DSG is seeking a
Plumbing & HVAC Business Development Manager for the
Fargo, ND area. As a Business Development Manager, you will
provide support for the overall execution and implementation of the strategic initiatives to help drive achievement of sales, profit, and working capital goals. You will help drive growth in markets that are underdeveloped through inside and outside sales, primarily focused on our plumbing/HVAC product lines.
At DSG, we are dedicated to building futures one job at a time. Starting with yours. As an ESOP, we are a community of peers, first and foremost. And we focus on cultivating an environment of respect, teamwork and growth. Where your career path is rich with possibilities. Where every success is shared. And where every challenge is overcome together. For more than a century, we’ve delivered more than supplies, we’ve offered true partnership and valuable solutions. By continuing to empower the future of our vendors and customers, we will empower a future of ongoing success for all of us.
A Typical Day in the Life of a Plumbing & HVAC Business Development Manager at DSG:
- Collaborate with Inside Sales Associate(s) to identify, prioritize, and implement initiatives that will improve customer satisfaction and territory growth
- Seek and develop new customer opportunities and accounts
- Assist with establishing, managing, and maintaining strong customer relationships and accounts
- Call on customers on a regular basis
- Provide overall customer service, including responding to customer questions and concerns as well as complaints
- Act as the primary customer contact for new and existing customers
- Serve as a primary facilitator for customer orders
- Identify and encourage the sale of additional products as applicable
- Generate customer quotations and follow up on quotes requested
- Introduces, promotes, and demonstrates new products and marketing programs
- Provide customers with literature, catalogs, and price sheets
- Meet or exceed company objectives and goals for gross margin, sales, and growth
- Communicate with Branch Manager on changes in product demands
- Gain experience with the Eclipse system and EDA reporting system to become a subject matter expert, helping the field accelerate through the learning curve
- Assist segment leadership in updating customer information in the CRM platform
- Assist segment leadership in analyzing and evaluating business data and analytics to help drive focus and decisions
- All other duties as assigned
A Successful Plumbing & HVAC Business Development Manager Typically Has:
- A valid driver’s license and acceptable driving record (required).
- A high school diploma or equivalent.
- Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of plumbing and/or HVAC products.
- Experience working within the wholesale/distributor industry (preferred).
- The physical ability to lift up to 60 lbs. on a regular basis, and up to 100 lbs. on an occasional basis (when serving as counter backup or filling or delivering an order).
- Prior computer knowledge, experience and skills.
- Outstanding interpersonal, customer service and communication skills.
- Experience building strong customer relationships.
At DSG, We Offer Benefits Built for You:
- We are proudly 100% employee owned, which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP).
- We are highly committed to your training and development, offering personal and professional development opportunities and unlimited growth potential.
- We offer competitive compensation packages based on your experience and potential.
- You will receive generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances.
- Our comprehensive benefits package, including medical, dental, and vision, also offers a multitude of other perks such as life insurance, short- and long-term disability, paid parental leave, Dependent Care Flexible Spending Account (FSA), and Health Savings Account (HSA) with employer contribution, among many others.
- You will have the opportunity to prepare for your future through multiple retirement savings opportunities, including a 401(k) with employer match and ESOP.
- You will receive a discount on all DSG-supplied products.
- We believe in giving back to our communities and hope that you will too, which is why we offer paid volunteer hours in addition to PTO.
