Administrative Associate II

Houchens Insurance Group • Bowling green, KY, US • 3w ago

Description

Are you a detail-oriented individual who thrives in a stable and supportive work environment?

Explore an opportunity with us where your achievements are celebrated, and your professional growth is fostered in a steadfast and stable setting. Are you ready to embark on a rewarding career journey?

What is Houchens Insurance Group?

We are a 100% employee-owned company with a great culture and excellent benefits. We're big on growing and celebrating the talent that we hire. Houchens Insurance Group is dedicated to embodying the three fundamental pillars of service:

1. Clients

2. Co-owners

3. Communities

By placing equal emphasis on meeting the needs of our clients, fostering a supportive environment for our co-owners, and actively contributing to the betterment of our communities, we strive to create a positive and impactful experience for all.

What you will receive…

Opportunity to collaborate within a production team model to ensure efficient operations and optimal output.
Variable compensation with stability and unlimited growth based on your performance.
Long-term career with substantial development and advancement opportunities.
Ownership in the company in the form of stock via the Houchens Industries ESOP, the largest 100% owned company in the world.
Comprehensive medical, dental, and vision plans and many more supplemental benefits.
Work-life balance
Plus, much more!

To learn more about Houchens Insurance Group, visit us onLinkedIn.

30% Assistant

Assists Company Executives

Managing supervisor’s calendar and independently schedules appointments.
Screening incoming calls and correspondence and responding independently when possible.
Arranging meetings or conferences by arranging for facilities, issuing information or invitations, coordinating speakers, and controlling the event budget.
Directing the preparation of records such as agenda, notices, minutes, and resolutions for corporate meetings.
Taking and transcribing dictation and composing and preparing confidential correspondence, reports, and other documents. Creating and maintaining database and spreadsheet files.
Arranging travel plans and itineraries and compiling documents for travel-related meetings.

20% Carrier/Broker Contracts

Completing Carrier/Broker profiles for new appointments.
Updating information for current Carriers/Brokers on annual basis.
Following up on new contracts Keeping contract files up to date.
Sending new Carrier/Broker information to Accounting/IT/Quality Control Corresponding with Carriers/Brokers when changes are necessary for agency structure.

20% Carrier Website Log Ins

Assists Agents with Carrier Log Ins.
Completing registration through each Carrier site that the agent will need access for.
Providing password resets as needed.
Deactivating all log-ins for agents no longer affiliated with HIG.

10% Licensing

Oversees the licensing program and provides help when an assistant is in need.

Communicating with Rhoad regarding new and departed employees.
Inputting all new Agency/Agent licensing information in Creative Compliance.
Inputting address/name changes that need to be filed. Sending all licenses for Agency/Agent for state appointments.
Answering questions from various State Insurance Departments.
Registering new employees for pre-licensing school.
Submitting applications and background checks for those getting licensed.

10% Clerical Team Leadership

Manages team performance, monitors workload distribution, ensures team adheres to all system procedures and company guidelines, responsible for quality of work within team.

Providing leadership, guidance, and training to staff.
Interviewing and hiring superior applicants to fulfill departmental vacancies.
Performing employee performance reviews.
Addressing performance issues and applying appropriate disciplinary action leading up to termination.
Maintaining adequate staffing and monitoring workload distribution.
Leading department staff meetings, as needed.
Monitoring workflow activity of department regularly.
Maintaining and monitoring attendance records for staff.

10% Determination

Displays commitment and initiative to meet department and agency education goals as set forth in the organization’s education program.

Supervisory Responsibilities

Directly supervises approximately 1-5 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements

Education and/or Experience

Associate degree or equivalent from two-year college or technical school; or two to three years related experience and/or training; or equivalent combination of education and experience.

Certifications

Must be a Notary Public or have the ability to acquire such within 30 days of employment.

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