Overview
Job Title: Multi-Line Claim ConsultantLocation: Maitland, FL (Hybrid or Remote)Salary Range: $82,000 - $90,000Schedule: Monday – Friday, 8:00 AM to 4:30 PM
Disclaimer: The posted salary range for this position reflects the anticipated base pay for this role. Actual pay is determined based on factors such as qualifications, skills, relevant experience, internal equity, and location. Additional compensation may include discretionary bonuses, benefits, or other forms of compensation, depending on the role. The salary range provided is in compliance with state and local requirements and is intended to offer transparency to applicants. We encourage open discussions with our hiring team regarding any questions you may have about compensation and benefits for this position.
CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefits package including Medical, Dental, Prescription Drug, Vision, Flexible Spending, Life, ESOP, and 401K.
About CCMSI:
At CCMSI, we seek the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we’re united by a common mission to deliver exceptional service to our clients. As an employee-owned company, we focus on developing our staff through structured career development programs and by rewarding individual and team efforts. Certified as a Great Place to Work, CCMSI’s employee satisfaction and retention rank in the 95th percentile, reflecting our commitment to an outstanding work environment.
Why Join CCMSI?
- Culture: Our Core Values shape how we treat employees as valued partners—with integrity, passion, and enthusiasm.
- Career Development: CCMSI offers robust internships and internal training programs to support growth and advancement within the organization.
- Comprehensive Benefits: Enjoy 4 weeks of paid time off in your first year, 10 paid holidays, and a benefits package that includes Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long Term Disability, 401K, and Employee Stock Ownership Program (ESOP).
- Supportive Work Environment: We believe in creating a workplace where employees enjoy coming to work each day, are provided with the resources to succeed, and manage
Overview
CCMSI is seeking an experienced Multi-Line Claim Consultant to join our team supporting a dedicated client account. This role is responsible for investigating and adjusting multi-line claims, with a focus on auto property damage and mid-level bodily injury claims. Experience with commercial trucking claims is highly desirable. We offer a collaborative environment, manageable caseloads, and a flexible hybrid or remote work option.
If you’re an adjuster with 5+ years of multi-line claims experience, a strong dedication to customer service, and a passion for delivering quality results, we want to hear from you!
Responsibilities
- Investigate, evaluate, and adjust multi-line claims, ensuring compliance with claim handling standards and applicable laws.
- Establish and manage reserves within assigned authority levels.
- Review and oversee medical, legal, damage estimates, and invoices to ensure reasonableness and appropriateness.
- Authorize and issue payments on claims following CCMSI procedures and within payment authority limits.
- Negotiate settlements in line with corporate standards, client-specific instructions, and state regulations.
- Select, refer, and supervise work assigned to outside vendors (e.g., legal, surveillance, case management).
- Monitor subrogation claims and assist in resolution.
- Maintain accurate claim diaries and prepare detailed status reports as needed.
- Coordinate effectively with clients, claimants, and other relevant parties throughout the adjustment process.
- Prepare excess/reinsurance notifications and attend hearings, mediations, and legal conferences as required.
- Conduct claim reviews and training sessions for clients, contributing to continuous learning and improvement.
- Ensure compliance with corporate claim handling standards and client-specific instructions.
Qualifications
- Experience: 5+ years of multi-line claims handling experience, with a strong emphasis on auto property damage and mid-level bodily injury claims. Commercial trucking experience is highly desirable.
- License: Active adjuster’s license is required.
- Skills:
- Excellent oral and written communication skills.
- Strong analytical, negotiation, and organizational abilities.
- High level of initiative and attention to detail.
- Ability to manage job pressures in a fast-paced environment.
- Commitment to delivering outstanding customer service.
- Proficiency in Microsoft Office programs.
Why Join CCMSI?
- Dedicated Client Desk: Focus on one dedicated account for consistency and relationship-building.
- Flexible Work Environment: Hybrid or remote options available.
- Work-Life Balance: Monday to Friday, 8:00 AM – 4:30 PM schedule.
- Growth Potential: Opportunity to advance to senior-level claim roles.
- Supportive Culture: Collaborative team environment with strong support from leadership.
At CCMSI, we invest in our people and foster a culture of excellence. Join us and bring your claims expertise to a company that values your dedication and talent!
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