About This Opportunity
We are seeking a Program Outreach Manager
The Program Outreach Manager will lead a dynamic team responsible for promoting and driving participation in demand-side management programs for utility customers nationwide. This role blends strategic sales and marketing expertise with knowledge of energy efficiency programs to develop and execute outreach strategies that achieve participation goals for various utility programs. With a focus on adaptability, the Manager will support a diverse portfolio of programs as their requirements evolve, leveraging lessons learned across regions and programs to optimize results. The Manager will work closely with utility clients and internal teams to ensure outreach efforts align with program requirements and deliver high-impact engagement.
About Us
At Cascade Energy, we believe in better. We come to work every day with a drive for continuous improvement, and we dedicate ourselves to making industrial energy efficiency happen in smart, measurable, and sustained ways. We offer utilities and industrial facilities novel ways to meet their sustainability, emission reduction, and energy savings goals. We specialize in energy efficiency program design and implementation; carbon tracking and report; scope 1,2, and 3 consulting services, energy efficiency engineering; energy management software, and hands-on training and coaching. Our reputation for stellar, high-quality work has expanded our reach throughout North America to serve clients ranging in size from small up to Fortune 500 companies in their pursuit of wide-ranging decarbonization and energy savings objectives. Cascade has offices in Oregon, Washington, Utah, Colorado, Idaho, Illinois, California, and the Northeast region.
Why work at Cascade?
As a 100% Employee-Owned Company (ESOP), Cascadians foster and value a culture of equals, initiative, and ownership. Our teams reflect our core company values: Do the Right Thing; Put Others First; Seek Shared Success; Learn Constantly; and Be Industrious. Our customers are vitally important to us, and we pride ourselves on stellar customer service. Our team members are a dedicated and diverse group of ambassadors, representing Cascade Energy, striving to embody our values, ensure we are responsive, and consistently delighting our customers.
In alignment with our values and doing better, Cascade Energy celebrates and values diversity as vital for increased creativity and innovation and faster problem solving, and we are committed to providing an environment of mutual respect, free of discrimination and harassment. Learn more about DEIA at Cascade by visiting cascadeenergy.com/deia.
Cascade promotes a healthy work-life balance and appreciates employee contribution in all areas. We walk the talk about our commitment to learning constantly, with a focus on the ongoing development of every team member. Cascade is a strong supporter of flexible working arrangements, and offers role-dependent options for remote, hybrid, and in-office work.
What You Will Be Doing:
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
- Team Building & Leadership: Build, lead, mentor and manage the outreach and marketing team, fostering a high-performance culture and supporting individual growth.
- Outreach Strategy: Focusing on the Operations and Delivery Teams’ Program Managers’ objectives and goals, develop and implement outreach strategies focused on customer acquisition, engagement, and program participation. Use a blended marketing and sales approach to identify and capture new opportunities for program growth.
- Multi-Program Support and Adaptability: Adapt outreach efforts to meet the unique needs of a wide range of programs, as well as Corporate Direct Teams, proactively responding to shifts in program priorities, goals, and target audiences.
- Resource Management and Budgeting: Allocate outreach resources effectively across multiple programs and regions to maximize impact and ROI and satisfy internal customers (Operations and Delivery Teams).
- National Focus and Best Practices: Leverage insights and lessons learned from programs across different regions, applying best practices and proven tactics to enhance results for all utility partners. Conduct national vendor and participant outreach at the corporate headquarter level.
- Stakeholder Collaboration: Engage closely with utility clients, cross-functional teams, and external partners to align on outreach priorities, pipeline and savings goals, and campaign strategies.
- Customer Engagement and Relationship Building: Develop outreach efforts that resonate with commercial and industrial customers, cultivating strong relationships to drive long-term program participation.
- Outreach Analytics and Performance Optimization: Lead development and monitor outreach performance metrics and savings pipeline data to optimize strategies, ensuring that outreach activities directly support participation goals.
- Marketing: Leverage marketing department resources to conduct market research and segmentation, build advertising campaigns, leverage digital and content marketing, graphic design and other marketing efforts in support of overall program recruitment efforts.
- Events and Affiliations: Build and execute, with the support of the marketing team, a multi-program approach to events and affiliations to build brand awareness, utility program awareness and savings and participant pipelines.
- Continuous Improvement: Collect feedback and insights from customers and program participants to refine outreach strategies, ensuring continuous improvement of the outreach process.
This is a full-time, exempt position with a preference for location in Pacific, Mountain, or Central time zone. Travel to conferences, client meetings, and team gatherings will be required for this role. Estimated at 25%, may fluctuate depending on activities.
Qualifications
Applicants for this role are required to have:
- Education: Bachelor’s degree in Business Administration, Communications, Engineering, Marketing, or related field of study or relevant experience.
- Experience: ~7 years of sales, outreach experience, or marketing, preferably in the energy, utilities, or environmental sectors.
- Leadership: 3+ years in a managerial or supervisory role with demonstrated experience leading outreach and/or sales teams.
- Technical Knowledge: Familiarity with energy efficiency programs, demand-side management, or utility customer engagement, with an understanding of customer acquisition and retention strategies.
Compensation & Benefits
Our total rewards include competitive pay and excellent benefits. These include health, vision, FSA or HSA options with an employer contribution, life insurance, short- and long-term disability insurance, paid parental leave, 401k retirement plan with a guaranteed 3% contribution, Employee Stock Ownership Program (ESOP), annual cash performance bonus, paid vacation, sick time, and an inclusive, flexible paid holiday policy, wellbeing contribution of $500 for HSA, FSA, or LSA (Lifestyle Spending Account).
The salary range for this position is $88,000 - $132,000 and willbe geographically adjusted based on hired individual’s location.However, final salary offered may vary depending on non-discriminatory factors such as job-related knowledge, skills and experiences, and geographical location if different than the above.
Application Process
Please submit a current resume (PDF). We would also appreciate a letter of interest (PDF) describing why our team or the position resonates with you, and how your experience makes you a great choice for the role. If you submit a letter, please combine it with your resume in one PDF document.
- Please, no phone calls.
- Please, no outside recruiters or agencies.
- Cascade Energy is not able to provide sponsorship for work authorization in the U.S., which includes OPT.
AAP/EEO Statement
Cascade is an Equal Opportunity Employer; employment decisions are made without regard to race, color, religion and religious practices, sex (including pregnancy, gender expression, and sexual orientation), national origin, age, physical or mental disability, genetic information, or family, marital, or veteran status. To request a reasonable accommodation during the application and interviewing process, please contact the Cascade recruiter.
Click here to join our Talent Community – it’s the best way to keep up with and learn more about Cascade Energy! In occasional mailings, we’ll brief you on our industrial decarbonization efforts and share more about our company culture and what makes Cascade a great place to join and to grow.
