Site Supervisor

Pegasus Clean • Los Gatos, CA, US • $65k - $80k / year • 3w ago

This is a temporary role with the potential to transition into a full-time position. The Site Supervisor position manages night janitorial staff that facilitate the maximization of resources to achieve customer satisfaction, productivity, schedule adherence and economic goals.

Duties/Responsibilities:

Oversee night shift operations for designated customer sites.
Provides daily night shift reports to day shift and management.
Monitor daily work hours to remain within budgetary guidelines.
Establish and maintain open lines of communication with Employees.
Ensure proper usage of supplies and equipment through the training and development of employees.
Communicates staffing changes to Manager.
Conduct building inspections on a routine basis, frequent walk through
Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position.
Assist with interviewing and hiring.
Assist with payroll/ timecards as needed.
Submit employee change orders timely.
Report any issues, concerns, or discrepancies to Manager.
Find and define problems, resolve cleaning issues, and use these in making appropriate recommendations to management staff, employees to exercise continuous quality improvement and to exceed customer expectations.
Order and deliver supplies.
Identify tag opportunities.
Assist cleaning staff in duties when necessary.
Review safety-training topics with employees.
Manage inventory of cleaning equipment and notify Manager of repairs needed.
Adhere to company guidelines for employee relations, employee discipline and termination procedures.
Performs other duties and responsibilities as required or requested.

Skills/Abilities:

Excellent organizational skills and attention to detail.
Excellent written and verbal communication skills
Exceptional interpersonal skills (client facing/interdepartmental) and clear communication style
High integrity and a strong sense of urgency.
Ability to handle multiple tasks and prioritize effectively.
Problem-solving skill
Teamwork Orientation
Working experience using Microsoft Office software applications, including Outlook, Word, Excel, PowerPoint, and Teams

REQUIREMENTS

Strong leadership and team-building skills.
Excellent communication skills, both written and verbal.
Must be able to effectively communicate in English, both written and verbal, as this is a client-facing role.
Strong customer service orientation and the ability to build long-term relationships with clients.
High integrity and a strong sense of urgency.
Ability to handle multiple tasks and prioritize effectively.
Proficiency in using cleaning equipment and teaching others its safe operation.
Strong problem-solving skills and the ability to respond to emergencies promptly.
Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with administrative duties such as reporting and payroll.
Must have floor care experience.
Must have previous experience supervising/managing a team.
Must always align with Pegasus DNA.
Other Requirements:
Valid driver's license and reliable transportation.
Must provide authorization to work and successfully pass E-Verify.
Willingness to work flexible hours, including nights and weekends as needed

Technology Proficiency:

Candidates in supervisory and leadership roles must be comfortable using computers, laptops, tablets, smartphones, and various technology systems, including reporting and ticketing systems. Leaders are expected to be able to enter data, submit thorough reports, and adapt to new systems as needed. Familiarity with current tools is essential, along with the ability to quickly learn new technologies to ensure smooth workflow and efficiency in business operations.

Work Environment

This job operates in a professional office environment, or medical buildings, and/or other industry buildings, depending on accounts. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This job regularly walks job sites.

Supervisory Responsibility

This position supervises all the night janitorial staff and is responsible for leadership and performance management with the discretion of the Operations Manager and Regional Portfolio Director.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type

This is a temporary role with the potential to transition into a full-time position.

Work Schedule: 6pm-2:30am (Monday-Friday)

The hours of work and days to be discussed with Manager.

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