A leading comprehensive engineering design and consulting firm, SSR provides innovative solutions for clients with facility and infrastructure challenges. To achieve client needs, SSR has multiple locations across the US. Working with a diverse group of individuals in a variety of markets, our team of experts partner with our clients to deliver advanced solutions that last.
SSR is committed to providing opportunities and benefits to colleagues that promote living fully. Through various competitive benefits and programs available, SSR supports the health, well-being, and personal growth of its employees. SSR offers benefit options including medical, dental, and vision coverage, a generous contribution to employee-owned Health Savings Account, 401(k) with matching up to the full IRS maximum, tuition reimbursement, and a variety of other employee incentives and wellness programs. SSR is a 2019 A/E/C Building a Better World Award Winner which recognizes our commitment to community outreach and improvement.
We feel that SSR is a great place, but don’t take our word for it, See what our colleagues are saying at www.ssr-inc.com/life-at-ssr.
Why Choose SSR? Look at our Twitter, Facebook and LinkedIn pages to discover more.
We are Certified "Great Place to Work" http://www.greatplacetowork.com/certified-company/1001559
Description
The Business Unit Director is responsible for directing operations in group to achieve results in accordance with Business Unit and Program goals regarding sales/net booking, revenue, profit, AR quality and positively contributing towards SSR’s growth goals. Responsible for effectively managing the people, projects, and resources in the business unit. Ensures resources are in place to support staff and project needs and that processes are aligned to support Project Managers in achieving Total Project Success. Manages financial and marketing resources for the group. Manages current client relationships and engages in strategic planning to identify new business development opportunities.
Essential Functions
- Creates and executes a business plan for the business unit that is aligned with SSR’s strategic plan
- Holds responsibility for overall business unit profitability, forecasting, and revenue management, which includes managing resources and efficiently meeting clients’ needs
- Accountable for monthly business operations meetings, with the program director and company leadership
- Responsible for overall success of projects within the business unit, ensuring that established processes and procedures are in place to support Project Managers in achieving Total Project Success
- Responsible for overall staffing needs (i.e., recruitment, selection, training); maintains a staff that supports the current workload and adjusts the staffing plan as future needs are identified
- Collaborates with technical leaders to continuously develop staff and technical quality; creates an environment of learning and innovation that provides the best solutions to clients
- Oversees the management responsibilities (i.e., work assignments, scheduling, work plans) of Project Managers, and Client Relationship Managers
- Establishes the strategy for business development in the business unit with market and client leaders that supports Program sales goals, assists Client Relationship Managers in the pursuit of projects, and ensures client relationships are being developed and personal sales targets are achieved
- Maintains program consistency, collaboration, and cohesion across all offices and staff
- Ensures that personnel adhere to company QA/QC policies and procedures and to administrative policies (e.g., time sheets, expense reports, and purchase order requirements)
- Evaluates the performance of staff and assists them in their professional development and growth
- Resolves disputes and conflicts that develop within the business unit or with clients
- Participates in industry-specific professional activities to promote the technical reputation of the firm
- Maintains personal service relationships with major long-term clients and ensures client satisfaction
- Mentors staff on project financial management, project management, and client relations
- Works with HR to plan and execute employee development and technical training including facilitating development through internal training
- Evaluates the performance of staff and provides salary and bonus recommendations
- Ensures that all necessary inter-discipline coordination and other communications are being effectively accomplished at all levels
- Resolves disputes and conflicts that develop within the business unit or with other business units
- Creates and supports an environment of collaboration and engagement within the team
- Performs senior consultant or technical advisor on projects as needed
Knowledge, Skill, And Ability Requirements
KNOWLEDGE
- Proficient in Microsoft Office (i.e., Word, Excel, PowerPoint, and Outlook) software
- Thorough knowledge and understanding of how to manage the financial, marketing, human resources, and operations of multiple projects and a medium to large sized department
- Thorough knowledge of the discipline within his/her expertise and knowledge of the other disciplines within the firm
- Knowledge of contracts, design specifications, and project management
- General knowledge of industry-related software (i.e., Newforma and Revit)
Skills And Abilities
- Comprehension – ability to understand information, ideas, and direction presented in writing and/or verbally communicated
- Written Communication Skills – ability to clearly deliver a message through written words using correct grammar, spelling, and punctuation
- Speech Clarity – ability to speak clearly and in a common language so that others can understand you
- Vision-Planning – ability to see a desired end goal and employ the specific and necessary means of achieving that goal while maintaining the overall vision of the organization
- Detail-Oriented – ability to achieve accuracy and thoroughness when accomplishing a task; pays attention to details and is able to understand what caused a certain outcome
- Judgment and Decision-Making Skills – ability to make reasoned judgments that are logical and well thought out; constructively questioning and analyzing information in order to make the best conclusion
- Visualization – ability to visualize what a project will look like after its completion
- Team-Building Skills – ability to enhance social relations, define roles, and align goals within a team
- Delegation – ability to effectively assign task responsibility and authority to others
- Negotiation Skills – ability to forge an agreement between two parties which is mutually acceptable, especially where there are differing views; able to effectively determine when to compromise or when to stand one’s ground
- Technical Writing Skills – skilled in the area of summarizing or explaining technical information in a clear, concise, and accurate way, communicating the point intended
- Mentoring Skills – provides support and feedback to less experienced colleagues; acts as a source of guidance, assistance, and expertise to less experiences colleagues
- Presentation Skills – effective in variety of presentation settings both inside and outside the organization; commands attention and can manage group processes during the presentation; can change tactics midstream when something isn’t working
- Organizational Skills – can marshal resources (people, funding, material, support, etc.) to get things done; can orchestrate multiple activities at once to accomplish goals; uses resources effectively and efficiently; arranges information and files in a useful manner
- Business Acumen –knowledgeable in policies, practices, trends and information affecting business and the organization; knows the competition; aware of how strategies work in the marketplace
Minimum Qualifications
- A registered technical professional or technical professional with at least 12 years of practical experience in one of the technical disciplines practiced by the firm
- 10 years of experience in the management of significant projects, technical resources, and/or a team of technical professionals
- An expert within the discipline of his/her expertise
PHYSICAL DEMANDS: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
- Frequently use a computer for several hours at a time
- May need to periodically maneuver over, under, and around barriers as well as climb ladders on a job site
- Ability to transport plans and baggage weighing up to 30 pounds
- Travel by car and plane in order to visit other offices and attend meetings, conferences, and events
WORK ENVIRONMENT: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
- Indoors in a normal office environment with some exposure to excessive noise, darkness/poor lighting, fumes, or dust
- May travel to and navigate construction sites, some of which may be at high altitudes or small spaces with dirt or dust particles
- Occasional overnight travel (about 20% of the time) to attend meetings, conferences, and events
