Key Account Manager - Data Center

Baltimore Air Coil • Full-time • Jessup, Maryland, United States • 3d ago

POSITION PURPOSE

The Global Key Account Manager is responsible for leading BAC’s commercial strategy, relationship development, and long-term growth with key global customers in data centers. This role carries a strong mandate for accelerated expansion through innovative product and service solutions. As the primary executive interface to these accounts, the Global KAM shapes account strategy, influences decision-makers at all organizational levels, and orchestrates execution across BAC’s global regions and functional teams. Success in this role requires exceptional collaboration, strategic and tactical leadership, and the ability to represent BAC’s full portfolio while navigating managing technical and commercial commitments to the customer, continuously managing and delivering to their expectations.

RESPONSIBILITIES

Account Leadership & Growth

Own the development, profitable growth, and management of the assigned data center account.
Serve as the senior point of contact representing BAC across all commercial and technical discussions, aligning HQ, regions, and business units behind a unified account approach.
Drive short- and long-term order and pipeline management in accordance with BAC’s corporate strategy and assigned financial targets.

Customer Engagement & Relationship Management

Map, build, and sustain executive-level relationships with the account’s organization to promote customer satisfaction and cultivate a long-term partnership.
Champion VOC (Voice of the Customer) insights into BAC’s global product portfolio, R&D roadmap, and service strategy.
Ensure consistent and proactive account coverage, fostering trust and transparency across all touchpoints.

Opportunity Development & Execution

Identify, qualify, and advance opportunities using structured strategic selling methodologies and CRM tools.
Lead strategic analyses to define value propositions, solution positioning, and commercial justification for BAC offerings.
Work closely with other teams to ensure operational excellence, contract compliance, and on-time delivery of customer commitments.

Communication & Influence

Deliver compelling executive communications grounded in data, insights, and industry trends.
Monitor and influence decision chains within the customer’s global organization in a responsive way to secure and maintain competitive advantage for BAC.
Navigate and negotiate complex commercial, contractual, and technical topics to a successful close.

KNOWLEDGE & SKILLS

Bachelor’s degree in Business, Marketing, Engineering, or related field required; MBA preferred.
5+ years of senior sales, business development, or account leadership experience managing global, high-profile or hyperscale customers.
Demonstrated success closing complex, multi-stakeholder deals and shaping long-term enterprise partnerships.
Strong commercial acumen with working knowledge of contractual terms, project/program management, and solution-based selling.
Exceptional organizational, analytical, and interpersonal skills with the ability to navigate ambiguity.
Highly self-directed, persistent, and able to drive initiatives to completion with minimal oversight.
Strong negotiation skills and a track record of influencing executive-level stakeholders.
Deep understanding of the customer’s business model, industry position, and technology landscape.
Motivational leadership mindset with the ability to guide cross-functional teams toward common objectives.
Ability to analyze and interpret complex business environments to formulate strategic recommendations.
Demonstrates urgency, initiative, and an opportunity-driven mindset in all account activities.
Skilled at delivering persuasive and structured presentations to diverse technical and executive audiences.
Ability to negotiate, influence, and align multiple stakeholder groups toward desired outcomes.

KEY RELATIONSHIPS

The customer(s)
Global Business Development Team
Global Leadership Team
Regional Sales, Service, and Operations Teams

TRAVEL:

Approximately 20%; domestic and international

Related Jobs

Mid-Atlantic Account Manager

Weller Truck Parts • Full-time • Remote (Baltimore, MD, US) • $70k - $95k / year • 1w ago

Sales

Applicants need to apply through the Weller Careers page or by using this link: Mid-Atlantic Account Manager | Dayforce Jobs Job Summary The Account Manager is responsible for implementing proven selling strategies and u...

1w ago

Apply

Regional Leader - Sales, Inventory, and Operations Planning

Baltimore Air Coil • Full-time • Jessup, Maryland, United States • 2w ago

Sales

POSITION PURPOSE This role is responsible for developing and executing medium and long term demand and capacity planning processes across the Americas region which includes covers four manufacturing plants. This role r...

2w ago

Apply

Strategic Account Manager

Baltimore Air Coil • Full-time • Jessup, Maryland, United States • 3w ago

Sales

Job Details POSITION PURPOSE The Strategic Account Manager – Industrial Refrigeration, is responsible for driving sales and account growth for assigned accounts. They will identify, establish and strengthen relationship...

3w ago

Apply

Counter/Inside Sales Associate

Fishman Flooring Solutions • Full-time • Baltimore, Maryland, United States • 3w ago

Sales

Fishman Flooring Solutions, an industry leader and voted a Top Workplace for 7 consecutive years is searching for the next great addition to our branch team in Baltimore, MD. This Counter Sales position is a fantastic o...

3w ago

Apply

Executive Leader - Accounting Solutions

SC&H Group • Full-time • Hunt Valley, Maryland, United States • 1m ago

Finance & Accounting Management Sales

SC&H Group Inc. is looking for an exceptional, self-driven, executive leader to help accelerate the growth of our Accounting Solutions practice. Accounting Solutions is a team comprised of 35 professionals who serve...

1m ago

Apply

Territory Brand Representative

AMS Retail Solutions • Full-time • Washington, District of Columbia, United States • 2m ago

Sales

Ideal candidates have some appliance experience, or experience working in the big box retail environment Benefits : Vehicle Reimbursement Program Medical, dental and vision plans Paid holidays and PTO Company equipment,...

2m ago

Apply

Business Development Manager

Baltimore Air Coil • Full-time • Jessup, Maryland, United States • 2m ago

Sales

POSITION PURPOSE BAC’s Business continues to grow, with further rapid growth potential in high-growth verticals. Data center cooling is one of the key verticals for BAC. The Business Development Manager, Data Centers is...

2m ago

Apply

General Manager

Wawa • Full-time • Store 6001 - Washington DC, DC 20036 • 3d ago

Management

As the General Manager (GM ), you’re the ultimate leader of the store—setting the vision, driving results, and inspiring your team , every day. You ’ll take ownership of everything from daily operations and store profita...

3d ago

Apply

Payroll Administrator (Hybrid Schedule)

Fishman Flooring Solutions • Full-time • Baltimore, Maryland, United States • 3d ago

Administrative

Fishman Flooring Solutions, an industry leader voted a Top Workplace for 7 consecutive years, is searching for the next great addition to our Accounting team. This Payroll Administrator position is a fantastic opportunit...

3d ago

Apply

Delivery Driver: Jessup, MD

Jasper Holdings, Inc. • Branch Operations Baltimore, 10621 Riggs Hill Rd, Jessup, Maryland, United States of America • 4d ago

Transportation

Delivery Driver: Jessup, MD Join one of our 50+ branch locations throughout the United States and become a part of the JASPER family. JASPER is the nation’s largest re-manufacturer of engines and transmissions. If you ar...

4d ago

Apply