Quality Assurance Manager

MOSAIC • Full-time • Connecticut, United States, US • 2w ago

Base Salary: 69,139.20 Plus More For Experience!

If making a positive impact in the lives of others is a constant on your to-do list — you’ll LOVE working with a team that puts people first.

We’re looking for a Quality Manager to join our team!

As a Quality Manager, you’ll coordinate services to help the people we serve keep, learn, and improve important daily living skills. Your responsibilities will include overseeing all aspects of quality management for Connecticut.

What you’ll do in this role:

Oversee all aspects of quality management for Connecticut.
Auditing systems, processes, and products to ensure compliance with new and existing national and agency quality standards, regulations, and accreditation standards.
Implementing quality management actions and contributing to the development of agency policies and procedures, strategic plan, and other improvement initiatives.
Provides quality support to projects from the planning phase to project completion.
Responsible for the hiring, training, supervision and coaching of direct reports to maximize employee engagement and effectively achieve desired results
Provides oversight of agencies regulatory review systems including the development of plans of correction/protective service plans and the monitoring of plans to ensure effectiveness
Act as the local primary point of contact, facilitating support and providing information for ANE (Abuse, Neglect, and Exploitation) investigations.
Responsible for supporting ANE investigations by providing follow-up, documentation, and supplementary information as needed.

Job Requirements:

Bachelor's degree from an accredited university or college in business, healthcare, or social services with minimum two years' experience or minimum six years' experience
in a quality or business aspect of healthcare role required.
Minimum two years of supervisory experience required.
Experience with LEAN/Six Sigma and IDD preferred.
Proficient in Excel and Google Sheets
Excellent Computer Skills

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