Retail Manager / Store Manager (Home Furnishings)

Room & Board • San Francisco, CA, US • 4m ago

Overview

You're a passionate retail store manager with a focus on customer service and leading high-performing and engaged teams. Come, bring your passion for leadership to a retail culture that is different by design!

At Room & Board, we're seeking a Retail Leadership Associate to round out our tenured, operationally strong leadership team in San Francisco. Your primary area of focus will be to foster relationships, mentor staff members, and champion a customer-first culture. This is a high-impact, hands-on leadership position in a sales-focused, customer-centric environment. With approximately 65% of leadership time spent on the showroom floor—and 100% on weekends—you'll be a visible, accessible leader who builds trust, fosters relationships, and inspires growth.

Showroom Location: 685 Seventh Street, San Francisco, CA 94103

Store Hours:

Monday - Friday: 11 a.m. - 7 p.m.

Saturday: 10 a.m. - 6 p.m.

Sunday: 11 a.m. - 6 p.m.

Schedule:

Sunday - Thursday, with Fridays and Saturdays off. This schedule is subject to change to meet the needs of the business so flexibility with your schedule is necessary.

How you'll contribute as a Retail Leadership Associate:

Lead from the floor, engaging with customers and supporting associates in real time.
Coach and develop staff members, fostering personal and professional growth.
Champion an extraordinary customer experience by applying strategic insight and building meaningful relationships.
Collaborate with fellow leaders to maintain a cohesive, high-performing team.
Create engaging showroom experiences, including events that deepen customer relationships and attract new audiences.

What you bring to the role as a Retail Leadership Associate:

5+ years of leadership experience in a customer-centric retail environment, with a proven track record of leading high-performing teams. Successful Retail Leadership Associates have found that this position offers greater autonomy and the opportunity for more strategic depth compared to traditional store management, with a retail culture designed to be different.
Proven ability to coach and develop talent. You are dedicated to enriching the lives of your team by helping them grow both personally and professionally.
Strong organizational skills and attention to detail, with a belief that team development drives success.
Passion for retail and design, with a hands-on approach to customer engagement and team support.
Clear, motivating communication style—setting expectations, offering timely feedback, and recognizing achievements.
Ability to build strong cross-functional relationships and collaborate on business strategies informed by market trends.
Ability to provide proof of identity and legal work authorization upon hire.

What you’ll find as a Retail Leadership Associate:

Salary: $90,000 - $105,000 / year, depending on experience.
Benefits that focus on holistic well-being. The whole person matters, not just the one who shows up for work. That's why we invest in holistic well-being that supports and encourages you to live a full life. Besides a competitive paycheck, we offer several awesome perks to help you thrive in every aspect of life. Picture this: three weeks paid vacation, a generous 401(k) match, profit-sharing, and a whole bunch of cool extras. And here's something we're especially proud of - we're a 100% employee-owned company. Through our Employee Stock Ownership Plan, every staff member shares in our growth and success. These are benefits that support you physically, emotionally, and financially - from head to toe!
Meaningful work. We create a meaningful work experience by empowering everyone to contribute, taking pride in everything we do, and making the world sustainable, inclusive and beautiful.
A culture of respect. We sustain a culture of respect by relying on our shared values, building supportive and kind teams, and ensuring all voices are heard and celebrated.

To view our benefits in detail and to learn more about our culture, please visit our career site at https://www.roomandboard.com/careers.

Application Deadline: The position will remain open until filled; there is no specified deadline.

Room and Board is a modern furniture and home decor retailer committed to creating beautiful, well-made products while providing exceptional customer service. Our mission is to help people create homes they love through timeless designs, sustainable practices, and a focus on quality craftsmanship. To view our benefits in detail and to learn more about our culture, please visit our career site at https://www.roomandboard.com/careers.

Room & Board is an equal employment opportunity employer. Our policy is not to unlawfully discriminate against any applicant or staff member on the basis of age, race, color, sex, sexual orientation, gender identity or expression, religion, national origin, disability, or any other consideration made unlawful by applicable federal, state, or local laws. We also prohibit harassment of applicants and staff members based on any protected category, characteristic or status. It is also our policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

As an applicant, you have rights under Federal Employment Laws, and your state may offer additional protections. To view applicable laws, visit our partner site.

Discover a career designed to be different.

#LI-Onsite

Salary

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