Construction Services Operations Manager

S&ME • Full-time • Nashville, TN, US • 2m ago

Construction Services Operations Manager

Requisition Number: 2025-1470-02

S&ME is seeking a dedicated and enthusiastic Construction Services Operations Manager to become part of our Construction Services team in Nashville, Tennessee. Join S&ME today and help us provide engineering solutions to our clients!

What You Will Do:
As a Construction Services Operations Manager, you will lead a team of Managers, professionals, and administrative staff, focusing on achieving key department metrics, such as revenue growth, chargeability, billing, collections, and project profitability. You will work closely with local leadership and the Regional Director of Client Development to identify, develop, and secure project opportunities, build and maintain client relationships, and ensure project success. Additionally, you will oversee project management for key clients, manage project deliverables, and ensure compliance with the AASHTO Quality System.

Provide direct supervision to Field and Laboratory Services Managers, professionals, and administrative support staff, ensuring team productivity and alignment with department goals.
Manage department metrics, including revenue growth, staff utilization, project billing, collections, and profitability.
Lead business development efforts by collaborating with local leadership and client development teams to identify and secure new projects.
Oversee project management for key clients, ensuring deliverables are met on time and within budget, including billing and accounts receivable (AR) tracking.
Ensure compliance with the AASHTO Quality System, maintaining quality standards across all operations and projects.

Who You Are:

You have a High School diploma or GED (Bachelor's degree in Civil, Structural, or Geotechnical Engineering or a Construction-related field preferred).
You have 6+ years of experience in Operational and/or Project Management, with experience within the A/E/C industry.
You have experience building and maintaining client relationships, with a proven ability to grow a business, win work, and increase backlog.
You have the ability and desire to divide time between the office and regular site visits in the field to support and engage field staff.
You have demonstrated positive leadership and management skills with a good understanding of business metrics, sales, client development and service, safety policies/procedures, human resources policies/procedures, risk management concepts, and other applicable project management procedures.

Working Conditions and Physical Demands:
You are willing and able to perform the physical demands of this position with the use of Company-provided Personal Protective Equipment such as:

Working outdoors the majority of the time in varying weather conditions.
Walking over rough, uneven terrain and standing for potentially up to 12 hours a day.
Routinely lifting and carrying 40-50 lbs. (field/laboratory samples and equipment).
Maneuvering field equipment safely, such as a loaded wheelbarrow, on uneven ground around active construction sites.

Who We Are:
At S&ME, we've spent over 50 years providing innovative solutions in geotechnical, civil, environmental, and construction materials disciplines. Our team of 1,000+ employee-owners spans over 10 states, working together to deliver impactful results for our clients. We foster a culture of collaboration, honesty, and dedication, with a focus on making positive contributions to the communities we serve. As employee-owners, we're invested in each other's success and prioritize creating an environment where everyone can thrive, both professionally and personally.

What We Offer:
We offer a comprehensive benefits package with a full suite of options, including well-being programs to support you and your family, as well as the development resources you need to advance in your career. We also believe in a flexible working environment, allowing you and your manager to determine how you can work most effectively and collaboratively to meet your client, team, and personal commitments.

Competitive Compensation
Medical, Dental & Vision Plans with HSA and FSA options
100% Employee Stock Ownership Plan (ESOP)
401K with Company Matching
PTO with Rollover
Maternity/Paternity Leave
Credential Incentive Program
Tuition Reimbursement
Company Vehicle with Fuel Card for Project-Based Work
$2,000-5,000 Referral Bonuses
& More!

If you are seeking a challenging and rewarding construction services career with a firm committed to our employees and providing quality service to our clients, join our team!

This full-time role offers competitive pay based on experience. Candidates must comply with our Fleet Management, Substance Policy, and Reference Check requirements. Only candidates with valid employment eligibility (I-9) will be considered. Visa assistance is not available. S&ME reserves the right to hire internally or externally at any time. No candidate/recruiter calls, personal calls, or walk-ins are accepted.

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