Benefits Account Manager

Scott Insurance • Franklin, TN • 4d ago

BENEFITS ACCOUNT MANAGER

With 160 years of experience, Scott Insurance is a leader in developing smart strategies and innovative programs customized to the needs of mid-market companies. We offer property & casualty, employee benefits, captive insurance and surety bonds solutions, as well as personal risk services. An employee-owned company, we are one of the largest independent agencies in the Southeast and have Captive Insurance operations in Grand Cayman and Vermont. For 30 years, we have earned the distinction of a Best Practices Agency and have consistently been ranked among the top 30 agencies in the country by Reagan & Associates, and were recently named to Business Insurance's national Best Places to Work list. Scott has nine offices across North Carolina, South Carolina, Tennessee and Virginia.

Our employee owners enjoy a strong, team-centric culture, excellent benefits and retirement programs. As an employee-owned company, our associates are more than employees; they are owners. This ownership creates a unique company culture and provides significant opportunities for our employee owners. We are driven by an entrepreneurial spirit and guided by out-of-the box thinking to deliver world-class service to our clients, primarily mid-market companies.

If you enjoy working in a dynamic environment that rewards excellence and encourages entrepreneurial thinking, we would like to hear from you!

PRINCIPAL OBJECTIVES OF THE POSITION

As a Benefits Account Manager, you will service client accounts from beginning to end. This includes managing all Open Enrollment requirements, facilitating presentations, providing product and service information and acting as an employee benefits subject matter expert.

You will also work closely with our production teams and collaborate cross-functionally to drive business outcomes.

This will be a hybrid position (3 days in-office per week + 2 days from home).

PRINCIPAL DUTIES & RESPONSIBILITIES

Spearhead the full-cycle renewal process for assigned clients, prepare proposals and conduct market research to support new and renewal business.
Provide superior customer service to group administrators – answering coverage questions and triaging claim issues.
Work closely with Scott’s accounting division to reconcile commission shortages/overages and communicate frequently with insurance carriers.
Document all renewal activities – including RFPs, proposals and emails - in Applied Epic and Zywave’s Brokerage Builder (agency management system).
Collaborate with production team members on client needs/requests.
Attend networking events/seminars to stay abreast of industry changes and participate in continuing education opportunities.
Perform other duties as assigned.

POSITION QUALIFICATIONS & REQUIREMENTS

BA/BS degree (preferred) or equivalent combination of education and work experience.

2+ years of benefit administration experience.
Active Life & Health license or the ability to obtain a license within 90 days of employment.
A proven ability to handle sensitive information and maintain a high level of confidentiality.
Strong communication/presentation skills and the ability to build relationships with internal and external stakeholders.
Superior organization skills and experience effectively prioritizing multiple tasks/requests.
Proficient with Microsoft Suite – including Excel.
CEBS designation preferred (not required).
Experience with ZyWave suite/Brokerage Builder preferred (not required).

Related Jobs

Senior Employee Benefits Account Manager

Houchens Insurance Group • Franklin, TN, US • 2m ago

Human Resources (HR) Sales

Description Are you a detail-oriented individual who thrives in a stable and supportive work environment? Explore an opportunity with us where your achievements are celebrated, and your professional growth is fostered in...

2m ago

Apply

Division Recruiter in Nashville, Tennessee

P.L. Marketing • Full-time • Nashville, Tennessee, United States • 14m ago

Human Resources (HR)

POSITION SUMMARY: Working as part of the HR Team, this position supports the staffing and hiring needs of the organization by identifying and sourcing qualified candidates for open positions. Primary responsibilities in...

14m ago

Apply

Senior Fixed Asset Accountant

CFS • Franklin, TN, US • 1d ago

Finance & Accounting

Senior Fixed Asset Accountant Location: Williamson County, TN Industry: Real Estate Employment Type: Full-Time 40 hour work week, Fully Onsite Salary Range: $85,000 – $150,000 Opportunity Type: Temporary/Temporary to Hir...

1d ago

Apply

Truck Driver, 1st Shift - CDL

Trinidad Benhham • Full-time • La Vergne, Tennessee, US • 1d ago

Transportation

Truck Driver, 1st Shift - CDL Application Deadline: 2 January 2026 Department: Packaging Operations Employment Type: Full Time Location: La Vergne, TN - International Blvd Description There’s a reason Trinidad Benham is...

1d ago

Apply

Civil or Environmental Engineering Intern

SCS Engineers • Internship • Nashville, TN, US • 4d ago

Engineering

What we are looking for SCS Engineers is looking for a summer 2026 intern for our Nashville, TN office. This opportunity offers valuable hands-on experience in both technical engineering and business operations through a...

4d ago

Apply

Commercial Account Manager

Scott Insurance • Franklin, TN • 4d ago

Sales

COMMERCIAL ACCOUNT MANAGER With 160 years of experience, Scott Insurance is a leader in developing smart strategies and innovative programs customized to the needs of mid-market companies. We offer property & casua...

4d ago

Apply

Retail Merchandiser

P.L. Marketing • Full-time • Franklin, TN, US • 5d ago

Retail

Position Summary To make a positive contribution and measurably impact grocery store sales by ensuring successful execution of KOMPASS schedules by completing section plan-o-gram work on a scheduled weekly basis in a gro...

5d ago

Apply

Project Manager

Merus • Full-time • Nashville, TN, US • 5d ago

Construction Project Management

PROJECT MANAGER Why Merus? Formerly known as Al. Neyer, Merus combines more than 130 years of commercial real estate expertise with an integrated team of company owners. We specialize in the construction, development, ow...

5d ago

Apply

Construction Materials Engineering Technicians

S&ME • Full-time • Nashville, TN, US • 6d ago

Engineering

Construction Materials Engineering Technicians Requisition Number: 2025-1470-15 Whether you're just starting your career or you're an experienced technician looking for a new challenge, seeking an opportunity to grow you...

6d ago

Apply

Mechanical Engineer in Training

Smith Seckman Reid, Inc. • Full-time • Nashville, TN, US • 1w ago

Manufacturing

A leading comprehensive engineering design and consulting firm, SSR provides innovative solutions for clients with facility and infrastructure challenges. To achieve client needs, SSR has multiple locations across the US...

1w ago

Apply