Customer Service Representative

Air Hydro Power • Louisville, KY, US • 9h ago

Description

Receives (by telephone, fax or email) requests for quotations, orders and lead times from customers. Makes quotations on standard items, processes orders, and relays pertinent order information to the customer. Coordinates with other departments in handling purchase orders, and providing value added services to customers.

Supervisory Responsibilities:

None.

Duties/Responsibilities:

Assists customers and AHP outside sales representatives by responding to the following in a timely manner: requests for quotes, order entries/inquiries, application assistance, product selection, and resolving customer issues.
Uses P21 system to retrieve customer information, stock status information, the status of purchase orders, and make changes on customer purchase orders. Ensures that correct codes are used for retrieving and inputting information.
Checks with accounting department concerning credit status of customer when orders are entered into P21 System.
Contacts vendors to locate requested items in order to meet customer's delivery requirements. Relay this information to customer.

Requirements

Skills/Abilities:

Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Mechanical Aptitude a plus.
Ability to prioritize tasks and to delegate them when appropriate.
Proficient with Microsoft Office Suite or related software to complete reports and logs.
Proven ability to work effectively in a team environment with associates.

Education and Experience:

High school diploma or general education degree (GED) is required. Related experience and/or training are strongly preferred.

Physical Requirements:

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Our Benefits!

#1 CULTURE!!!
Fun, Family-Oriented Work Environment!
Medical, Dental, and Vision benefits that begin on your 1st day of work!
Employee Stock Ownership Plan (ESOP)
Company Paid Life, Dependent Life, Short- & Long-Term Disability Insurance
10 Paid Holidays per year
Vacation & Personal Time
Employer HSA Contribution
Company Paid Bereavement Time
Company Paid Maternity and Paternity Leave
On-site Gym

Are you an underappreciated, hard worker? Come see why AHP was voted a Nationally Certified "Great Place to Work"!

AHP is an Equal Opportunity Employer

Related Jobs

Sales Associate

Feeders Pet Supply • Louisville, KY, US • 3d ago

Sales

Here are Feeders Pet Supply our mission is quite simple – to offer the best pet products possible, to help pet parents with any questions they may have, and to give back to the communities we serve. We hope that you can...

3d ago

Apply

Senior Geotechnical Engineer

S&ME • Full-time • Louisville, KY, US • 4d ago

Engineering

Senior Geotechnical Engineer Requisition Number: 2026-1360-01 S&ME is looking for an experienced and driven Senior Geotechnical Engineer for our Geotechnical team in New Albany, Indiana . This is an opportunity to ta...

4d ago

Apply

Visual Merchandiser

Big Sandy Superstore • Full-time • CLARKSVILLE, IN, US • $14 - $15 / hour • 6d ago

Retail

Benefits: 401(k) Dental insurance Employee discounts Flexible schedule Health insurance Vision insurance VISUAL MERCHANDISER Furniture Bedding Appliances Home Decor Big Sandy Superstore was recently named One...

6d ago

Apply

WAREHOUSE Furniture Appliances Bedding

Big Sandy Superstore • Full-time • CLARKSVILLE, IN, US • $15 - $16 / hour • 6d ago

Loading & Stocking Warehouse

Benefits: Dental insurance Employee discounts Health insurance Vision insurance WAREHOUSE Furniture Appliances Bedding Big...

6d ago

Apply

Receptionist

Air Hydro Power • Louisville, KY, US • 6d ago

Administrative Office Assistant

Description Operates multiline telephone system to answer incoming calls and directs callers to appropriate personnel and performs other administrative tasks as needed. Greet in-person customers with exceptional customer...

6d ago

Apply

Commissioning Project Manager - Automation

Baker Group • Full-time • Louisville, KY • 6d ago

Engineering Installation & Maintenance Project Management

C ommissioning Project Manager - Automation Jobsite Location: Jeffersonville, IN Department: Automation FLSA Designation: Exempt Effective Date: September 17, 2024 PURPOSE...

6d ago

Apply

Craft Training Instructor

Garney • Louisville, KY, US • 1w ago

GARNEY CONSTRUCTION A Craft Training Instructor position is available at Garney. This role is responsible for delivering high-quality, hands-on training programs to develop the skills and knowledge of Field Craft profes...

1w ago

Apply

Senior Geotechnical Engineer

S&ME • Full-time • New Albany, IN, US • 1w ago

Engineering

1w ago

Apply

Operational Excellence Director

Air Hydro Power • Louisville, KY, US • 1w ago

Management

Description The Operational Excellence Director is responsible for leading enterprise-wide initiatives to drive continuous improvement, enhance operational efficiency, and foster a culture of excellence. This strategic l...

1w ago

Apply

Construction Inspector II

Lochmueller Group • Louisville KY • 2w ago

Construction

We are looking for a skilled Construction Inspector to join our team and support a variety of transportation and infrastructure projects across the region . The ideal candidate will bring hands‑on experience in field ins...

2w ago

Apply