Sales Account Representative

ServiceMaster • Full-time • Raleigh, NC, US • $30k / year • 3m ago

Benefits:

401(k)
401(k) matching
Company car
Health insurance
Paid time off

Position Overview

Manages relationships with current customers and referral sources prospects for additional revenue opportunities. The position pays an hourly wage plus 1% of direct sales revenue.

Job Responsibilities

Prospects and develop new sales leads in assigned verticals
Create, manage, and maintain key relationships with insurance agents, adjusters, plumbers, and other key relationships
Continually builds product knowledge and refines sales techniques for specific relationship types and verticals
Documents and reports on key referral-source relationships weekly and monthly
Participates in collections efforts with non-residential customers when necessary
Resolves issues with customers
Contact customers before and after service is performed to ensure satisfaction and develop additional prospects

Job Requirements

High school graduate or equivalent;
1-2 years experience in the Disaster Restoration field; preferred
6-12 months of sales experience or prior sales training is highly desired, but not required
Valid Driver's License and satisfactory driving record
Good verbal and written and verbal communication skills
Good customer service skills
Highly motivated, strong work ethic, and enjoy the selling process
Build rapport easily and establish trust, leading to lasting customer relationships
Can effectively present information to customers one-on-one and in small groups
Local and regional travel may be required for trade shows, training, networking events, and for selling services immediately after catastrophic events
Some work required outside of traditional working hours to network and represent the company at business social events
Skilled in using social media and other web-based sales tools

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Incumbent must be prepared to:

Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Sit for long periods while using office equipment such as computers, phones, etc.
Fingering and Repetitive motions; such as movement of wrists, hands, and fingers while picking, pinching, and typing during your normal working environment.
Ability to drive for extended periods and get in and out of the vehicle when visiting insurance agents, subcontractors, and other key relationships.
Express or exchange ideas with others quickly, and accurately, and receive and act on detailed information.
Close visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screens, and expansive reading.
Be exposed to various inside working conditions: The change of building environment such as with or without air conditioning and heating.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

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