Overview
At CCMSI, we look for the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we are united by a common purpose of delivering exceptional service to our clients. As an Employee-Owned Company, we focus on developing our staff through structured career development programs, rewarding and recognizing individual and team efforts. Certified as a Great Place To Work, our employee satisfaction and retention ranks in the 95th percentile.
Reasons you should consider a career with CCMSI:
- Culture: Our Core Values are embedded into our culture of how we treat our employees as a valued partner-with integrity, passion and enthusiasm.
- Career development: CCMSI offers robust internships and internal training programs for advancement within our organization.
- Benefits: Not only do our benefits include 4 weeks paid time off in your first year, plus 10 paid holidays, but they also include Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long Term Disability, 401K, and ESOP.
- Work Environment: We believe in providing an environment where employees enjoy coming to work every day, are provided the resources needed to perform their job and claims staff are assigned manageable caseloads.
Liability Claim Associate – (Scottsdale, AZ)
We are seeking top talent to join our growing team in Scottsdale. This hybrid role, after an initial training period, offers a great opportunity to build a career in liability claims. Working Monday through Friday, 8 am to 4:30 pm, you will provide essential administrative support to our claims staff.
You’ll handle tasks such as setting up appraisals and car rentals, summarizing important correspondence, and managing documents like police reports and bills. Strong MS Office skills are required, and previous office or administrative experience is helpful—especially in an insurance setting.
Ideal candidates are self-starters with excellent communication, organization, and teamwork skills. This role is perfect for those eager to grow in a fast-paced, dynamic environment. Join us and take the first step toward a fulfilling career in claims!
Responsibilities
Provide support to claim staff on client specific team.
Receive, identify and upload documents to claim files.
Handle incoming calls and return calls as directed.
Liability and Workers’ Compensation accident report gatekeeper as needed.
Assign liability claims based on claim type and adjuster availability.
Monitor manager approved vacation schedule and update assignment spreadsheet accordingly.
Enter accident reports as needed.
Complete ISO indexing on BI claims.
Compliance with service commitments as established by the team.
Assist claims handling team with projects as needed.
Perform other duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Excellent oral and written communication skills.
- Individual must be a self-starter with strong organizational abilities.
- Ability to coordinate and prioritize required.
- Ability to operate general office equipment and perform clerical duties.
- Flexibility, initiative, and the ability to work with a minimum of direct supervision a must.
- Discretion and confidentiality required.
- Ability to work as a team member in a rapidly changing environment.
- Reliable, predictable attendance within client service hours for the performance of this position.
- Responsive to internal and external client needs.
- Ability to clearly communicate verbally and/or in writing both internally and externally.
Education and/or Experience
Associates degree or two year’s related business experience required.
Knowledge of medical terminology preferred.
Computer Skills
Proficient with Microsoft Office programs.
Certificates, Licenses, Registrations
Adjusters license may be required based upon jurisdiction.
CORE VALUES & PRINCIPLES
Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.
CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefit package including Medical, Dental, Prescription Drug, Vision, Flexible Spending, Life, ESOP and 401K.
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