Job DetailsJob Location: California Santa Ana USC - Santa Ana, CA 92705Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $25.00 - $28.00 HourlyTravel Percentage: Up to 50% Job Shift: DayJob Category: Career ServicesUS College is a leader in post-secondary career education. Working at our employee-owned company is more than just a great career - its an investment in yourself. Our mission is to drive personal and community transformation by empowering students to make a positive and enduring life change. We are consistently searching for like-minded compassionate professionals who strive to be the best in their respective fields. Our top candidates share our commitment to helping students build the skills to create a future of which they can be proud.
We are currently seeking a Externship Assistant to join our team at our Santa Ana Campus. In this position you will be responsible for the execution, coordination, and successful completion of student externships for our programs. This role serves as the primary bridge between students and externship sites, ensuring students are fully prepared, appropriately matched, and continuously supported throughout their clinical experience. The Externship Assistant works closely with the Site Developer and the Director to ensure externship placements are efficient, compliant, and lead to successful program completion and employment opportunities. The Externship Assistant is also responsible for updating and managing hospital seat/slot management systems.
This position requires strong student engagement, employer communication and hands-on support to ensure high externship completion rates, low attrition, and strong extern-to-hire outcomes.
Essential Job Duties and Responsibilities
Assistance with Externships
Coordinate and manage the electronic externship placement process for all eligible students.
Match students to externship sites based on skill level and readiness, program requirements and employer expectations and site capacity
Maintain consistent communication with students from pre-placement through externship completion.
Student Readiness & Support
Conduct one-on-one student advisements to assess readiness for externship, including technical competencies, professional behavior and soft skills, and compliance requirements.
Partner with Education staff to identify and support at-risk students prior to externship placement.
Provide coaching on workplace expectations, professional communication, and clinical performance
Offer remediation support when needed, including coordination with instructors or lab environments.
Maintain regular communication with students on externship, including those actively placed, on leave of absence, and at risk of dropping
Externship Monitoring & Retention
Monitor student progress throughout externship to ensure completion of required clinical hours, positive employer feedback, and student satisfaction and engagement
Conduct regular check-ins with both students and employers to proactively resolve issues.
Intervene early to address attendance concerns, performance issues, site-related challenges
Drive outcomes to reduce Externship Drop Rates, increase completion rates and support Extern and extern to-hire opportunities
Employer Coordination & Site Support
Collaborate with the Site Developer and Director to ensure proper utilization of externship sites and alignment between student readiness and employer expectations
Maintain strong working relationships with assigned externship sites.
Support employer partners by coordinating student schedules, ensuring student preparedness, addressing concerns during externship
Participate in site visits as needed to support student success and employer satisfaction.
Compliance & Documentation
Ensure all externship activities comply with Federal regulations and California state requirements (including BPPE expectations) and institutional policies and procedures
Maintain accurate and timely externship documentation, including affiliation agreements and required forms, student timesheets and hour verification, and site evaluations and student performance records
Verify completion of all required student prerequisites prior to placement.
Ensure all records are audit-ready for compliance reviews and accreditation standards.
Data Tracking & Performance
Track and report on externship metrics
Maintain accurate data in institutional systems to support reporting and audits.
Support the Director in achieving campus externship goals.
Collaboration & Communication
Work closely with the Director of Externship, Site Developers, Career Services team, Education Department and Compliance and Registrar teams on topics impacting students and externship including student readiness and risk status, placement timeliness, and employer feedback
Qualifications
Diploma or higher credential in a healthcare-related field (Phlebotomy, or allied health preferred)
Minimum 1–2 years of experience in:
Clinical healthcare environment or
Externship coordination, education, or student services
Experience working with students or trainees in a structured program preferred
Familiarity with California healthcare and training requirements preferred
Advanced excel skills and ease with technology
Strong interpersonal and communication skills
Ability to connect with students and employers
High level of organization and attention to detail
Ability to manage multiple students and priorities simultaneously
Problem-solving and conflict resolution skills
Ability to work independently and in off-campus environments
Strong documentation and administrative accuracy
Local travel at times for site visits and student support
Valid California driver’s license and reliable transportation required
Ability to work both on-campus and in off-site clinical environments
Physical and mental demands consistent with administrative and field-based coordination roles
We offer an exciting, fast-paced and dynamic work environment. In addition, full-time colleagues have a variety of benefits available that include; Medical, Dental, Vision, Life Insurance, Disability Coverage, a generously matched 401(k) plan, voluntary benefits and much more.
If changing students’ lives is also important to you, and you have the qualifications reflected above, we would love to hear from you!
