MISSION:
Achieving excellence through the dedication, innovation, and growth of our employee-owners, creating lasting value with our business partners.
OUR CORE VALUES:
Ownership: As employee-owners, we lead with discipline, act with conviction, and deliver more than is expected.
Transparency: We cultivate an environment of collaboration, accountability, and trust.
Safety: The principle that shapes our culture, values, and resolve.
JOB SUMMARY:
The Fire System Technician II is responsible for testing, inspecting, maintaining, and programming fire alarms. The technician will ensure fire alarm and fire suppression systems meet standards as dictated by state and local Fire Marshals.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Perform skilled labor duties related to the installation, maintenance, and repair of a wide variety of electrical systems and equipment, including but not limited to:
- Diagnose problems and perform installation, service, and repairs on electronic fire alarm systems and other related building system products at customer sites.
- Verify system functional performance to ensure proper operations according to contract requirements, including testing, calibrating, and verifying system and peripheral device operations as per the preventative maintenance schedule.
- Perform complete site surveys and visual inspections of all system devices.
- Communicate system performance and deficiencies to customers for accurate and efficient quoting of recommended repairs.
- Perform all duties required to complete projects within the estimate and according to specifications.
- Serve as a technical advisor on systems programming and configuration, and coordinate code requirements with local fire marshals.
- Complete documentation of all work done, including all readings, offsets, etc.
- Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics, and operational product manuals.
- Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.
- Keep abreast of changes and new developments in product and preventive maintenance techniques.
- Availability for and performance of duties outside of normal working hours.
- Participates in on-call assignments/schedules.
- Acts as a mentor and provides on-the-job training to lower-level Field Service Technicians and Inspectors as assigned.
- Adhere to, implement, and follow safety guidelines and procedures at all times.
- Administrative duties such as reports, schedules, safety incident documents, etc.
- Maintain care and cleanliness of the company vehicle and tools under company policy.
OTHER DUTIES AS ASSIGNED:
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
SUPERVISORY RESPONSIBILITIES:
This position directly supervises employees and carries out supervisory responsibilities per the organization's policies, procedures, and applicable laws.
- Responsibilities include training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.
REQUIRED EDUCATION AND EXPERIENCE:
- Six (6)+ years in the installation and maintenance of Fire Safety products
- Siemens programming experience
- FASA/BASA certified (or ability to be certified upon hire)
- Must possess a valid Florida Driver's license in good standing to meet the company's driving requirements
- Ability to work a flexible schedule and be available on-call
- High school diploma or GED
- Proficient with Microsoft Office Suite
- Able to perform installing, configuring, troubleshooting, programming, and replacing parts as needed on all fire alarm systems and complete documentation as necessary
- Demonstrated ability to use diagnostic tools such as multi-meters, digital analyzers, programmers, and commissioning devices
- Skilled with low-voltage wiring and associated devices
- Knowledge of basic mathematical operations and calculations (e.g., addition, subtraction, multiplication, division, percentages, order of operations) to calculate labor, materials, and/or cost estimates for projects and work orders, etc.
- Must have the ability to effectively read, write, and communicate in the English language at a 12th-grade level
PREFERRED EDUCATION AND EXPERIENCE:
- Bilingual
- NICET Level 2 Certification
- NFPA Certification
- SAFETY Act Certification
PERSONAL ATTRIBUTES | SKILLS:
- Supports our Mission Statement and Core Values.
- Is honest and has the highest integrity.
- Sets the example for others and is above reproach.
- Ability to cope with job pressures in a constantly changing environment.
- Interpersonal and intrapersonal skills.
- Self-motivated.
- Detail-oriented.
- Positive and professional demeanor.
- Strong problem-solving and critical thinking skills.
- Able to handle and manage confidential information.
WORK ENVIRONMENT:
- This job operates in a construction job site environment and outside in heat/cold, wet/humid, and dry/arid conditions, or inside conditions.
- While performing this job's duties, the employee may be exposed to fumes or airborne particles, moving mechanical parts, and vibration. The employee may be occasionally exposed to a variety of extreme conditions at construction job sites.
- Often exposed to loud sounds and noise levels as well as very bright or inadequate lighting conditions. The noise level in the work environment and job sites can be loud.
- Regular exposure to dirt, hazardous equipment, wiring, and underground and/or elevated heights.
PHYSICAL DEMANDS:
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
- While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing throughout the day.
- Must be able to move objects and use abdominal and lower back muscles to provide support over time without fatigue. Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina.
- Ability to wear company-approved Personal Protective Equipment per local, state, federal, or OSHA regulations.
- The employee must frequently lift and move items over 50 pounds.
- Requires the ability to perform physical duties listed above for extended periods.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
SCHEDULE AND REQUIRED TRAVEL:
- Requires the ability to report to job sites or offices throughout Florida.
- May be requested to work overtime, nights, and weekends.
EOE/APP/Drug-Free Workplace
Equal Employment Opportunity Statement:
Tri-City provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
