Human Resources Manager

Thrifty White Pharmacy • Full-time • Maple Grove, MN, US • $105k - $115k / year • 9m ago

Position Title: Human Resources Manager
Department: Human Resources
Reports To: Director of Human Resources
Location: Maple Grove, Minnesota

Job Summary

The HR Manager – Employee Relations & Safety is responsible for leading employee relations, workplace accommodations, workers’ compensation, and safety compliance across a regional pharmacy chain. This role serves as primary HR partner to field leadership and HR staff, ensuring timely, consistent, and practical support to pharmacy operations.

The HR Manager works closely with the Director of Human Resources, who provides strategic oversight and escalation support, while this role maintains hands on ownership of execution, case management, and team leadership.

This role ensures a fair, compliant, and safe work environment while supporting pharmacy managers and corporate leaders in people-related matters. The HR Manager also provides direction and guidance to HR staff and partners with leadership to promote engagement, and risk mitigation.

This role is expected to maintain a regular, consistent in-office presence to support the HR team, collaborate with leadership, and manage sensitive employee relations matters.

Key Responsibilities

Employee Relations

Serve as the primary point of contact for employee relations matters across retail pharmacy locations, central sites, and the corporate office.
Investigate and resolve employee complaints, grievances, and workplace conflicts.
Conduct workplace investigations related to harassment, discrimination, misconduct, and policy violations.
Advise managers on performance management, corrective action, and terminations.
Partner with legal counsel on employment-related risk and litigation matters.
Ensure consistent application of HR policies and procedures.
Promote positive employee engagement and workplace culture.

Accommodations & Leave Management

Manage the interactive process for ADA accommodations, including medical documentation review and accommodation implementation.
Coordinate reasonable accommodations for pharmacists, technicians, clerks and other support staff as well as the corporate office employees.
Oversee FMLA, state leave programs, and other protected leaves of absence.
Ensure compliance with federal and state disability, leave, and employment laws.
Partner with legal counsel and leadership on complex accommodation and leave cases.

Workers’ Compensation & Claims Management

Manage all workers’ compensation claims from injury reporting through claim resolution.
Serve as liaison with insurance carriers, third-party administrators, and legal counsel.
Coordinate return-to-work programs and light-duty assignments.
Track claims trends, manage Safety Committee and recommend and work to implement strategies to reduce workplace injuries and costs.
Ensure timely and accurate injury reporting and documentation.

Safety Program & OSHA Compliance

Develop, implement, and maintain the company-wide workplace safety program.
Conduct safety audits, risk assessments, and incident investigations at pharmacy and corporate locations.
Ensure compliance with OSHA and state safety regulations.
Manage OSHA reporting requirements (OSHA 300 logs, 300A postings, and 301 forms).
Lead safety training programs and emergency preparedness initiatives.
Promote a culture of safety and continuous improvement.

Oversight of HR Staff

Act as the day-to-day leader of HR operations, escalating complex, high-risk, or precedent-setting matters to the Director of Human Resources as appropriate.
Supervise and mentor HR generalists.
Assign workloads, set priorities, and monitor team performance.
Provide coaching, training, and professional development for HR staff.
Ensure timely and accurate completion of HR tasks and case management.
Foster collaboration and accountability within the HR team.

Qualifications

Required:

Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or related field.
5–10 years of progressive HR experience, including employee relations and compliance.
Experience managing workers’ compensation, ADA accommodations, and safety programs.
Strong knowledge of federal and state employment laws and OSHA regulations.
Proven experience leading HR staff or project teams.
Excellent investigation, communication, and conflict-resolution skills.
Proficiency with HRIS and case management systems.

Preferred:

Experience in retail pharmacy, healthcare, or multi-site operations.
Master’s Degree in Human Resources, Masters in Business Administration, or HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR).
Familiarity with employment laws.

Key Skills & Competencies

Employee relations & investigations.
ADA accommodations & leave management.
Workers’ compensation administration.
OSHA compliance & safety program leadership.
Risk mitigation & compliance.
Leadership & staff development.
Strategic thinking & problem-solving.
Strong judgment & confidentiality.
Communication & stakeholder management.

We offer competitive wages, medical, dental, vision, life, 401k, Employee Stock Ownership Plan, paid holidays and vacations, and a store discount for you and your family.

Thrifty White Pharmacy is an Equal Opportunity Employer.

Pharmacy Innovator of the Year by Drug Store News

Related Jobs

RETIREMENT BENEFITS SPECIALIST

Wilson-McShane • Bloomington, MN, US • 3w ago

Human Resources (HR) Installation & Maintenance

Description Our Retirement Benefit Specialists play an important role in providing retirement benefits to hardworking people in various trade unions. Whether it be a person planning on retiring or an individual that has...

3w ago

Apply

Benefits Specialist

Thrifty White Pharmacy • Full-time • Maple Grove, MN, US • $57k - $67k / year • 21m ago

Human Resources (HR)

Benefits: 401(k) Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Parental leave Profit sharing Training & developmen...

21m ago

Apply

Estimator

ServiceMaster • Full-time • St Paul, MN, US • $70k - $80k / year • 13h ago

Construction

Benefits: Health insurance Paid time off Training & development Vision insurance Wellness resources 401(k) 401(k) matching Competitive salary Dental insurance We are the nation’s largest ServiceMaster franchise compa...

13h ago

Apply

Maintenance Supervisor

Impact • Full-time • Minneapolis, MN, US • $43 - $48 / hour • 1d ago

Management Installation & Maintenance Supervisor Maintenance

About Us: Founded more than 40 years ago. Impact Connects is a marketing services company that helps organizations communicate with customers through direct mail, digital print, fulfillment, and integrated marketing camp...

1d ago

Apply

Maintenance Coordinator

Impact • Full-time • Minneapolis, MN, US • $26 - $34 / hour • 1d ago

Installation & Maintenance Maintenance

1d ago

Apply

Estimator

ServiceMaster • Full-time • Saint Paul, MN, US • $70k - $80k / year • 1d ago

Construction

1d ago

Apply

Restoration Technician (St. Paul)

ServiceMaster • Full-time • St Paul, MN, US • $20 - $22 / hour • 1d ago

Cleaning & Sanitation

Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources ⭐ Who we are:...

1d ago

Apply

Water Resources Practice Leader

AE2S • Full-time • Maple Grove, MN, US • 2d ago

Engineering Management

Reports to : Practices Director – Horizontal Infrastructure & Advisory Services Direct Reports : None Location Options : Bismark, ND; Fargo, ND; Grand Forks, ND; Rapid City, SD; Sioux Falls, SD; Maple Grove, MN; Lehi...

2d ago

Apply

Electrical Project Engineer

AE2S • Full-time • Maple Grove, MN, US • 2d ago

Engineering Construction

Locations: Maple Grove, MN; Woodbury; MN; Lehi, UT; Billings, MT; Fargo, ND; Grand Forks ND If you’re an electrical engineer who wants hands-on design experience and the chance to grow into technical leadership, AE2S off...

2d ago

Apply

Wastewater Project Engineer

AE2S • Full-time • Maple Grove, MN, US • 2d ago

Engineering

Wastewater Project Engineer - Maple Grove, MN or Woodbury, MN Due to ongoing growth, AE2S is seeking a motivated and team-oriented Wastewater Project Engineer to join our nationally recognized, award-winning team. At AE2...

2d ago

Apply