Surge Team Reset Merchandiser

P.L. Marketing • Full-time • Houston, TX, US • 1d ago

Position Summary

To make a positive contribution and measurably impact grocery store sales by ensuring successful execution of KOMPASS schedules, special projects and Surge-team work in designated Kroger stores. Work with teams responsible for timely and accurate completion of grocery store section reset work. Support division’s merchandising efforts in a manner consistent with The Kroger Co. Mission and P.L. Marketing.

Essential Job Functions

Read and understand plan-o-grams
Collect plan-o-grams, new item tags and new item product and prepare work area in order to complete section reset
Break down sections in an orderly manner to allow customers to shop other sections in that aisle
Re-position shelving and place product according to updated schematic
Clean up work area
Complete forms and report section completion to Kroger and immediate supervisors
Participate as a member of the team to facilitate the completion of all reset work and special projects as scheduled
Help identify opportunities to increase sales of Kroger Corporate Brands with recommendations for new items, improved product placement, pricing/promotional opportunities and resolution for any supply/stocking issues
Frequently communicate with Kroger store, zone and division management with status updates regarding ongoing special projects and/or grocery store resets
Have working knowledge and be able to address any issues or questions related to surge-work and special projects
May provide direction and supervision of a part-time team responsible for the resetting of grocery/HBC/GM sections according to a detailed plan
Provide customer assistance and have a working knowledge of Kroger’s Customer 1st Strategy
Provide support and be a resource to both P.L. Marketing and Kroger division personnel as needed
Continue to gain expertise in all facets of the grocery industry, especially in product placement, KOMPASS, surge/temporary, facilities management and supply-chain/stocking
Professionally and effectively represent P.L. Marketing to members of Kroger Management
Comply with the guidelines established for KOMPASS employees, especially those regarding timeliness, productivity, teamwork, communication and clocking in/out guidelines
Must remain qualified as an insurable driver
Frequent overnight travel required
During periods of reduced regular scheduled hours due to circumstances including but not limited to holidays or unforeseen urgent customer support needs, employees may be responsible for additional store support outside of their normal essential job functions

Must be able to perform essential job functions of this position with or without reasonable accommodations

Minimum Position Qualifications

High School degree or GED required
Be 18 years of age or older
3 + years of retail grocery merchandising experience preferred
Highly motivated self-starter who can work with minimal supervision
Communicate (read, write and speak) fluent English
Understand how to read and execute shelf plans
Proficient Microsoft office applications and able to learn various computer systems
Capability to collaborate with others and contribute effectively to a team
Excellent communication, organization and problem solving skills
Ability to work under pressure, meet deadlines, prioritize and multi-task
Qualify as an insurable driver and maintain an excellent driving record
A smartphone with internet/data access is required. This position may require installation and utilization of an app on your smartphone to complete the requirements of the position. This may include, but is not limited to, requiring app permissions such as enabling location services, camera, and photo gallery access
Must be able to provide personal tape measure and safety gloves to perform essential job functions

Minimum Physical Abilities

Must be able to:
- legally operate a motor vehicle unassisted
- remain standing and/or walking unassisted for several hours at a time
- lift, push or pull 50 lbs. or more on a regular basis and occasionally up to 70 lbs.
- continuously reach up and bend down, reach in all directions and have unlimited upper body mobility
- lift and extend 30 lbs. above the head, sometimes repeatedly
- have unlimited manual dexterity
- tolerate exposure to extreme temperatures (0-90 degrees)

Desired Previous Job Experience

Retail grocery store operations and/or grocery merchandising experience
Expertise in resetting of grocery/HBC/GM sections according to a detailed plan-o-gram

Competencies/Skills

Some of the Competencies/Skills required to successfully perform this position are:

Adaptability – maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements or cultures
Building Strategic Working Relationships – developing and using collaborative relationships with Kroger store, zone and division employees and peers from other broker partners to facilitate the accomplishment of work goals
Building Trust – interacting with Kroger store, zone and division personnel in a way that gives Kroger employees confidence in one’s intentions and those of the organization
Coaching – providing timely guidance and feedback to surge/temporary team members to help strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem
Communication – clearly conveying information and ideas through a variety of media to individuals or groups in the English language
Customer Focus – making Kroger customers and their needs a primary focus of one’s actions; developing and sustaining productive relationships with Kroger employees
Decision Making – identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
Inclusion – appreciating and leveraging the capabilities, insights and ideas of all individuals; working effectively with individuals of diverse style, ability and motivation for a direct effect on business results
Initiating Action – taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive; generating innovative solutions in work situations
Negotiation – effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance from all parties involved
Safety Awareness – identifying and correcting conditions that affect employee and customer safety; upholding safety standards
Work Standards – setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed

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