time management and organizational skills
Strong verbal and written communication skills
Adaptable to operate within a fast-paced work environment where schedules and priorities can change quickly
Dependable, punctual, and able to follow-through on assigned responsibilities within a timely manner
Ability to manage highly confidential information
Rotated on-call administrative duties after hours are required.

Physical Demands and Working Conditions

This is an in-office position involving extended periods of sitting and working at a computer and telephone.

Candidate must be prepared to:.

Sitting for long periods of time while using office equipment such as computers, phones etc.
Perform repetitive hand and wrist movements associated with typing and computer work
Read and interpret information displayed on computer screens and in written documentation
Communicate clearly and exchange information quickly and accurately
Work in a professional office environment with changing levels of noise and activity
Occasionally lift or move office materials or other items weighing up to 20 pounds
Maintain concentration and attention to detail in a busy office environment.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

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