Tax Analyst (Indirect Tax Process & Technology)

DuCharme McMillen & Associates, Inc. • Full-time • United States • 1w ago

Position Summary

DMA’s Telecommunication group collaborates with a wide array of DMA Consulting, Tax & IT teams to help our clients improve operational efficiencies, leverage new or existing technologies to upgrade tax software or drive automation, and perform research and analysis for a client’s best tax position. We assist our clients by providing indirect tax services focusing on continuous improvement of their transaction tax operations, systems, and processes.

Essential Duties and Responsibilities

Client-Centric Approach - Work closely with customers to understand their needs, promote customer satisfaction, retention, and success.
Client Request Handling - Monitor, analyze, resolve, report, and document inbound client requests.
Client Communication - Ensure clients are provided high-quality and timely communications on all service components and deliverables.
Process & Impact Analysis - Review and analyze business process inputs, document variables and constraints, define the prospective outcomes, and recommend solutions.
Research and Analysis - Provide analysis and solutions to client requests. Perform data analysis in support of tax software and integration testing.
Tax technology Solution Implementation – Provide telecommunication tax support to tax software solution implementations.
Telecommunication and Communication Tax SME – Provide knowledge and guidance for client support as related to telecommunication and communication taxation and taxability.

Education and Qualifications

Bachelor’s degree in Business, Accounting, Computer Science, or related field required
0.5-5 years related work experience in a professional environment required
Excellent interpersonal, prioritization, and time management skills
Ability to convey indirect tax technology best practices and operate as a SME to clients
Expertise with Microsoft products (Excel, Word, PowerPoint, Visio)
Experience with tax software or telecommunication taxes a bonus.
Understanding of Tax Compliance Lifecycle preferred (Indirect, Sales, Use Tax)
Minimal Travel required

#LI-REMOTE

#LI-AL1

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