Senior Employee Benefits Account Manager

Houchens Insurance Group • Franklin, TN, US • 4m ago

Description

Are you a detail-oriented individual who thrives in a stable and supportive work environment?

Explore an opportunity with us where your achievements are celebrated, and your professional growth is fostered in a steadfast and stable setting. Are you ready to embark on a rewarding career journey?

What is Houchens Insurance Group?

We are a 100% employee-owned company with a great culture and excellent benefits. We're big on growing and celebrating the talent that we hire. Houchens Insurance Group is dedicated to embodying the three fundamental pillars of service:

1. Clients

2. Co-owners

3. Communities

By placing equal emphasis on meeting the needs of our clients, fostering a supportive environment for our co-owners, and actively contributing to the betterment of our communities, we strive to create a positive and impactful experience for all.

What you will receive…

Opportunity to collaborate within a production team model to ensure efficient operations and optimal output.
Variable compensation with stability and unlimited growth based on your performance.
Long-term career with substantial development and advancement opportunities.
Ownership in the company in the form of stock via the Houchens Industries ESOP, the largest 100% owned company in the world.
Comprehensive medical, dental, and vision plans and many more supplemental benefits.
Work-life balance
Plus, much more!

To learn more about Houchens Insurance Group, visit us on LinkedIn.

80% Client/Policy Services

Provides daily service to and builds relationships with clients by managing phone calls and emails in a timely manner and attending meetings.
Maintaining direct communication and building relationships with insureds.
Obtaining updated underwriting information from clients when necessary.
Reviewing policies and entering information in a database system.
Assisting in open enrollment meetings and assisting clients in enrollment paperwork for employees.
Maintaining agency management database with current information and ordering corrections as necessary.
Building relationships with insurance carriers.
Developing Producer, Director of Account Services, and Service Manager confidence in job knowledge, judgment calls, and awareness of current industry trends and developments.
Maintaining compliance with all Employee Benefit service standards and procedures.
Servicing of assigned accounts with minimal Producer/Service Manager direction.
Handling complex policy issues and finding resolution with minimal Producer/Service Manager involvement.
Coordinating with Technology and Benefits Department to support client enrollment needs when applicable.
Prepare ERISA wrap Documents.
Working with marketing and clients for the purpose of gathering marketing data.
Seeking opportunities for potential upselling of accounts.
Coordinating with Renewal Marketer when applicable.

10% Teamwork

Works together with team and with other departments, such as Marketing, Accounting,
Compliance, etc.; this includes conferencing with Producer to discuss execution of strategies.
Assists in training new team members. Volunteers to back up and/or assist others as needed.
Manages PTO to work with departmental needs. Special projects as requested by Manager.

10% Determination

Requirements

Supervisory Responsibilities

Directly supervises 1-2 Account Manager Assistants. Responsibilities include assigning, and directing work to Assistants. Displays commitment and initiative to meet department and agency education goals as set forth in the organization's education program.

Education and/or Experience

At least three years related insurance experience and/or training, preferably handling multi-line group health accounts; or equivalent combination of education and experience.

Certifications

Must hold applicable state insurance license or have the ability to obtain such within 90 days of employment. Must be able to obtain insurance designations as set forth by the organization’s education plan.

Related Jobs

Salaried Recruiter

Garney • Nashville, TN, US • 1w ago

Human Resources (HR)

GARNEY CONSTRUCTION Do you have a passion for connecting top talent with essential environmental roles? Are you excited about the growing water & wastewater treatment industry? If so, then this Water & Wastewater...

1w ago

Apply

Payroll and Human Resources Specialist

CFS • Brentwood, TN, US • 2w ago

Human Resources (HR)

Payroll and Human Resources Specialist Type: Temporary | Brentwood, TN 37027| Fully in Office| Approx. 30-40 hours a week Hourly Pay Range: $27.00 – $32.00 We are seeking a detail‑oriented and knowledgeable Payroll &...

2w ago

Apply

Division Recruiter in Nashville, Tennessee

P.L. Marketing • Full-time • Nashville, Tennessee, United States • 16m ago

Human Resources (HR)

POSITION SUMMARY: Working as part of the HR Team, this position supports the staffing and hiring needs of the organization by identifying and sourcing qualified candidates for open positions. Primary responsibilities in...

16m ago

Apply

AM Line Cook

4Top Hospitality • Nashville, TN • 3d ago

Food Service

Etc Restaurant, by Chef Deb Paquette, is hiring AM Line Cooks in the Green Hills area of Nashville. You must have at least two years line cook experience in a fine dining restaurant and the ability to perform complex rec...

3d ago

Apply

Geotechnical Engineer

S&ME • Full-time • Nashville, TN, US • 3d ago

Engineering

Geotechnical Engineer Requisition Number: 2026-1470-01 S&ME's Nashville, Tennessee, office is seeking an experienced and enthusiastic licensed engineer to join our Geotechnical team. Whether you're a recently license...

3d ago

Apply

Marine Estimator

Garney • Nashville, TN, US • 5d ago

Construction

GARNEY CONSTRUCTION An Estimator position in Newport News, VA available at Garney Construction. To be considered for this position you must have previous estimating experience, preferably in the water, wastewater or indu...

5d ago

Apply

Superintendent - Pipe

Garney • Nashville, TN, US • 5d ago

Construction Management Superintendent

GARNEY CONSTRUCTION A Superintendent position in Nashville, TN is available at Garney Construction. To be considered for this position you must have previous progressive experience. WHAT YOU WILL BE DOING Drive job site...

5d ago

Apply

Estimator - Pipe

Garney • Nashville, TN, US • 1w ago

Construction

GARNEY CONSTRUCTION An Estimator position in Nashville, TN available at Garney Construction. To be considered for this position you must have previous estimating experience, preferably in the water, wastewater or indus...

1w ago

Apply

Marine Superintendent

Garney • Nashville, TN, US • 1w ago

Construction Management Superintendent

GARNEY CONSTRUCTION A Marine Superintendent position in Nashville, TN is available at Garney Construction. To be considered for this position you must have previous progressive experience. WHAT YOU WILL BE DOING Drive j...

1w ago

Apply

Civil Design Engineer

EnSafe • Nashville, TN • 1w ago

Engineering

EnSafe is accepting applications for a Civil Design Engineer based out of our EnSafe Nashville, TN, or Bowling Green, KY offices EnSafe is an employee-owned global environmental consulting and engineering firm. We striv...

1w ago

Apply